Maximizer CRM

Pros: All the possibilities there are to use data

Cons: I think it could be more intuitive and more simple

Pros: Easy to apply advanced filters, allowing easy maintenance of distribution lists.

Cons: Several tabs and functions that I don't use, making the website a bit cluttered and hard to navigate at first.

Pros: The ease of executing numerous activities and the increased transparency among team members.

Cons: The failure of automatically logging client calls due to an inability to connect to our phone system.

Pros: what i like most about maximizer is the ability to add custom fields and the ease of importing data once I figured it out.

Cons: What I like the least about Maximizer is that some of the field can be deleted that shouldn't. When we first got Maximizer, the amount of fields made it hard to find any one particular field. When I deleted some of them I later found out that they were needed to produce some reports and that I was unable to recreate them. As such we are unable to use maximizer to its full potential.

Pros: Maximizer CRM has assisted all the customers relations through successful service delivery.

Cons: Maximizer CRM has nothing contradicting in matters CRM

Pros: It is a useful tool, that can help offices run more smoothly. I can keep track of contacts and to do lists

Cons: it feels scary to use and it is not super straightforward.

Pros: Very easy to use & learn. Intuitive design & process. Lots of features to use to optimize your business. Able to hide features you aren't using. Very customizable to our business. Really great overall considering the other CRM's in the market.

Cons: There is nothing I dislike about Maximizer.

Pros: A simple layout that does not overcomplicate what a salesperson really needs to do. I've often thought this program was built for Salespeople and not Management

Cons: It's integration with the newest version of Outlook is still lacking

Pros: Ease of use. Simple structure with ability to edit. Cloud based platform.

Cons: Customer service has been a bit off lately.

Pros: Keeps organized and detailed client file, with good tools for efficient business use.

Cons: Inability to share certain Account features/tools with other team members

Pros: I like Maximizer for its high level of customizability, allowing me to tailor fields, dashboards, and modules to fit my specific needs. Its comprehensive contact management system is very helpful in my role, as it enables detailed tracking of customer interactions, history, and preferences. The integration with third-party applications like Outlook and Office 365 enhances workflow efficiency, making it easier to manage customer relationships and streamline day-to-day tasks. I also enjoy the addition of the Maximizer Bot "Assisto" as its a great way to ask quick questions about where to find or how to do something new.

Cons: The mass email feature in Maximizer CRM can be frustrating, as formatting often appears fine during drafting but looks misaligned or unprofessional once sent, which impacts the customer experience. The email feature on Maximizer as a whole feels quite outdated. Additionally, managing and splitting household contacts, while not a frequent task, is time-consuming and inconvenient when it does come up.

Pros: Maximizer CRM is the essential tool for organizing my customer base, activities, and communications. It allows me to keep everything in one place, streamlining my workflow and ensuring that all important information is easily accessible. One of its standout features is its ability to share this information with other team members, promoting collaboration and efficiency within the company. Additionally, Maximizer CRM offers robust access control, allowing me to determine who can view and edit specific information, thereby maintaining data security and integrity.

Cons: Maximizer offers so much but there could be more tutorials for the sales team and not just the team managers.

Pros: organize all our data in one cohesive place

Cons: some times it is not intuitive to complete the function I wish too

Pros: I love the flexibility aspect that allows us to customize the tool to our unique goals.

Cons: I did not enjoy the implementation. It took a while to implement, the instructions were not always clear, and the training sessions felt rushed sometimes.

Pros: Ability to have multi labels for our constituency.

Cons: The pulling reports is cumbersome and not intuitive.

Pros: organization of information for our clients kept in central files

Cons: It does take some time to get used to using the system

Pros: Ease of use. I also like how you can tailor it to fit your needs

Cons: When it goes offline. We’ve become so dependent on it that when we cannot use it, it is difficult

Pros: There are a number of great functions and very customizable. Entire team is able to access information at their finger tips.

Cons: It took a bit of time to figure out how things can be customized. There are still a number of functions I am sure I am not aware of. I have tried to register for the coursed however, the links never work for me. I am working with our IT department to get this corrected.

Pros: The setup was very easy and UI is very intuitive. Customer support is a 5* team, really helpful and easy to talk to. After importing all our contacts we were ready to start working.

Cons: The price is high for the features it gives.

Pros: Semplicità di utilizzo e familiarità con l'interfaccia

Cons: Gestione delle mail list e della loro configurazione

Pros: I like how user-friendly the system is and that they set up team is dedicated to teaching us how to use the back side of the system so we are able to make our own customizations, imports, ect. without having to contact them.

Cons: During the sales portion we were not told all of the fees included in set up in a clear way, the team seemed to work very hard to to maximize what we were paying for the original set up.

Pros: Feature rich and ease of use and customization.

Cons: Some cloud featurs not available in mobile app.