iVision Mobile

Pros: Easy to use and is customizable and provides the ability to schedule, select target lists and create web pages in seconds.

Cons: Sometimes it feels like there are too many options

Pros: iVision is very easy to use. I switched from another product that wasn't very customer service oriented. [sensitive content hidden] & his staff are fantastic to deal with.

Cons: Don't really have any cons right now with iVision

Pros: The product is easy to use and intuitive. The robust amount of tools in the platform gives endless possibilities to market to consumers.

Cons: There isn't anything that isn't useful. And the ease of use makes the platform that much more appealing.

Pros: Very practical for all types of business. I can put together a very customizable marketing program that engages the customers effectively

Cons: I am happy with all features of Ivision Mobile

Pros: Ivision software makes it very easy to get a text blast created, scheduled and out the door! Although we like to plan ahead sometimes we just have to sit down and get a text out at short notice… And Ivision make that very easy to do.

Cons: I design the Ivision tool allows us to do a vast amount of things with in the texting world. But that is a blessing and a curse. It would be nice to have added some automation on the creation of some of our new customers and their immediate requirements. Sometimes flexibility delivers complexity. Happy to live with that but it would be nice to have some more simplicity in terms of workflow and automation.

Pros: Easy to use, customer service is great, always helpful

Cons: No issues at all. Like the product, no issues

Pros: It's very easy to use overall. Sending messages and adding new contacts is straightforward.

Cons: Not sure. For what I use it for, it does everything I need.

Pros: It has lots of options and more flexibility

Cons: It's a little more complex to set up and troubleshoot

Pros: The ability to tie multiple stores together on 1 rewards program and check ins register at any multi locations. Duel kiosks set up for customers to check in and the cashiers kiosk that shows customer details and data and a reporting system to track cashiers daily transactions, new customer opt ins and coupon redemptions. To many other feature that equally are vital.

Cons: Contests Text 2 Win needs more enhancements, but they are aware of this and it's a option they will enhance.

Pros: The ability to reach to my customers instantly is a very valuable part of my business.

Cons: There is nothing I do not like about the software. My only issue is that there are so many things that the software offers and I do not have the time to dig into the entire package.

Pros: They have a lot of features and you can get help relatively easily during the day.

Cons: The software seems really outdated and is confusing to configure. It's built for lots of different use cases, so it's not very easy to implement or manage. Extracting data that is actionable is difficult.

Pros: Ease of use and ongoing platform enhancements

Cons: Nothing negative to share. Very happy with solution and we’ve used a variety of other solutions with minimal success

Pros: I like the fact that it truly has a lot of great built in features and the learning curve on it is minimal

Cons: The coupon delivery and you have to re-create keywords in order to implement a new coupon, this is something that can be worked on though

Pros: Was a small learning curve but support and been great and love the platform

Cons: Very robust system and can be overwhelming

Pros: Most important: Combined with a rewards platform

Cons: NEED to integrate into POS systems to thrive or become obsolete

Pros: Great customer support! Can always get someone to help you.

Cons: Takes a while to master all the features.

Pros: The ability to quickly go into the software and create a campaign for a customer is awesome! The software give us a lot of flexibility to customize every campaign to our clients needs and it can usually be done quickly once you understand the flow of the software.

Cons: It is written for someone that has an understanding of software. There is a bit of a learning curve when you 1st pick up the product but once you understand it, the flow and why it was build as it is makes sense. As you continue to go deeper into the software that level confusion will come back. You definitely need to keep the training videos close and be ready to get on the phone with the support team (which is incredible BTW) I could not do any of this without them.

Pros: There’s not another program out there that offers as many features as this. You literally can do anything from text message marketing to waitlist management and loyalty. I’ve been working with this company for over 13 years and they are the best in the biz!

Cons: Because there are so many features the learning curve can be a little steep. The interface has so many options you need to have continued training throughout so that you can learn how to use all of the features.

Pros: The ease! Not complicated. User friendly

Cons: Can be slow at times. Some duplications, inability to test number.

Pros: I've been utilizing the iVision platform for almost two years, and what I like most is that the platform continues to get better with new features and tools developed/tested/rolled out based on the feedback received from users like me. Also, iVision's support is top notch!

Cons: There is a learning curve for the platform but, really, that's to be expected.

Pros: We use this software daily. My patients love the reminder text. This helps my business from missing patients.

Cons: There’s nothing about this software that I don’t love

Pros: Everything works well and support is easy to work with.

Cons: It would be great to get to vote on which new features would help our customers the most and have a fair vote. iVision has an EXCELLENT system, but there are things here and there that would help all licensees provide a better service to the customers who depend on the system every day.