All categories
Niches in this category - the functional product types blended into "IVR" (38)
Contact Center & Helpdesk Software84Business VoIP & Cloud Phone System40AI Chatbot & Conversational AI Platform17AI Voice Agent & Voicebot Platform15IVR & Voice Self-Service Platform12Unified Communications (UCaaS) Platform11Sales Engagement & Dialer Platform11Customer Service AI Agent & Automation Platform9Call Tracking & Voice Marketing Analytics8CPaaS / Messaging API Platform6Customer Engagement & Cross-Channel Messaging Platform5Voice Broadcasting & Robocall Platform5Conversation Intelligence & Speech Analytics4CRM Software4SIP Trunking & Virtual Phone Number Provider3Customer Communications Orchestration & Omnichannel Inbox3Auto Dialer & Outbound Call Center Platform3Contact Center Quality Management & Workforce Optimization2Contact Center Testing & Assurance Platform2Cloud AI/ML API & Developer Services2SMS & Mobile Messaging Marketing Platform2Dental & Medical Practice Management Software1AI Receptionist & Virtual Phone Answering Service1Email Client-Integrated CRM1Co-Browsing & Visual Customer Support Platform1Behavioral Health & Addiction Treatment EHR1AI Voice & Text-to-Speech Platform1IP PBX & On-Premise Phone System Software1Call Recording & Compliance Recording Platform1Receptionist & Attendant Console Software1Lead Capture & Lead Management Software1Time Tracking & Timesheet Software1Conversational Marketing & Chatbot Lead Capture1Field Service Management Software1Queue Management & Virtual Waitlist Software1Business Management Suite for SMBs1WhatsApp Business Messaging & Marketing Platform1IT/HR Service Desk AI Assistant1
246 products6 pages scraped of 6248 in category7 sponsored25 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 151 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 4.8 | SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers. Learn more about SmartAction Speech IVR System | |
| 152 | 5 | 4 | - | 5.0 / 4.8 / 4.8 / 4.8 | Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration Learn more about Sparrow | |
| 153 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 4.8 | AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration. Learn more about ViaDialog | |
| 154 | 4.5 | 4 | - | 4.3 / 4.3 / 4.3 / 4.0 | Voximplant Kit is an all-in-one omnichannel cloud call center that automates inbound and outbound calls. Request 14 days for free here. Learn more about Voximplant Kit | |
| 155 | 4.3 | 4 | - | 4.3 / 3.8 / 4.8 / 3.5 | NFON Contact Center is an AI-driven cloud contact center that unifies communication channels for fast, efficient support Learn more about NFON Contact Center | |
| 156 | 5 | 3 | - | 5.0 / 4.7 / 5.0 / 5.0 | Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect, that enhances call center while reducing costs. Learn more about Dextr | |
| 157 | 5 | 3 | - | 5.0 / 5.0 / 4.7 / 5.0 | USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more. Learn more about USAN Contact Suite for Amazon Connect | |
| 158 | 5 | 3 | - | 5.0 / 5.0 / 5.0 / 4.7 | PolyAI builds the world's most lifelike voice AI agents to supercharge enterprise contact centers. Learn more about PolyAI | |
| 159 | 4.7 | 3 | - | 4.0 / 5.0 / 5.0 / 4.7 | Dastia is a call tracking and lead management solution that helps you optimize your marketing campaigns and turn your leads into sales. Learn more about Dastia | |
| 160 | 4.7 | 3 | - | 4.3 / 5.0 / 4.0 / 5.0 | Yoummday connects companies with freelance CX professionals worldwide through our advanced proprietary software platform. Learn more about yoummday | |
| 161 | 4.7 | 3 | - | 4.7 / 4.7 / 4.7 / 4.7 | Sales, marketing & business communication CRM offering cloud telephony, drip marketing, click to call services. Learn more about Salesquared | |
| 162 | 4.7 | 3 | - | 4.7 / 4.5 / 4.7 / 4.5 | Time, expense, asset & logs, cloud & on-premise, 40+ industries, iOS & Android apps, offline/online, browsers, bar codes, time clocks. Learn more about Pacific Timesheet | |
| 163 | 4.3 | 3 | - | 4.7 / 5.0 / 5.0 / 5.0 | Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application. Learn more about Daktela | |
| 164 | 4 | 3 | - | 3.7 / 3.3 / 4.0 / 3.3 | A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries Learn more about Odigo | |
| 165 | 3 | 3 | - | 3.7 / 3.0 / 3.7 / 3.0 | Tresta is a virtual phone system and mobile app that turns any smartphone into your business phone. Learn more about Tresta | |
| 166 | 5 | 2 | - | 5.0 / 4.5 / 4.5 / 5.0 | AI-Driven Omnichannel IVR Platform with SmartAgents, Copilot, QA automation, and OmniScan analytics. Learn more about Audara | |
| 167 | 5 | 2 | - | 5.0 / 4.0 / 4.5 / 4.0 | Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology. Learn more about Amelia | |
| 168 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines. Learn more about SureTel | |
| 169 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Dialics IVR system streamlines customer interactions with customizable menus, improving call routing accuracy and customer satisfaction Learn more about Dialics | |
| 170 | 5 | 2 | - | 4.0 / 4.5 / 5.0 / 5.0 | Sprinklr Service is a unified customer service platform that helps teams scale customer service across 30+ channels. Learn more about Sprinklr Service | |
| 171 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | Zappix patient engagement solutions create engaging digital patient interactions for every type of patient while removing unnecessary b Learn more about Zappix Digital Patient Engagement | |
| 172 | 5 | 2 | - | 4.5 / 5.0 / 4.5 / 5.0 | iPlum is a business solution that enables professionals to securely call, text, leave voicemails, and use phone tree extensions. Learn more about iPlum | |
| 173 | 4.5 | 2 | - | 4.5 / 5.0 / 4.5 / 5.0 | Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface. Learn more about Omnicus | |
| 174 | 4.5 | 2 | - | 4.0 / 4.5 / 4.5 / 4.5 | Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Learn more about Voxco IVR | |
| 175 | 4.5 | 2 | - | 3.5 / 3.5 / 3.5 / 3.5 | Cloud-native CPaaS enabling programmable messaging, voice, video, and AI-driven customer engagement via APIs. Learn more about Kaleyra |