Bloomfire

Pros: Bloomfire is one of the few systems that my company uses that has not yet had a massive outage. It seems like it's fairly customizable.

Cons: I don't know if it's Bloomfire or my company's implementation of it, but searching for a knowledge base article is an absolute disaster.

Pros: I like how you can search any venue in your company and get the information of that venue; Contact information, age range allowed, hours of operation, detailed descriptions and photos of venue, cuisine types, dietary restriction accommodations, ect...

Cons: Some venues are missing contact info or hours of operation, etc... (details listed above.)

Pros: I love that articles relating to policy changes and event announcements are easily accessible and available through one platform. Many questions my colleagues have can be answered by referring to Bloomfire app.

Cons: I would like the articles to be in sections, i.e., events, policy, etc.

Pros: Very intuitive and easy to use. Searchability was key for our company and it certainly delivers on that! Our customer success manager goes out of her way to ensure her clients have the information and tools they need to ensure a positive experience, from implementation to deploying and leveraging new features.

Cons: The content update process seemed a little cumbersome at first but I think that has improved over time. In general, there's nothing about the platform that I don't like.

Pros: Its user friendly and everything populates so quickly.

Cons: I have only good reviews for it. It reminds me of GOOGLE in all the best ways.

Pros: Great place to hold valuable information. Easy to work around.

Cons: Nothing for now. Thank you for bring great and allowing us to use such a great software.

Pros: The search feature allows users to search and retrieve information within the site. Very useful

Cons: As I have only used Bloomfire for aa short period, I have no opinion at this time

Pros: The Ability to use the platform to learn new skill are the most important things for me.

Cons: It is easy to use and search on the platform

Pros: Bloomfire offers a user-friendly platform with some quite impressive features to utilize.

Cons: I desire greater flexibility when it comes to the newsletter. I believe it currently limits our creative options for engaging with our users.

Pros: Ease of use and accurate search functionality

Cons: I have no complaints about its functionality

Pros: Easy to find information and procedures. Has step on solving problems

Cons: More recent and current updates on older posts

Pros: The ease of navigation when i need to find documents

Cons: The format has changed from last school year so it has been an adjusment

Pros: Working with Bloomfire has a been such a delight! Their team, features, functionalities and team support has greatly supported my work as a Community Leader on my team at company I work with. It's such a great Knowledge Management tool for companies!

Cons: I don't have much to say about what I least like about Bloomfire.

Pros: Easy to understand and use. The search function makes the job so easy.

Cons: None that come to mind. I have personally never had issues with Bloomfire.

Pros: ease of use, the design is organized well and works well with managing several databases and file information

Cons: There aren't many features I dis like about Bloomfire

Pros: Key aspects: searchability, how it looks, and organization features.

Cons: I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky.

Pros: information with just a few words. To be able to look up and know what is needed to help my guest.

Cons: i haven't found anything that i don't like about Bloomfire.

Pros: The product is visually appealing and easy to use. I like that you can easily search by different "tags" to see documents that are relevant. I also like the thumbnail photos and ease of uploading documents.

Cons: It is a bit cumbersome to create series of posts. I have to create a single post, tag it, then add it to a series and potentially also add the tags to the series

Pros: All features are very easy to use, is eays to access from the App or web, is cheap, is fast, is key

Cons: Sometimes it move slow in the app and to search for info needed

Pros: Search functionality , Front page customisation

Cons: It would be better if we have bulk upload functionality for doc upload and access

Pros: Amazing SearchEase of UseContent Management

Cons: Lack of CustomizationsAPI integration with O365Quick upgrades and deployments can help

Pros: The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features..

Cons: having 2 links created for the same post when it is mapped under 2 groups.