M-Files

Pros: The software itself worked well as a document management system for 12 years. The search functionality and metadata organisation were genuinely useful for managing business records.

Cons: Our 2014 license explicitly stated "License expires: Never." After letting our subscription lapse (which we understood to cover support and updates only), we lost ALL access to our vault — our own data, on our own on-premises server. M-Files' solution was to use 2014-era software with our perpetual license. The problem: every update over 12 years prompted us to upgrade the vault structure, warning that "some features may not work" if we declined. Now 2014 software can't read our upgraded vault. This appears to be by design. When we raised this with their Australian partner Storata, we were threatened with "equal and aggressive force" for considering negative reviews.

Pros: Still provides an efficient and secure method to lock our documents and provide version control aligning with the ISO requirements

Cons: We initially went with M-Files as they promised we could integrate their system with Google which our company is based on. They’ve never been able to fulfill that requirement resulting in us running two systems for documents

Pros: Easy indexing files like you can find a particular file from a pile of files. Easy to use with good AI feature with faster response.

Cons: Support is not up to the mark as it's slow and if you stuck you can not go further. As it has too much feature sometimes confusing.

Pros: Lo que más me gustó de M-Files es la forma en que organiza los documentos. No tienes que estar pensando en carpetas infinitas, sino que todo se busca por metadatos. Eso hace que encontrar un archivo sea rápido y sin estrés. Además, la integración con otras herramientas de oficina es bastante fluida.

Cons: Al principio la curva de aprendizaje es un poco dura. La idea de trabajar con metadatos en lugar de carpetas tradicionales puede confundir a los nuevos usuarios. También la interfaz, aunque funcional, se siente algo anticuada en comparación con otros softwares más modernos.

Pros: Let's all agree that M-files is the best document and information management software you can ever get. My favorite feature is the security and compliance tools. Automate your approvals, notifications and tasks with M-files. The fact that it integrates with with so many software makes it the right one.

Cons: Mfiles has really helped me and I will be so selfish to complain. Your customer support is so incrediblly helpful.

Pros: I like the ease of document research and the automatic management of versions, it is really efficient for daily use.

Cons: The interface could be more modern, and some functionality requires time for adaptation. Moreover, today we need to have software more catchy.

Pros: M-Files makes organizing and finding documents incredibly easy with its smart, metadata-based system. I love how it streamlines collaboration and keeps everyone on the same page with automated workflows and clear version control.

Cons: The interface can feel a little overwhelming at first. Setup is time-consuming, but at the same time, reasonable for the level of security we generally want.

Pros: M-files serves as a reliable choice for daily document management, offering a range of features and integration options. Great for organizing files by using meta-data instead of relying on traditional folder-based storage solutions.

Cons: As a Mac user, I find that M-Files has a clunky and unsophisticated interface. As a result, it can take some time for new users to get accustomed to it during implementation.

Pros: In M-Files I manage all project documents, here I can quickly tag all files. It takes few seconds to find any contract or document. So it actually saves us a lot of time.

Cons: Atfirst it took me some time to get used to using it but now all good. Sometimes it can get slow but it works best with good internet connection.

Pros: Metadata-driven filing (find by what it is, not where it’s stored). Fast search & dynamic views with full-text + metadata filters. Strong version control (check-in/out, history, single source of truth). No-code workflows & reminders that speed up approvals and reduce errors. Tight Microsoft 365/Teams integration without duplicate copies. Granular security & audit trails for compliance and governance. e-Sign support and traceability for regulated processes. APIs/extensibility to connect ERP/CRM/LOB systems.

Cons: Complex permissions at scale can be time-consuming to design/audit. Performance can dip on very large vaults without tuning/archiving. Admin learning curve for advanced metadata/workflow design. UI consistency varies between desktop, web, and mobile clients. Occasional sync/refresh delays across clients under heavy use. Limited built-in analytics (often pair with BI for rich reporting).

Pros: The search function is extremely accurate — just type a keyword and the system instantly finds the right document. The ability to access files from any device, even outside the office, is a major advantage.

Cons: Some integrations with external software require manual setup, which can be a bit technical. The visual design could be more modern and appealing for new users.

Pros: The automated workflows simplify document approvals without relying on email. The permission and version control system ensures everyone is always working with the correct version.

Cons: The interface could look a bit more modern, although it’s very functional. It requires some initial training to take full advantage of its advanced features.

Pros: The user interface is intuitive, so even colleagues without prior knowledge can use the software easily. Feature requests and regular updates leave nothing to be desired for the customer.

Cons: Accordingly, I have no criticism for any features. Very fast loading timea of the input forms. This is what I call perfect.

Pros: Ability to control document meta data and document sharing with top-notch security was something we found very impressive. Managing files of larger size and sensitive information was critical as well.

Cons: Sometimes the file search showed error for duplicate file type. Customer support was slow to take our queries initially which was resolved later.

Pros: M-Files makes it incredibly easy to find and manage documents without worrying about folder chaos. I love that everything is organized by metadata rather than location, which saves time and prevents version mix-ups. The approval workflows and audit trails also make compliance and accountability effortless.

Cons: The initial setup can feel a bit technical since you need to define metadata and permissions correctly from the start. Once it’s configured, though, it runs smoothly with very little maintenance required.

Pros: I like M-Files’ metadata-driven organization and powerful search, which makes finding and managing documents efficient and intuitive.

Cons: The initial setup and configuration of M-Files can be complex, and users may need time to adapt to its metadata-driven system

Pros: What I mainly like about M-Files is that it's easy to keep everything organized making what I need easy to find. I deal with a lot of transactions record as a payments agent and it makes it easy to locate the right file instantly.

Cons: At first, it could feel a little bit too technical, especially when setting up workflow and all that. I guess it just takes a little getting used to. Also, search result can be a little too broad if the tags aren't used consistently by my team.

Pros: I especially liked how it handles version control. No duplicates, no confusion — every edit is tracked, and I can roll back at any time without losing a thing. The Outlook integration was also a lifesaver, letting me store emails and attachments directly into the repository with just a click.

Cons: It wasn’t all smooth sailing, though. Getting used to thinking in “metadata” instead of “folders” took me a couple of weeks. Once that mindset clicked, though, everything started flowing naturally.

Pros: Great document management tool! It is easy to use and works very well for our department, would definitely recommend.

Cons: It can be a bit complex to set up, but after that it's great. It works well for us aparte from that.

Pros: Quickly finds documents based on content, workflow automation and integration flexibility turns out to be most valuable features

Cons: Metadata tagging , Mobile experience limitation , confusing UI and Performance lag at some extent are the cons users face.

Pros: Instead of digging through folders, I can simply search by keywords or properties and find exactly what I need. The version control feature is also very useful for keeping everyone updated on the latest document.

Cons: The learning curve is a bit steep for new users. At first, the interface felt overwhelming and it took time to understand how everything works.

Pros: The product has a modern interface that runs on all platforms. Integration with common standard software is excellent. Support is competent. The variety of options I have for storing documents. The systems supported (not just SAP). The intuitive use of the program-both filing and searching.

Cons: A bumpy start has improved over time. Potential still exists. I am a satisfied user and administrator.

Pros: As an open source standard software, it is like a chameleon, adapting to any business environment. Regular tasks are completed highly efficiently and with significant time savings, whether in a ten person operation or with hundreds of users. Connects processes from ERP systems, emails, file structures and CRM/accounting programs. The system enables central storage of all documents and content, making information quickly retrievable and avoiding redundant data.

Cons: Even though the documentation is really helpful and offers many examples, you should plan for a somewhat longer training period both for your own development and for administrators.