11Sight

Pros: 11Sight is easy to implement and very useful in communication with our members and interested persons to join.

Cons: no cons from our side, we are happy with the solution.

Pros: no download, easy to get in, different rooms, easy to adapt to another languages

Cons: no safari background picture, sometime slow

Pros: Easy integration with HubSpotRobust, secure solution, does not crash or fail, 100% secure (does not go through a big FAANG server)Switchboard functionality (call hold, call merge, private video chat during a larger video meeting, et.al. that Zoom, Google Meet et.al. do not have)

Cons: Strong potential in the large market of real estate case used (leasing and sales), however the industry's established "phone call/appointment" sales processes are outdated. Graphic user interface/button design could be customized to client organization needs.

Pros: The fact that I can talk instantaneously with qualified prospects really helps our sales pipeline and achieve our revenue objectives.

Cons: There's nothing that I dislike about the product in its current state.

Pros: - Having advanced features ( Profile, Form, CRM Integrations, Recording, Speedmeter)- So easy integration- Quick-shot connectivity options- Lossless video chat- Web over accessibility options- enable for all scenarios such as 1 on 1, meet(room) or Conferencing

Cons: More language,More Integration options would be better

Pros: Inbound calling directly from our website's homepage allows for prospects to call us instantly.

Cons: At the moment, there is nothing we do not like about the 11sight solution.

Pros: It's a really good software that allows customers to get in touch really fast and helps increase the speed of sales.

Cons: The learning curve for the program can feel a bit slack, but it's worth it once you've settled in.

Pros: Since customers can just type a link and start chatting or video it’s a huge boost to clearing up problems before and during orders

Cons: It was easy to setup, I can’t say there’s any negatives, I see people complaining Bout static sites for meeting rooms but it’s never impacted us

Pros: Easy to use on the invitee side. No special software needed outside of webcam/microphone, Screen sharing is good.

Cons: Clunky interface for the administrator. It would be nice if 11Sight would clean it up a bit and make it a little more intuitive..

Pros: Excellent tool, stable, secure and easy to use to keep me connected with clients.

Cons: Although it works well, it could improve its accessibility and its installation on the web.

Pros: Esta herramienta es excelente para cualquier negocio que quiera facilitar al cliente a hacer una vídeollamada con solo dar un clic.Imagínece usted tener un negocio donde en su página web usted pueda poner un Botón donde el cliente solo tenga que dar un clic e inmediatamante iniciar una vídeollamada donde usted pueda ofrecerle la asistencia o soporte necesario.También puedes descargar e imprimir tus códigos QR en tu publicidad impresa o Redes Sociales para que tus clientes puedan realizar videollamadas con solo escanearlos.

Cons: No es tan barato, espero que puedan implementar una pizarra digital, para si queremos enseñár cualquier información a nuestros clientes.

Pros: I love the way to integrate 11sight on my websites and in my email signature. I can be reach easily by my visitors and customers.

Cons: The UI/UX is not the easiest to use. You must pass a learning curve before understanding the fully potential of this product.

Pros: I can use it like another phone line for my clients to contact me. I can choose to just use voice call or video call.

Cons: The online meeting room where clients can wait before I connect with them don't work so well. I had to get on a call with support several times.

Pros: What I liked the most about this software was the ease of use and stability. All of our chats and video calls were fluid and the pace of chat was never too quick to the point it became overwhelming.

Cons: I can't really think of any cons. The software was a treat and fun to use.

Pros: Let's face it Zoom has set the bart for videoconferencing to the point that people expect the same experience with alternatives. So far 11Sight has matched Zoom closely enough that my clients can use it pretty easuly.

Cons: I wish I could figure out how to turn OFF the "knocking" when a client arrives. I just wan them to the room without me having to let them in. That should default to being OFF.

Pros: 11Sight makes it easy to immediately transition from chat to live video call. No installation, configuration, etc. Instant transition.

Cons: The admin screens are a bit confusing but the team has improved them.

Pros: The standalone feature and ability to whitelabel it

Cons: So far I thought it was a bit difficult to navigate but I ended up spending 1 hour with a CSR and I guess I was just not open to see something different than what I was used to.

Pros: Everyone can call you just by clicking on a link - nothing to install, no need to create an account. Call link remains the same (though this can also be cons - depends).

Cons: You can't swith on/off call recording during the call - it is a checkbox down in settings, so you either record everything or nothing. As recording time is limited that can be problem for some. As you have a same link for call room security might be an issue. You have an organisation's name in link and you can't change it later. As I am solo, not a company, it is anoying for me.

Pros: The ease of use and the ability to receive a phone call from almost anywhere ensures that I do not miss on any potential business opportunities!

Cons: The UX could be better. Sometimes feels hard to find my way around.

Pros: short url to share and start a web call/conference

Cons: call recording is all or nothing - currently can't start and stop recording within a call

Pros: So many great things in this app! Virtual Office, Conference Rooms, Meeting History... Many customizations. A must-have for company. It's so simple now to reach my customers : I share a link, and they'll be able to connect with me with just one click !

Cons: 11Sight is so powerful and customisable that the User Interface (UI) and User Experience (UX) are hard to understand. So I work hard on that, and now I can use 11Sight at 100%. I know the new UI/UX will be rolled out in February 2022 so great because this app is continuously improving.

Pros: Currently using it for video support. The video is quite smooth and the best part is you can adjust the quality of the video. Sometimes reception is not so good at certain area and this is where it comes handy. It also has a build in transcriptions where you record and keep what was discussed.

Cons: The backend interface is not so user friendly. Understand that there will be new UI coming up in February. By then hopefully it will be more user friendly.