Zoho CRM Plus

Pros: Zoho's customer service is very responsive and more than willing help and/or seek solutions to any problems.

Cons: Zoho is a bit clumsy as a CRM, it does not easily have one centralized view that allows you to look at the entire contact history when dealing with potential and actual customers.

Pros: It is very useful to interconnect between the different teams and makes the process more easier and smoother

Cons: It is a bit difficult for a non technical person to understand about how it works in the first hand

Pros: Its the most perfect tool ever. You can benefit from their ready to use templates but the most exciting thing is you can creste your own! Not mentioning you have every tool you need in one place

Cons: Nothing yet. I am really liking Zoho and intend to learn more.

Pros: It finally centralizes incoming and outgoing communications within all different Zoho environments making it easier to oversee leads and collaborate. Before, our sales team was just operating in CRM as other tools were too many to handle. Our teams can now see much clearer what is happening in other markets and help out or generate new ideas together. Handovers internally are becoming faster as full history per contact is shown and traced.

Cons: It is not always clear if things are working or not, and there is a need to doublecheck per several environments if things are smooth. Support is not always there to answer quickly.

Pros: - Industry leading integrations with tools like Zapier and others - The value is incredible. You're getting: Project management tools, Social media marketing tools, landing page builders, a fully customizable CRM, email builders, custom workflows, per account and per app permissions for each user, forms, etc. - The customizability of everything is fantastic

Cons: Zoho products in general feel like they were created by software engineers for developers or people with deep technical knowledge about how CRMs connect using hooks and how custom fields can be linked into reports. Its just a LOT to learn, even for someone with a good amount of technical knowledge. I wish the program felt a bit more natural to use. Everything about it feels so clinical or technical. I also wish there was an easy-to-use "Zoho University" to learn how to use all the crazy tools this has to offer. I've used this tool a LOT over 3+ years and there's still way more that I don't know.

Pros: Really good support from the Zoho team and easy set up.

Cons: Finding what was available on my plan was dificult, felt like we had loads but actually you had to pay more.

Pros: Eu já utilizei a plataforma do Zoho durante algum tempo quando iniciei minha loja online e precisava de alguma ferramenta que também me proporcionasse um e-mail gratuito institucional, o que faz muita diferença para uma empresa, trazendo cada vez mais credibilidade para os meus clientes, a plataforma me ajudou muito com isso de maneira prática e eficiente.

Cons: Não houve nada do que eu possa reclamar sobre Zoho.

Pros: Avec la version gratuite, c'est possible de réaliser beaucoup de choses. Je n'ai pas eu besoin de prendre la version gratuite

Cons: Quand il est question de paramétrer le système, il y a tellement de possibilités que cela rend la tâche plus complexe.

Pros: Really easy GUI and the set up is intuitive and easy to use

Cons: None, the tools in the system are excellent

Pros: Prospect's database where all the details are perfectly synced with the campaign tools and platforms that we use.

Cons: Pricing can be more affordable and less because it was too costly for us to continue for the client.

Pros: Historique détaillé, bonne gestion des leads, mises à jour régulières et peu de bug.

Cons: Beaucoup de fonctionnalités, malheureusement le logiciel n'est pas très intuitif et donc pas de possibilité de l'exploiter au maximum.

Pros: I can access information about customers, notes, attachments, contacts, tasks, and emails pertaining to communications, deals, etc. in one location. One of Zoho CRM Plus's top features, SalesIQ aids with live chat and visitor tracking. The email blaster is a great function because it speeds up bulk emailing.

Cons: The only challenging component for us was managing customer tickets because it was time-consuming to create them or ask customers to do so. Previous notes and saved notes cannot be changed.

Pros: I appreciate the ability to send mass emails, create tasks and reminders and manage my customers at a decent price

Cons: Sometimes it can be slow and it does take some time to get used to. User-friendliness could be improved.

Pros: Si quieres empezar a tener datos integrados entre si puedes empezar con esta herramienta la cual tiene integracion con diferentes herramientas como el crm, campaigns, people te dan informacion veraz.

Cons: tal vez mas herramientas que puedan ser integrables ya que se hecha de menos no solo llevar la parte de ventas si no tambien la parte de ERP.

Pros: Las distintas carcaterísticas que trae su versión básica, que permiten una gestión completa y que nos aporta una gran versatilidad.

Cons: Algunas funciones son algo escasas y de peores prestaciones que otros CRM

Pros: I like CRM management, document loading, comment edit all is in one programme

Cons: Cost of programme is expensive since you have to pay for each users

Pros: I like the potential to track, attribute and manage pipeline from first touch to close

Cons: The support is terrible. You wait forever to chat with someone who can't answer basic questions, and you have to wait for them to relay your question to someone up the line. It's a terrible experience and often a complete waste of precious time.

Pros: One of the best features of Zoho CRM Plus is SalesIQ, which facilitates live chat and visitor tracking. Its workflow automation allows us to trigger more advanced features that are essential for our usage. Also, the email blaster is a must-have feature that saves a lot of time while bulk emailing.

Cons: The only difficult part was managing clients' tickets, which became a laborious task to make or ask a customer to create. We ran into several challenges while customizing the system. Some new project-related reports do not appear on the dashboard.

Pros: Multi channel communication, follow up and reminder, easy to use , customization capabilities. This tool help me to connect with customers on daily basis. Best feature in this visiting tracking and live chat. Best in class for sales and potential clients.

Cons: I like this tool very much and helpful. Easy to use and understand. Sometimes it has some limitations otherwise all good.

Pros: We have been using Zoho CRM Plus for last 6 months, CRM plus bundle is very good package for all your CRM needs like emal automation, CRM, website activity tracking, Sales management, managing projects.

Cons: The complications in backend due to creating a CRM bundle, so much technical functions where non-technical users might get confused while implementing functions to achieve goal. Zoho CRM plus lacks some data push points between CRM and Zoho Campaigns.

Pros: The Zoho CRM plus suite pretty much offered us all the tools required for our small, but growing team. The sales & marketing automation tools, the support desk and ability to track visitors on our site were very much what we wanted. Compared to similar suite from Hubspot, Zoho is a bargain.

Cons: Setup and configuration as well as using the product is not very intuitive. There is quite a bit of learning curve. However, once past the learning, works flawlessly. BTW the support team from Zoho is very responsive & they have always been able to address any issues within a few mins of engaging them.

Pros: Easy to integrate Within budget Phone support available

Cons: Poor support Frequent issues with the product Downtime Poor UI/UX Poor migration capabilities (from EU to IN datacenter)

Pros: All the activity based using this app are track one by one make the user easy in tracking their progress. Besides that, they provided excellent customer service which needed in CRM especially the new seller or small business like me.

Cons: The price a little bit high for some small business might not attract them to continue the free trial given by the app.