Rating
4.4
254 reviews
Categories
14
Founded
2010
Employees
95
Funding
63.1M
Venture (Round not Specified)
Bloomfire excels in Knowledge Management, providing a platform where information is not just stored but easily accessible. This fosters an environment of continuous learning and innovation, and is purpose-built to scale with your company. Bloomfire is ideal for businesses of all sizes, it enables efficient knowledge management and sharing. We leverage AI-powered search, content management, and secure document handling, perfect for centralizing knowledge resources. Bloomfire's system breaks down silos, ensuring valuable information is shared across teams and departments. Integrating AI tools like Chat and Author Assist enhances user experience, offering quick, relevant answers. With robust security protocols, including SOC2 Type II compliance and end-to-end data encryption, Bloomfire is secure and reliable, optimized for growing business needs.
Ad spend / mo
$4K
23 paid keywords
Paid visits / mo
2,380
Organic keywords
10,689
Organic visits / mo
84,285
Authority
49
4,026 ref domains
Creatives run
96
as Bloomfire Inc
Active now
12
last 14 days
Advertising since
Oct 2023
2.5+ yrs running
Last seen
today
still active
Running 24 ads on LinkedIn as Bloomfire - a paid B2B channel, on top of any Google/Capterra spend.
The shared messaging across Knowledge Base & Wiki Software advertisers - the validated angles to copy. See the niche →
(254 reviews)
It has been very helpful in being able to answer questions for customers.
Pros: Provided access to books that do not have physical access to.
Cons: Sometimes it can be difficult to search.
Angele W. · Customer Experience Agent · Education Management · January 24, 2024
Pros: Ease of use Searchability Ability to filer
Cons: Sometimes you are not able to filter the search and the result is too broad.
Angela R. · Client Solutions · Logistics and Supply Chain · January 19, 2024
couldn't be better, delighted to say the least
Pros: the simplicity of all of it is unmatched.
Cons: its hard to say there is anything i actually dislike
monica d. · agent · Insurance · January 18, 2024
| Category | Page | Rank | Placement |
|---|---|---|---|
| Enterprise Search | 1 | 6 | - |
| Intranet | 1 | 9 |
Domain confidence 99%
| Keyword they bid on | CPC | Pos | % budget | Landing page |
|---|
Guru is Just a Wiki Tool
KM Built to Scale — Outgrowing Guru? Make your knowledge certified, scalable, searchable with Bloomfire. Outdated cards? Not with Bloomfire’s content governance & curation suite. AI-Powered Answers.
https://go.bloomfire.com
360 Docs. 0 Answers | Switch to Bloomfire
Don't pay enterprise prices for static articles and lackluster search. Bloomfire let's you find answers quickly by searching across 30+ file types dynamically.
https://go.bloomfire.com
Bloomfire
Pricing Tailored To Your Goals — Voted AI-Based Knowledge Management Software Company of the Year by CIO Review. Bloomfire Makes Your Organization’s Knowledge Accessible and Searchable From Anywhere. Flexible Pricing.
https://www.bloomfire.com
No More Clustered Documents - Bloomfire A Better Alternative
Move Beyond 360's Limitations with Bloomfire's Superior Knowledge Management Tools.
https://go.bloomfire.com › d360vsbloomfire
360 Docs. 0 Answers - Switch to Bloomfire
Go beyond just documentation to firm-wide knowledge-sharing and easy content governance. Bloomfire let's you find answers quickly by...
https://go.bloomfire.com
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$90
Pros: Bloomfire is one of the few systems that my company uses that has not yet had a massive outage. It seems like it's fairly customizable.
Cons: I don't know if it's Bloomfire or my company's implementation of it, but searching for a knowledge base article is an absolute disaster.
Tony B. · Office Support Specialist II · Accounting · January 16, 2024
I use it daily and appreciate the access to knowledge that it allows me to view and learn.
Pros: I like how you can search any venue in your company and get the information of that venue; Contact information, age range allowed, hours of operation, detailed descriptions and photos of venue, cuisine types, dietary restriction accommodations, ect...
Cons: Some venues are missing contact info or hours of operation, etc... (details listed above.)
Dezeray M. · Concierge · Hospitality · December 18, 2023
Overall, when I can’t find someone to answer a question for me, I can refer to Bloomfire.
Pros: I love that articles relating to policy changes and event announcements are easily accessible and available through one platform. Many questions my colleagues have can be answered by referring to Bloomfire app.
Cons: I would like the articles to be in sections, i.e., events, policy, etc.
Marysol M. · Supervisor · Hospitality · October 25, 2023
Pros: Very intuitive and easy to use. Searchability was key for our company and it certainly delivers on that! Our customer success manager goes out of her way to ensure her clients have the information and tools they need to ensure a positive experience, from implementation to deploying and leveraging new features.
Cons: The content update process seemed a little cumbersome at first but I think that has improved over time. In general, there's nothing about the platform that I don't like.
Jodee W. · Corporate Communications Specialist · Insurance · October 20, 2023
Its super easy to use.
Pros: Its user friendly and everything populates so quickly.
Cons: I have only good reviews for it. It reminds me of GOOGLE in all the best ways.
Maria M. · Team Lead · Banking · October 3, 2023
Pros: Great place to hold valuable information. Easy to work around.
Cons: Nothing for now. Thank you for bring great and allowing us to use such a great software.
Zab S. · Meter Replacements · Oil & Energy · October 2, 2023
Very easy to use and I really like the search feature
Pros: The search feature allows users to search and retrieve information within the site. Very useful
Cons: As I have only used Bloomfire for aa short period, I have no opinion at this time
Kevin A. · Business Change Manager Sr. · Insurance · September 26, 2023
Very high quality platform that is intuitive and super easy to navigate.
Pros: The Ability to use the platform to learn new skill are the most important things for me.
Cons: It is easy to use and search on the platform
Russell F. · Senior Certified Coach · Education Management · September 26, 2023
Pros: Bloomfire offers a user-friendly platform with some quite impressive features to utilize.
Cons: I desire greater flexibility when it comes to the newsletter. I believe it currently limits our creative options for engaging with our users.
Sally Y. · Sales Enablement · Financial Services · September 25, 2023
Very positive
Pros: Ease of use and accurate search functionality
Cons: I have no complaints about its functionality
Gearoid B. · Data entry · Renewables & Environment · September 24, 2023
very satisfied, don't know what I would do with out it.
Pros: Easy to find information and procedures. Has step on solving problems
Cons: More recent and current updates on older posts
Patricia C. · TAX HELP · Facilities Services · September 15, 2023
Pros: The ease of navigation when i need to find documents
Cons: The format has changed from last school year so it has been an adjusment
wanita j. · Counselor · Higher Education · September 13, 2023
Pros: Working with Bloomfire has a been such a delight! Their team, features, functionalities and team support has greatly supported my work as a Community Leader on my team at company I work with. It's such a great Knowledge Management tool for companies!
Cons: I don't have much to say about what I least like about Bloomfire.
Veronica K. · Community Manager · Marketing and Advertising · September 12, 2023
Pros: Easy to understand and use. The search function makes the job so easy.
Cons: None that come to mind. I have personally never had issues with Bloomfire.
Barry H. · Director of Sales, Houston · Human Resources · September 12, 2023
My school uses it as a central location for locating documents throughout the network. I mainly use it as a go to for all of my classes
Pros: ease of use, the design is organized well and works well with managing several databases and file information
Cons: There aren't many features I dis like about Bloomfire
Deshonta H. · Special Educator Low Incidence · Education Management · September 11, 2023
Overall, we needed a knowledgebase that was better for our department. Our previous KB was a bit of a mess and very difficult to search or find any basic information. Bloomfire has been an amazing change! I would choose them everyday.
Pros: Key aspects: searchability, how it looks, and organization features.
Cons: I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky.
Alexis L. · Sr. Manager of Operations, Associate Support · Consumer Services · September 6, 2023
Its a wonderful tool to have the information needed to be able to assist my guest. and the knowledge for myself .
Pros: information with just a few words. To be able to look up and know what is needed to help my guest.
Cons: i haven't found anything that i don't like about Bloomfire.
kami C. · VIP CALL CENTER AGENT · Hospitality · September 1, 2023
Pros: The product is visually appealing and easy to use. I like that you can easily search by different "tags" to see documents that are relevant. I also like the thumbnail photos and ease of uploading documents.
Cons: It is a bit cumbersome to create series of posts. I have to create a single post, tag it, then add it to a series and potentially also add the tags to the series
Rachel S. · Senior Manager, Market Research · Biotechnology · August 29, 2023
Global family Koinonia, relation and sharinf resources
Pros: All features are very easy to use, is eays to access from the App or web, is cheap, is fast, is key
Cons: Sometimes it move slow in the app and to search for info needed
Hugo M. · DOM Mod · Religious Institutions · August 28, 2023
Good
Pros: Search functionality , Front page customisation
Cons: It would be better if we have bulk upload functionality for doc upload and access
Nandhini R. · Senior Associate KM · Hospital & Health Care · August 28, 2023
Its been a pleasant experience overall with Bloomfire.Though scaling up the experience for multiples teams is a challenge.
Pros: Amazing SearchEase of UseContent Management
Cons: Lack of CustomizationsAPI integration with O365Quick upgrades and deployments can help
Ashish K. · Director · Pharmaceuticals · August 24, 2023
it's been a year with Bloomfire and the initial migration process was pretty smooth and we are enjoying using the platform.The 2 key things that can make the platform even better are, the bulk upload option and the deeper access restriction options.
Pros: The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features..
Cons: having 2 links created for the same post when it is mapped under 2 groups.
Anusha M. · Business Process Lead · Pharmaceuticals · August 24, 2023
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| Digital Adoption Platform | 1 | 13 | - |
| Market Research | 1 | 16 | - |
| Community | 1 | 17 | - |
| Portal | 1 | 20 | - |
| Digital Asset Management | 1 | 25 | - |
| Digital Workplace | 2 | 1 | - |
| Knowledge Base | 2 | 10 | - |
| Content Management | 2 | 17 | - |
| Knowledge Management | 2 | 19 | Shortlist |
| Document Management | 2 | 39 | - |
| Remote Work | 3 | 15 | - |
| Collaboration | 3 | 21 | - |