BlueFolder

Pros: I use BlueFolder to track customers requests for service, schedule jobs and keep a record of customer Work in one place so I don't have to juggle emails, notes and spreadsheets throughout the day. I primarily rely on it to assign Work orders and get updates from technicians without having to call them constantly or message them continually.

Cons: There are times when I also feel like certain settings and reporting information is harder to find than it should be and end up clicking around for longer than necessary. The interface can be a bit of an old thing in some respects which slows me down when I am busy. I also wish I could customize reports and work flows a bit more freely because I like to keep an eye on development.

Pros: It's very user friendly and I'm able to intuitively figure most stuff out. BlueFolder is perfect for our small company, but I can imagine it's great for any size.

Cons: Only thing I dislike is that the app is not the best - I just use the website. Considering that the site isn't really made for phone viewing, it's not the best option.

Pros: Easy to use. Easy to configure to suit our needs (Service Request Template) Updates / improvements are automatically actioned. Back up assistance is prompt and helpful. Overall experience is good

Cons: $7d

Pros: It is extremely flexible and easy to jump around to different sections. The Smart List are a great tool to have dynamic list that are custom and restricted views.

Cons: The system is limited on alerts and notifications when reviewing a customer. In addition, you can only select contacts from the customer. It would be nice to be able to select contacts from other customers (ie the contractor who installed it).

Pros: Bluefolder is easy to setup and use, and the overall time to learn the product is very short. As a basic ticketing system, it performs very well.

Cons: The lack of features, integrations and basic security improvements you would expect in this day and age. The product lacks integration with most identity providers and lacks basic security options such as MFA.

Pros: For medium-sized businesses, it's a perfect solution - it has the core features that larger service management platforms have at a fraction of the price. The ability to manage equipment, contracts, and service tickets all in one place, across multiple customers, is exactly what we need. I also appreciate the ability for customization.

Cons: The reporting capabilities aren't as robust (and timely) as a larger service management platform, which I suppose is to be expected.

Pros: What I like most about BlueFolder is how it helps me organize my business.

Cons: Haven't found any cons concerning BlueFolder yet.

Pros: Maintenance management is reduced to be a straightforward task with BlueFolder's features.

Cons: BlueFolder could be a more cost efffective maintenance solution for long term subscriptions.

Pros: The Best. Uniquely Qualified. Wonderful Service. Over Extending. Remarkably Superior. Thank you. Thank you. Thank you.

Cons: Seriously! You Are Kidding Me Right! For me there are no cons. That was a funny joke though. LOL

Pros: General experience and the interface is very easy.

Cons: Pretty much everything is great i guess, in the time I've used it.

Pros: I love how easy it is to customize it as per specific needs also the support is way more quicker than any other software in same category. It is very helpful and solve issues in no time.

Cons: I least like the interface of it which looks so outdate with no modernity in it also the features are as basic as interface with no advance reporting.

Pros: What i like most is the demo and the free trial, which gives me more courage and confidence to used the sorftware

Cons: It helps me in customer management and mobile access

Pros: What has been my admiration of this tool is the effectiveness of uploading photos while creating a record of work.

Cons: So far I have found it to be complex in setup and configuration

Pros: Allows you to create workorders so everyone has access to what is going on and they can stay on task.

Cons: New software that requireshadditional learning curve but not to much.

Pros: It keeps our clients in track of their daily duties It is simole to use It has amazing features It has amazing Customer support It makes it easy to track each maintenance project

Cons: There's nothing really wrong with Bluefolder it meets the expectations

Pros: Streamlines task management and scheduling effectively. Reliable customer support with quick response times. Easy-to-use interface that requires minimal training.

Cons: Limited ability to customize features to fit specific business needs. Reporting tools can feel basic and lack depth. Pricing structure may not be ideal for smaller organizations.

Pros: Ease of use: The platform is intuitive and easy to set up, even for those without extensive technical experience. It is particularly praised for its work tracking and asset management features.

Cons: Implementation time: Initial implementation can take time, and users recommend having someone knowledgeable about the technology to maximize its benefits.

Pros: Over all it works well for our use. The price point is a little higher than some competition, but it may be worth it.

Cons: BlueFolder is a good tool, but a bit pricey

Pros: Keeps everyone on track for their daily duties

Cons: None, it does all that we need to run our bidness

Pros: BlueFolder holds a crucial role in tracking and managing all of our company assets. Not only equipment but vehicle tracking also. It provides reporting capabilities based on our needs to track and stay on top of inventory maintenance needs.

Cons: BlueFolder takes some time to implement within an organization and for the software capabilities to be fully apparent for users. It is important to have someone technically sound to incorporate the software within the company for maximum benefit.

Pros: The Blue Folder Team, consisting of Matt and Paulina, listened and worked hard to provide me with everything I needed to make my HVAC service calls software great. I had tried multiple companies, but each one was lacking in some area. Whenever I asked for help, they would say it was a special request and would increase our monthly cost. However, Blue Folder never hesitated to make it work and fulfilled my requests without any additional charges. They are truly awesome.

Cons: The only thing lacking is the Map function.

Pros: It makes it easy to track each maintenance project. I also like that i can communicate directly through Bluefolder with the client and have the communication saved in the log for the work order

Cons: this is silly but I wish it would allow google to save the password. I really h ate typing it in every day

Pros: The set up of Blue folder took minutes. I sent the information to them and they loaded it up. Everything is easy to figure out and easy to find.

Cons: When you delete something I have not been able to see if it is gone gone or if it is retrievable. There could be a person that accidently deletes information by clicking incorrectly and it may need to be brough back.