Rating
4.5
244 reviews
Starting price
$10
Per User
Categories
11
Founded
2013
Employees
7500
Built on Zoom's easy, reliable, and secure platform, Zooms full-featured cloud phone consolidates all business communication and collaboration into a single system. Available in 40+ countries, with expandable coverage through a bring-your-own-carrier offering, Zoom Phone supports inbound and outbound calling through the public switched telephone network (PSTN).
Ad spend / mo
$1.7M
5,826 paid keywords
Paid visits / mo
250,144
Organic keywords
441,155
Organic visits / mo
1,092,073
Authority
80
207,785 ref domains
Creatives run
100
as Zoom Video Communications, Inc.
Active now
100
last 14 days
Advertising since
Jan 2023
3+ yrs running
Last seen
today
still active
The shared messaging across Business VoIP & Cloud Phone System advertisers - the validated angles to copy. See the niche →
(244 reviews)
Overall very good and useful for doing calls with a large array of clients. Not many issues at all and a good value for money.
Pros: Good application for doing calls with other clients. Meetings, call recording, and call quality were all good. I did not use the background options but they worked well. Not many bugs or issues. Good level of call security.
Cons: There was a tiny learning curve when compared to Zoom Video Calls however it was nothing the documentation couldn't help with.
Sebastian C. · Information Technology Intern · Higher Education · April 20, 2026
Overall it’s been a very good experience using it and to explain how to use to someone not used to it
Pros: It’s very easy to use and allow for a simple way to connect with someone without having to provide your personal number
Cons: Sometimes it takes a little bit to load especially if you don’t have it preset up prior to starting. It’s always best to plan accordingly
Andrena T. · Administration · Financial Services · March 29, 2026
| Category | Page | Rank | Placement |
|---|---|---|---|
| Softphone | 1 | 11 | - |
| Call Tracking | 1 | 20 |
Domain confidence 98%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
Zoom Virtual Phone Numbers
Trusted by 10M+ Business Users — Moving to the cloud doesn't have to be painful. Make the switch to virtual phone numbers.
https://www.zoom.com
VoIP Phone System
Zoom Virtual Phone Numbers — The AI-first VoIP phone system built for everyone. See how Zoom Phone helps save time.
https://www.zoom.com
Zoom Virtual Phone Numbers
VoIP Phone System — The AI-first VoIP phone system built for everyone. See how Zoom Phone helps save time.
https://www.zoom.com
Zoom Virtual Phone Numbers
VoIP Phone System — Moving to the cloud doesn't have to be painful. Make the switch to virtual phone numbers.
https://www.zoom.com
Zoom Virtual Phone Numbers
Trusted by 10M+ Business Users — The AI-first VoIP phone system built for everyone. See how Zoom Phone helps save time.
https://www.zoom.com
Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the video and phone users.
Pros: Zoom phone works fine not many issues with it. Overall I like it to connect to work meetings and zoom sessions.
Cons: Somehow when you use the zoom phone with Tmobile phones, you have to connect a different way or you get charged per minute.
Victoria H. · HR Director · Insurance · February 24, 2026
Overall, I had a very positive experience with Zoom Phone. Zoom Phone is a reliable, user-friendly cloud-based phone system.
Pros: Intuitive interface that blends seamlessly with existing Zoom video conferencing. Reliable and easy setup. Great call quality.
Cons: Zoom Phone is missing faxing capabilities. Occasionally, experience dropped calls and poor audio quality. Slow to non-existent follow-ups from support.
Kristl K. · Sr Customer Service Rep · Insurance · February 8, 2026
I really enjoy using Zoom Phone. Again, it's easy to use and learn how to use it. The product has worked very well since installing. It's great for a business to use with it's employees.
Pros: Zoom Phone makes it very easy to check your voicemails by adding them to a queue in the Zoom Workplace app. It also adds the transcription for you by sending you an email with the voicemail and the transcription. That's very nice for catching phone numbers and things of that nature. Meetings are very easy to schedule and log into them when others are using Zoom. It was easy to learn the system. I like being able to change my availability and out-of-office status with the app in the background options.
Cons: With the voicemail I can clear them out in the app, but it won't clear them out from my desktop phone automatically. This could just be the type of phone we have hooked to our Zoom workplace system.
Whitney J. · HR Assistant · Banking · January 5, 2026
I love it and use it for my business. I'm able to relax and multitask at the same time while using it.
Pros: Ease of use for multitasking and the ability to use other features as well. Very convenient for work.
Cons: It worked really well; didn't have any bugs or issues with it. Worked like a charm very sufficient for business.
Lena W. · Owner · Leisure, Travel & Tourism · December 18, 2025
Pros: The ability to use the SMS Feature for the company is great. Easily send messages to contacts when asking sensitive information.
Cons: the inability to change settings using the app, you have to go to the online web version to make changes.
Brendon M. · Director of Operations · Investment Management · November 25, 2025
It’s good. Easy to use. Talking to clients who don’t live in the United States is helpful to talk via phone or video
Pros: It provides you with a. Phone number that I can use to communicate with clients. I can also provide video calling
Cons: Zoom only works if you have a zoom account. Some people no need to meet with do not have zoom and sometimes don’t want to make an account
Dana P. · Admin · Real Estate · October 19, 2025
Con Zoom Phone se ha reemplazado el uso de teléfonos fijos y centralitas. Ahora todo se puede gestionar todo directamente desde la nube ya que te da la seguridad de comunicarte sin problema, con una mayor flexibilidad y menor coste. Esta es una herramienta fiable y práctica que se puede utilizar para trabajar en remoto sin perder la comunicación y permitiendo la comodidad de poder poner imágenes o fondos durante la vídeo llamada.
Pros: Zoom Phone tiene la capacidad de integrar llamadas, videoconferencias y chat en una sola plataforma. En cuanto a la calidad de audio es estable, la gestión de llamadas muy sencilla y te permite usarlo en ordenador o móvil. Zoom Phone es una herramienta muy útil para equipos remotos y empresas con varias sedes, ya que permite la comunicación rápida y de calidad.
Cons: Para configurar al inicio puede llegar a ser un poco compleja si no tienes experiencia técnica en el uso de aplicaciones. También algunas funciones avanzadas, como números internacionales o integraciones con CRM, tienen un coste adicional. Por último si la red no es estable puede llegar a consumir recursos.
Natali T. · Ingeniero ambiental · Construction · August 18, 2025
Overall, Zoom Phone is a really good tool for employees who aren't in a physical office all the time to still receive calls to their office number. Additionally, there are many devices you can receive or call from.
Pros: I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely or aren't always in the office. You can call and receive from a laptop or your own personal smartphone.
Cons: The mobile app keeps asking me to turn on location services, which I don't want to do because it drains the battery on my phone. Additionally, not a complaint, but Zoom can try to do a better job of filtering out spam or junk calls.
Jesse Z. · Software Engineer · Computer Software · August 13, 2025
So far, it has been a quality product. It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in the startup so it is ready as soon as my computer boots up. It's very easy to use. Considering the competition, this is far easier to use than any others I've used and far less expensive.
Pros: VoIP. It works across apps, while sitting at my desk, or on the road on my cell phone. It takes voice and video and integrates well into the Zoom family.
Cons: I really have few complaints. Perhaps a wish: I wish that it could automatically screen out robo and fake calls. It might be able to, but I don't know how.
Dale H. · Online Consultant · Higher Education · July 11, 2025
My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online exams in my school time and easy to take classes or Group meetings from long distance.
Pros: Zoom Phone is a most useful and smooth working app for everyone who just knows a little bit about using apps and software . This app is best for online work for home and students e Learning which helped a lot for many schools and companies in the covid time and now also . Just need an internet connection and easy to use .
Cons: Needs a fluent internet connection , online call may become laggy if the connection is not fluent or laggy .but Zoom is improving day by day.
PRITHVI A. · Singing classes · Music · July 3, 2025
Zoom Phone fits businesses of all sizes. I find this platform to be effective for secure communications with my clients.
Pros: My communications are now safe, secure and effective with Zoom Phone because it supports inbound and outbound calling through the public switched telephone network.
Cons: There is nothing that has a problem with this platform at all. This platform first is secure for making calls.
Ascah M. · Content Writer · Information Technology and Services · June 19, 2025
D’une manière générale, nous sommes satisfait de l’utilisation du logiciel Zoom Phone car nous pouvons passer nos communications à l’international facilement mais également pour la confidentialité et la sécurité que cela offre.
Pros: Les aspects très appréciés du logiciel Zoom Phone sont la facilité d’utilisation grâce à son interface plutôt facile de prise en main et intuitive ; mais aussi les fonctionnalités qui sont très complètes pour un usage professionnel.
Cons: En revanche la partie un peu moins appréciable de Zoom Phone est son coût car selon les options que l’on va ajouter, la note peut vite monter.
Capucine L. · Responsable hébergement · Real Estate · June 11, 2025
Pros: Convenient way for me to jump on calls & meetings on the go with all the features and quality of the desktop version.
Cons: Honestly nothing! I use it nearly daily, it’s great alternative to join meeting on the go! Maybe if several people have their hands raised you can’t see your order like you can on desktop.
Samantha S. · Coach and owner · Health, Wellness and Fitness · May 28, 2025
Pros: Very versatile, and call quality is very good. Love having an app on my cell phone.
Cons: I haven't found anything yet that I don't like about the Zoom phones.. they really are great and cost effective
Josh S. · IT Coordinator · Legal Services · May 15, 2025
Great experience with minimal difficulties while using the software.
Pros: It was easy to access and navigate with somebody who was less familiar with the software.
Cons: Connection wasn’t always the best depending on location and service or WiFi that was available.
Kennedy F. · Speech Language Pathologist · Health, Wellness and Fitness · May 12, 2025
Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration with Zoom's wider ecosystem
Pros: - Seamlessly integrate with Zoom's workflow ecosystem of Zoom meetings, Zoom call etc. - Low cost platform compared to peers, makes it good choice for small enterprises - Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly - Very simple and user friendly interface - Being a unified communication platform, it combines phone, video and meetings, chats into a single application - Giving user with utmost ease in communication - Easy switch from phone call to video meeting
Cons: - Call quality depend on internet bandwidth - Limited hardware support for desk phones - Limited integration around number of CRM and helpdesk
Nishant T. · Sr. Analyst · Financial Services · May 10, 2025
My overall experience resume has been a good and easy going experience. I will continue to use it.
Pros: What I like most about zoom is that it's free for everyone to be able to use unless you'd like to upgrade and the connection is very clear and the interface is extremely easy to understand.
Cons: What at least like about zoom is the group calls, I don't like the way if there's a lot of people in there it's a bit more difficult to communicate.
Nafula M. · Owner · Design · April 27, 2025
Sometime folks get a little grainy but if we are not screensharing and I am able to hear them, this is no problem. It is easy to navigate between video chats, message boards, screen sharing, out of the app if I need to without disrupting my call or meeting.
Pros: Sound quality is always great and clear.
Cons: My phone gets HOT. I always worry that it'll turn off mid-meeting due to getting overheated. Maybe that is the nature of the app? Or is it my phone?
Emma J. · Director of Operations · Mental Health Care · April 24, 2025
its awesome and easy to use didn't have any issues connecting to urgent meetings.
Pros: The convenience of how quickly it connects you to your meetings.
Cons: Nothing with zoom but my own personal phone connection
elizabeth B. · supervisor · Medical Devices · April 23, 2025
Excellent experience. Zoom phone has been a great addition to our company to increase communications with both outside and inside contacts.
Pros: Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our company.
Cons: Not much really. I only wish more companies used Zoom phone more.
Sam R. · IT Manager · Warehousing · April 11, 2025
Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors and classmates (that is, those that are also using Zoom). Connectivity might be lacking occasionally, especially on low Wi-Fi. Otherwise it is simple to use. Honestly. At times, it may be challenging to coordinate communications across devices. By and large useful, but some changes would make it even improved.
Pros: Alright, what I really love about Zoom Phone is its easiness to use. Yeah, it integrates perfectly with the rest of the Zoom features... so I don’t have to switch between different apps all the time. I can easily make calls right away on the go (something great when I'm running around between classes or study sessions). The call quality is also really clear; communicating with professors, classmates, and even patients is made so much easier.
Cons: One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching between my laptop and phone during a call. There have been a few instances where I’ve had trouble reconnecting, and it can be frustrating, especially when I’m trying to discuss something urgent with a colleague or professor. Also, if my internet connection isn’t strong enough, the call quality drops, and it’s hard to hear clearly. That’s something I’ve run into a few times, and it can be annoying when I’m in the middle of a study session or discussing a clinical case. I also wish there were more options for customizing notifications because I’ve missed calls occasionally, especially if I’m in a lecture or study group and don’t hear the alert. Despite these small hiccups, it’s still a really helpful tool, but these are the main things I think could be improved.
Anonymous User · MBBS · Hospital & Health Care · April 9, 2025
Overall Zoom is a great product that is easy to use.
Pros: I love that you can video chat with family, friends or businesses.
Cons: Once in a while it can lag but other than that it's a good product.
Christina T. · Creative designer · Design · March 30, 2025
Poor. Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the design rationale, nor propose anything but training my staff to Opt in and Out of queues manually.
Pros: Queues unusable so everything else mute. Like having a car without wheels.
Cons: Queue member availabilty does not correlate to user's presence. IE user is OFFLINE yet call sits in Queue because they are Available for queue. It is utter nonsense
James H. · Managing Director · Hospital & Health Care · March 30, 2025
| Cloud PBX | 1 | 21 | - |
| Cloud Communication Platform | 1 | 22 | - |
| Auto Dialer | 1 | 23 | - |
| IVR | 1 | 23 | - |
| Call Recording | 2 | 9 | - |
| Telephony | 2 | 9 | - |
| Contact Center | 2 | 12 | - |
| VoIP | 2 | 16 | Shortlist |
| Call Center | 2 | 17 | - |