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Unified Communications
https://www.capterra.com/unified-communications-software/Niches in this category - the functional product types blended into "Unified Communications" (61)
Unified Communications (UCaaS) Platform59Business VoIP & Cloud Phone System41Contact Center & Helpdesk Software25Video Conferencing & Web Meeting Software12Customer Communications Orchestration & Omnichannel Inbox9Team Chat & Business Messaging Platform8Secure Encrypted Messaging & Collaboration Platform7Employee Intranet & Digital Workplace Platform7All-in-One Team Collaboration Suite6Sales Engagement & Dialer Platform6AI Chatbot & Conversational AI Platform5Customer Communications Management (CCM) Software4Shared Inbox & Collaborative Email Platform4Microsoft Teams Voice & Direct Routing Platform4CPaaS / Messaging API Platform4Customer Service AI Agent & Automation Platform3Conversational & Messaging CRM3Employee Communication App for Frontline & Deskless Workers3Video Calling & Conferencing API/SDK3SMS & Mobile Messaging Marketing Platform3Customer Engagement & Cross-Channel Messaging Platform2Co-Browsing & Visual Customer Support Platform2Patient Engagement & Communication Platform2Carrier Softswitch & VoIP Billing Platform2Softphone & VoIP Client Application2Conversational Marketing & Chatbot Lead Capture2Conversation Intelligence & Speech Analytics2Mass Notification & Critical Event Management Platform2Employee Engagement & Survey Platform2Appointment Scheduling & Online Booking Software1CRM Software1AI Voice Agent & Voicebot Platform1Cloud AI/ML API & Developer Services1Social Media Management & AI Content Platform1Workflow Automation & BPM Platform1Virtual Office & Remote Team Presence Platform1Connected Worker & Industrial Collaboration Platform1Digital Sales Room & Buyer Engagement Platform1Work Management & Team Task Collaboration Platform1WhatsApp Business Messaging & Marketing Platform1ERP Suite1Dental & Medical Practice Management Software1Live Webinar & Virtual Training Delivery Platform1Business Continuity & Operational Resilience Platform1AI Receptionist & Virtual Phone Answering Service1Contact Center Quality Management & Workforce Optimization1WhatsApp / Messaging Channel CRM Integration1Remote IT Monitoring & Endpoint Management (RMM)1Push-to-Talk & Walkie-Talkie Communication App1Live Chat & Website Messaging Software1Auto Dialer & Outbound Call Center Platform1Call Accounting & CDR Reporting Software1Call Recording & Compliance Recording Platform1Voice Broadcasting & Robocall Platform1School-Parent Communication & Engagement App1Network Monitoring & Management Software1IP PBX & On-Premise Phone System Software1Live Captioning & Real-Time Translation Platform1Remote Patient Monitoring & Telehealth Platform1Business Management Suite for SMBs1Telecom Expense Management (TEM) Platform1
250 products6 pages scraped of 6260 in category2 sponsored24 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 51 | 4.4 | 91 | - | 4.3 / 4.2 / 4.4 / 4.2 | Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels. Learn more about Avaya UCaaS | |
| 52 | 4.4 | 91 | - | 4.3 / 4.1 / 4.2 / 3.7 | Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application. Learn more about CxEngage | |
| 53 | 4.3 | 84 | - | 4.3 / 4.2 / 4.2 / 4.5 | Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications. Learn more about Plivo | |
| 54 | 4.7 | 82 | - | 4.6 / 4.8 / 4.6 / 4.8 | 11Sight is an automotive dealership software that provides AI assistance for scheduling service appointments around the clock. Learn more about 11Sight | |
| 55 | 4.3 | 78 | - | 3.7 / 4.1 / 4.3 / 3.7 | VoIP software that offers session management, messaging, video, voice, mobility, and web conferencing capabilities. Learn more about Cisco Unified Communications Manager | |
| 56 | 4.7 | 74 | - | 4.8 / 4.8 / 4.7 / 4.6 | Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. Learn more about Dialshree | |
| 57 | 4.4 | 73 | - | 4.5 / 4.5 / 4.1 / 4.5 | More than ever, we need a place to bring everyone together and help each person succeed. That’s Jostle. Learn more about Jostle | |
| 58 | 4.7 | 70 | - | 4.6 / 4.6 / 4.5 / 4.5 | Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier! Learn more about Kavkom | |
| 59 | 4.6 | 69 | - | 4.6 / 4.8 / 4.6 / 4.7 | RingByName is a powerful cloud phone service designed to make your business more efficient and save you money. Learn more about RingByName | |
| 60 | 4.2 | 69 | - | 4.2 / 4.1 / 4.1 / 4.0 | What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible. Learn more about MyOperator | |
| 61 | 4.3 | 68 | - | 4.1 / 4.6 / 4.2 / 3.9 | Unified communication platform for frontline teams. Interactive newsfeed, centralized knowledge library, live video and more. Learn more about YOOBIC | |
| 62 | 4.5 | 63 | - | 4.4 / 4.7 / 4.5 / 4.6 | Unitel Voice is the business builder's phone system. Run your business from anywhere using any device. Amazing support ready to help. Learn more about Unitel Voice | |
| 63 | 4.7 | 56 | - | 4.7 / 4.8 / 4.6 / 4.7 | Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Designed mobile-1st, powered by Twilio. Learn more about Spoke Phone | |
| 64 | 4.7 | 55 | - | 4.6 / 4.6 / 4.4 / 4.7 | Award-winning Cloud Unified Communications Platform designed for small and medium businesses, perfect for teamwork and remote working. Learn more about VoIPstudio | |
| 65 | 2.8 | 52 | - | 2.8 / 2.5 / 2.8 / 2.6 | PBX solution that helps small to medium enterprises place calls using a business phone number across remote locations. Learn more about Business VoiceEdge | |
| 66 | 4.8 | 51 | - | 4.8 / 4.6 / 4.6 / 4.6 | Send mass text messages and phone calls to a list of contacts within seconds. Used by over 50,000 organizations around North America. Learn more about DialMyCalls | |
| 67 | 4.3 | 50 | - | 4.4 / 4.1 / 4.4 / 3.8 | Polymail is an email app for productivity with tools for outreach, tracking, and team collaboration. Learn more about Polymail | |
| 68 | 4.4 | 49 | - | 4.3 / 4.3 / 4.3 / 4.2 | Cloud based unified communication solution that helps you connect anywhere, integrate seamlessly & collaborate instantly. Learn more about Unified Communications as a Service (UCaaS) | |
| 69 | 4.3 | 47 | - | 4.4 / 4.0 / 4.2 / 4.2 | 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA. Learn more about 8x8 Contact Center | |
| 70 | 4.3 | 45 | - | 4.3 / 4.7 / 4.0 / 4.4 | All Channels, one Login: Chat with your customers more efficiently Learn more about ChatWerk | |
| 71 | 4.3 | 45 | - | 4.1 / 4.5 / 4.2 / 4.1 | Whispir is a cloud platform for automating intelligent, rich communications. Learn more about Whispir | |
| 72 | 4.2 | 45 | - | 3.9 / 4.0 / 4.0 / 3.6 | Communications and collaboration solution that helps businesses manage auto attendants, dialing, conferencing & more. Learn more about Avaya Cloud Office | |
| 73 | 4.7 | 44 | - | 4.7 / 4.6 / 4.6 / 4.8 | MonsterVoIP is cloud-based business phone software with VoIP, contact center, video conferencing, & other unified communications tool. Learn more about Monster VoIP | |
| 74 | 4.5 | 44 | - | 3.5 / 3.4 / 4.6 / 4.8 | Cloud and on-premise solution that enables enterprises to manage business phones via tools such as PBX, SIP trucking and more. Learn more about Asterisk | |
| 75 | 4.4 | 43 | - | 4.5 / 4.5 / 4.1 / 4.3 | Experience 30% more sharing across your non-desk employees with the award-winning secured platform. Engage smarter with Speakap. Learn more about Speakap |