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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 201 | 3 | 1 | - | 3.0 / 4.0 / 2.0 / 0.0 | STARFACE offers a flexible and future-proof IP telephony system. As a UCC platform it even offers functions like video conferencing. Learn more about STARFACE | |
| 202 | 2 | 1 | - | 3.0 / 2.0 / 2.0 / 1.0 | Unified communications platform that helps team members interact via chat, audio or video conferencing. Learn more about Huddle | |
| 203 | 0 | 0 | - | – / – / – / – | Fastcall is a Salesforce CTI solution that helps Salesforce users manage inbound and outbound calls, videocalls and texts. Learn more about Fastcall | |
| 204 | 0 | 0 | - | – / – / – / – | LeapXpert is communication compliance software that records and archives employee messaging across SMS, voice, and apps. Learn more about LeapXpert | |
| 205 | 0 | 0 | - | – / – / – / – | Instadesk is an AI empowered contact center solution that helps your enterprise to elevate communicating efficiency with customers. Learn more about Instadesk | |
| 206 | 0 | 0 | - | – / – / – / – | TeamsPhony is a professional VoIP telephony solution directly integrated into Teams. Make videoconferencing and processing Learn more about TeamsPhony | |
| 207 | 0 | 0 | - | – / – / – / – | Use WhatsApp, Messenger or many other chat app to optimize your communication with leads and customers. Learn more about ChayAll | |
| 208 | 0 | 0 | - | – / – / – / – | GMS is at the forefront of global communications solutions, empowering our partners to bring true value into every conversation. Learn more about GMS | |
| 209 | 0 | 0 | - | – / – / – / – | Grypp is a DXP solutions company providing customer engagement technology to contact centers, globally. Learn more about Grypp | |
| 210 | 0 | 0 | - | – / – / – / – | OnSync is software that unifies chats from WhatsApp, Instagram, Messenger, and Telegram into one inbox with integrated AI tools. Learn more about OnSync | |
| 211 | 0 | 0 | - | – / – / – / – | Turn enquiries into interactive sales microsites. Automate calls, chats, and WhatsApp while tracking real time buyer engagement. Learn more about Brixi | |
| 212 | 0 | 0 | - | – / – / – / – | Haber Chat is a WhatsApp productivity tool for teams to automate workflows, manage contacts, and integrate with APIs. Learn more about Haber Chat | |
| 213 | 0 | 0 | - | – / – / – / – | P-Series Phone System is a unified communications solution that helps businesses connect via video, voice, and omnichannel messaging. Learn more about Yeastar P-Series Phone System | |
| 214 | 0 | 0 | - | – / – / – / – | Book Secure video meetings with a button in Outlook. Ensure full regulatory compliance for every industry with complete data control. Learn more about Pexip Secure Meetings | |
| 215 | 0 | 0 | - | – / – / – / – | Cloud-based unified communication tool that helps businesses manage team collaboration, online chat, digital calling, and more. Learn more about ipSCAPE Connect | |
| 216 | 0 | 0 | - | – / – / – / – | Unified communication apps suite designed to help SMBs enable collaboration, mobility, and remote work. Including voice, video & chat. Learn more about Wazo Enterprise Unified Communication | |
| 217 | 0 | 0 | - | – / – / – / – | A complete tool for you to sell, serve, collect, and optimize your time and money. Learn more about 3C Plus | |
| 218 | 0 | 0 | - | – / – / – / – | Put your mobile phone at the heart of your comms. Make & receive calls from any city/country & segment your life with multi numbers, Learn more about ConXhub | |
| 219 | 0 | 0 | - | – / – / – / – | Secure videoconferencing for day-to-day operations Learn more about goFacing | |
| 220 | 0 | 0 | - | – / – / – / – | Employees can remotely hold secure virtual meetings with attendees, screen share and make calls from a single phone number. Learn more about FusionWorks with Cisco Webex | |
| 221 | 0 | 0 | - | – / – / – / – | Effective communications systems are critical to every business as they respond to the demands of todays work environment. Learn more about InfusiONE | |
| 222 | 0 | 0 | - | – / – / – / – | Saysimple is an omni channel customer communications platform, which enables businesses to connect all channels into one inbox. Learn more about Saysimple | |
| 223 | 0 | 0 | - | – / – / – / – | Infince is built for businesses seeking a unified and secure platform to manage their digital operations. Learn more about Infince | |
| 224 | 0 | 0 | - | – / – / – / – | Business VoIP solution that helps businesses with unified communications via customizable web softphone, video call, SMS and more. Learn more about CallHarbor | |
| 225 | 0 | 0 | - | – / – / – / – | Cloud-based live chat tool that helps businesses manage customer communication via real-time messaging, conversation history, and more. Learn more about StartADAM |