Rating
4.8
17 reviews
Categories
4
Employees
6
Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for Customer Success and Growth teams. Customerscore.io helps you understand what drives retention, why customers churn, and where expansion opportunities come from. Based on churn and upsell signals, it automatically triggers the right campaigns and playbooks to help you win more ARR. Customerscore.io integrates with your CRM and your existing product analytics. Simply connect Hubspot, PostHog, Mixpanel, or any other tool to get started.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
185
Organic visits / mo
6
SEMrush reports no paid spend for this domain, but Google confirms 22 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
22
as Customerscore.io s.r.o.
Active now
0
last 14 days
Advertising since
Apr 2025
11 mo running
Last seen
Mar 2026
Running 14 ads on LinkedIn as Customerscore.io - a paid B2B channel, on top of any Google/Capterra spend. Includes video creative.
The shared messaging across Customer Intelligence & Churn Analytics Platform advertisers - the validated angles to copy. See the niche →
(17 reviews)
Excellent experience—fast onboarding, clear dashboards, health monitoring and upsell detection. Definitely recommend using the platform.
Pros: Easy setup with integrations, plus strong reporting helps us track engagement and adoption fast. Overal - quite satisfied.
Cons: No major issues—just slight integration setup time, which is worth it for the value gained. That's about it.
Václav M. · Customer Success Engineer · Information Technology and Services · August 6, 2025
Strong partner—helps our team predict churn and focus on growth opportunities with smart automation.
Pros: Automated triggers and predictive churn models give us real‑time visibility and confidence. The interface is intuitive and the dashboards give a clear picture of customer behavior.
Cons: Very minor points only—nothing significant, team is responsive if questions arise. Maybe just hard to find any flaws—just small details, support covers them quickly.
Dalibor R. · Business Development · Information Technology and Services · August 5, 2025
| Category | Page | Rank | Placement |
|---|---|---|---|
| Customer Retention | 1 | 1 | Ad |
Domain confidence 98%
I’ve been impressed—Customerscore.io lets us act before problems arise, with clear segmentation and insights.
Pros: The interface is intuitive and the dashboards give a clear picture of customer behavior. Great little tool.
Cons: I can't think of anything negative so far, other than maybe a few initial setup steps to learn, but manageable.
Todd B. · Head of Global Strategic Partnerships · Information Technology and Services · August 1, 2025
It's very pleased experience. This platform gives us scalable engagement, valuable alerts, and fewer manual tasks. It helps us monitor our customer better and prevetn churn.
Pros: The analytics are excellent! When combined with segmentation and automation, they streamline our process.
Cons: Hard to find any flaws, just small details, however when something is wrong, support covers everything quickly.
Anna H. · Customer Success MAnager · Computer Software · August 1, 2025
intuitive tool that brings all customer signals under one roof. It's enabling our team to be proactive rather than reactive.
Pros: Bringing health scores, behavior alerts, and triggers into one place changed the way we approach CSM — efficient and proactive.
Cons: Just a couple of minor UI inconsistencies—support addressed them quickly. No big issues from me or team.
Lukas C. · Director of channel · Information Technology and Services · July 1, 2025
Overall it’s a powerful yet user‑friendly platform that helps our team stay ahead of churn and upsells. Very pleased with the impact.
Pros: The intuitive dashboards, real‑time insights, and HubSpot integration let us act fast and accurately.
Cons: Haven't found any real issues—whatever small detail popped up was resolved immediately. No big ussies.
Mike S. · Senior BusDev · Information Technology and Services · June 20, 2025
It assists in identifying trends in customer behavior, allowing us to tailor our approach and improve satisfaction rates.
Pros: CustomerScore.io provides a comprehensive view of customer interactions, enabling our team to make informed decisions quickly. The integration with our existing tools enhances its utility.
Cons: So far, we haven’t encountered any real issues. Everything works smoothly.
Ondřej M. · Sales Manager · Computer Software · May 14, 2025
It enables us to focus our efforts on high-potential accounts, leading to increased upsell success and customer retention.
Pros: The platform's ability to consolidate customer data into actionable insights is impressive. It simplifies the process of identifying upsell opportunities and monitoring customer health.
Cons: Nothing really. We’ve been fully satisfied with the platform so far.
Ivo V. · CMO · Computer Software · April 30, 2025
It helps us proactively address customer disengagement, reducing churn rates and improving overall customer satisfaction.
Pros: CustomerScore.io offers a seamless way to monitor customer engagement. The real-time dashboards and intuitive scoring system allow us to identify at-risk accounts promptly, enabling timely interventions.
Cons: Honestly, there is nothing that comes to mind. CustomerScore.io meets all our needs effectively.
Adam Š. · Marketing Specialist · Computer & Network Security · April 27, 2025
Easy to use and powerful tool to manage your customers engagement. Improving your customer satisfaction, increasing the retention revenues. Thanks to support of the team behind this platform, we are able to growth our revenues from customers.
Pros: CustomerScore.io is a great tool to improve customer experience of your clients. Thanks to various type of automations and segmentation options, we have been able to establish multiple touch points over the course of customer subscription to established higher engagement. Not only that, thats to actively reaching to customer prior the renewal, we have been able to significantly increase revenues via upgrades. Easy to use, yet power tool which we love !
Cons: There is nothing to dislike at this point. Team is very supportive, providing stellar support and releasing new functions and features to enhance the experience with the platform.
Tomas H. · Chief Business Development Officer · Research · April 17, 2025
Pros: Easy-to-use interface with a clear dashboard for tracking customer feedback. Advanced analytics and reporting features that provide valuable insights. Seamless integration with various CRM and support platforms. Customizable surveys and feedback forms to match business needs. Responsive and helpful customer support team.
Cons: Initial setup requires some learning to utilize all features fully. More automation options for follow-up actions would be a great addition.
Jakub K. · Founder, CEO · Computer Software · March 5, 2025
CustomerScore.io is very valuable, helping us identify customer churn risks and providing actionable insights.
Pros: I like how CustomerScore works. When we implemented their solution, we immediately started to see where we had high potential for customer churn. It also provided us with other valuable insights about our product. Based on data from CustomerScore, we decided to introduce new features to our platform that deliver continuous value to our customers, and we started noticing a significant difference. Without CustomerScore, we wouldn’t have identified the issues in our platform.
Cons: Longer integration, but their team was really helpful.
Tomáš B. · COO · Marketing and Advertising · December 16, 2024
CustomerScore.io helps us identify at-risk customers, which allows us to take proactive steps to reduce churn. It also simplifies decision-making with clear data visualizations and saves a lot of time by consolidating information from multiple systems. This has improved efficiency and helps us focus on customer retention and potential upselling opportunities.
Pros: What I like best about CustomerScore.io is how user-friendly it is, combined with its great features and helpful support. The platform is easy to set up and use, making it simple to integrate into daily workflows while delivering valuable insights.
Cons: There’s not much to dislike about CustomerScore.io. If anything, the lack of full integration with our CRM could be improved, but it’s manageable thanks to the helpful links that effectively connect the two systems.
Tereza D. · Account Manager · Computer Software · November 20, 2024
I’m genuinely impressed with CustomerScore. The setup was quick and painless, and their support team has been fantastic whenever I needed help. What I love most is that it’s focused on the essentials – no unnecessary features that make other tools feel overwhelming. Plus, the fit score is a game-changer; it helps me focus on the right customers, recognizing that not everyone has to be a perfect match for our product. For the price, it’s hard to beat – after checking out a bunch of options, CustomerScore was hands down the best choice
Pros: Functionality, support, design, UX, everything :)
Cons: Honestly, there’s nothing I don’t like about CustomerScore. Initially, I did wish it had playbooks, but they’ve since added that feature, making the tool even better.
Iva H. · CSM · Consumer Services · November 11, 2024
The product is really good and the team behind as well. They are very helpful in onboarding and are ready to give you hand there. We were able to uncover 1M in churn risk and mitigate it and also uncover what are the best expansion levers.
Pros: It is very easy to see customers who are at risk of churn and act on it immediately. It is very hard to serve our big customer base, customer score helps us to see which customers to focus on, whether they are likely to churn or they are ripe for expansion. The integration to CRM systems makes working with customers a breeze.
Cons: I think there hardly any negative points right now. The product is simple, it delivers what it promises.
Matej K. · Growth Marketer · Computer Software · November 8, 2024
Very helpful customer service from the team, perfect product, great value provided for us.
Pros: Great product for churn reduction, easy to use.
Cons: Nothing, i really enjoy using Customerscore.io
Filip K. · CMO · Information Technology and Services · November 6, 2024
Pros: I appreciate that at a glance, I can see where there’s potential for upselling and where there’s a risk of customer churn. I can also easily automate communication for specific customer segments. The implementation of Customerscore.io was smooth, thanks to their excellent support team.
Cons: The setup could use more detailed documentation, though it’s understandable as they’re new to the market and actively improving.
Jan S. · Owner · Internet · November 5, 2024
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| 1 |
Ad |
| Customer Data Platform | 2 | 37 | - |
| Customer Engagement | 6 | 31 | - |
