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Customer Retention
https://www.capterra.com/customer-retention-software/Niches in this category - the functional product types blended into "Customer Retention" (25)
Customer Success Platform10Customer Engagement & Cross-Channel Messaging Platform8Customer Intelligence & Churn Analytics Platform6Loyalty & Customer Engagement Platform5Customer Data Platform & AI Personalization3Email Marketing Software3Voice of Customer & Experience Management Platform2Ecommerce Marketing Automation Platform1Reputation & Review Marketing Platform1Order Management System (OMS) for Ecommerce1Customer & Partner Training / Extended Enterprise LMS1Digital Adoption Platform (DAP)1Digital Experience Analytics & Session Replay Platform1User Onboarding & Product Adoption Platform1Cancellation & Churn Recovery Flow Software1Automotive Dealer CRM & DMS1Conversational & Messaging CRM1Contact Center & Helpdesk Software1Conversation Intelligence & Speech Analytics1Client Onboarding & Customer Success Project Software1Push Notification & Web Engagement Platform1Gift Card & Incentive Rewards Platform1Marketing Automation Platform1Local Listings & Multi-Location Marketing Platform1Employee Recognition & Rewards Platform1
53 products2 pages scraped of 253 in category3 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | 4.8 | 17 | - | 4.9 / 5.0 / 4.8 / 4.9 | Customerscore.io helps you retain and grow your customers. It’s a customer-level product analytics platform built for SaaS teams. Learn more about Customerscore.io | |
| 2 | 4.7 | 129 | 88% | 4.3 / 4.9 / 4.4 / 4.7 | ChurnZero is the platform and partner for customer growth. Learn more about ChurnZero | |
| 3 | Custify Ad | 4.9 | 122 | 98% | 4.8 / 5.0 / 4.8 / 4.9 | Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Learn more about Custify |
| 4 | 4.7 | 1,781 | 88% | 4.6 / 4.7 / 4.6 / 4.6 | Award-winning help desk, ticketing, live chat, and call center software with AI capabilities, user-friendly from the start. Learn more about LiveAgent | |
| 5 | 4.6 | 540 | 84% | 4.6 / 4.5 / 4.5 / 4.4 | Hotjar is website analytics software that provides heatmaps, recordings, surveys, and tools to understand and optimize websites. Learn more about Hotjar | |
| 6 | 4.5 | 505 | - | 4.5 / 4.5 / 4.3 / 4.3 | Campaign Monitor by Marigold is an email marketing tool that enables anyone to send beautiful, targeted, and effective email campaigns. Learn more about Campaign Monitor by Marigold | |
| 7 | 4.4 | 261 | - | 4.4 / 4.4 / 4.3 / 4.3 | Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Learn more about Xoxoday | |
| 8 | 4.6 | 255 | 82% | 4.4 / 4.6 / 4.6 / 4.5 | Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform. Learn more about XM for Customer Experience | |
| 9 | 4.7 | 172 | 90% | 4.7 / 4.7 / 4.5 / 4.6 | ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention. Learn more about ReviewTrackers | |
| 10 | 4.7 | 168 | 91% | 4.5 / 4.5 / 4.6 / 4.4 | Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Learn more about Braze | |
| 11 | 4.2 | 156 | - | 4.2 / 4.2 / 3.9 / 4.0 | Emma by Marigold makes it easy for teams of all sizes to create and collaborate on campaigns that drive conversions and revenue. Learn more about Emma by Marigold | |
| 12 | 4.6 | 77 | - | 4.5 / 4.9 / 4.6 / 4.6 | Whatfix helps enterprises control, accelerate and optimize software adoption to drive outcomes from their technology investments. Learn more about Whatfix | |
| 13 | 4.7 | 64 | - | 4.6 / 4.9 / 4.5 / 4.7 | GUIDEcx is a customer onboarding platform for internal and external teams designed to shorten time to value and decrease churn. Learn more about GUIDEcx | |
| 14 | 4.3 | 58 | - | 4.3 / 4.6 / 4.3 / 4.4 | MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights. Learn more about MoEngage | |
| 15 | 4.5 | 42 | - | 4.5 / 4.7 / 4.4 / 4.3 | We help companies to understand, ask, engage and guide their users, all in one place. Learn more about Screeb | |
| 16 | 4.5 | 32 | - | 4.4 / 4.5 / 4.3 / 4.3 | WebEngage is a customer data platform & marketing automation suite that makes user engagement & retention simplified. Learn more about WebEngage | |
| 17 | 4.6 | 28 | - | 4.5 / 4.7 / 4.6 / 4.5 | Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Learn more about Planhat | |
| 18 | 4.4 | 20 | - | 4.4 / 4.7 / 4.1 / 4.3 | Boost customer retention with personalized engagement powered by Pushwoosh. Learn more about Pushwoosh | |
| 19 | 4.8 | 16 | - | 4.6 / 4.8 / 4.5 / 4.5 | Offer your customers a personalized and memorable experience without building your loyalty program from scratch. Learn more about Talon.One | |
| 20 | 4.6 | 15 | - | 4.3 / 4.5 / 4.7 / 4.7 | Selligent is a multi-channel platform that blends insight and engagement to meet consumers' needs moment by moment. Learn more about Selligent | |
| 21 | 4.6 | 14 | - | 4.6 / 4.8 / 4.5 / 4.6 | Revinova is an Agentic AI Orchestration and Enablement Platform that empowers businesses to build intelligent AI agents Learn more about Revinova | |
| 22 | 5 | 12 | - | 4.9 / 5.0 / 5.0 / 5.0 | CausalFunnel increases site conversion by custom AI models such as personas and AI shop assistants. Learn more about CausalFunnel | |
| 23 | 4.5 | 11 | - | 4.7 / 4.7 / 4.6 / 4.4 | Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Learn more about Maqsam | |
| 24 | 4.5 | 11 | - | 3.9 / 4.4 / 4.4 / 3.9 | BlueConic turns first-party data into real-time revenue decisions — coordinating every channel from acquisition through retention. Learn more about BlueConic | |
| 25 | 3.9 | 11 | - | 3.9 / 3.3 / 4.1 / 3.6 | Marketing personalization platform with omnichannel data collection, customer profiles building, and analytics. Learn more about Sailthru |