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Customer Retention
https://www.capterra.com/customer-retention-software/Niches in this category - the functional product types blended into "Customer Retention" (25)
Customer Success Platform10Customer Engagement & Cross-Channel Messaging Platform8Customer Intelligence & Churn Analytics Platform6Loyalty & Customer Engagement Platform5Customer Data Platform & AI Personalization3Email Marketing Software3Voice of Customer & Experience Management Platform2Ecommerce Marketing Automation Platform1Reputation & Review Marketing Platform1Order Management System (OMS) for Ecommerce1Customer & Partner Training / Extended Enterprise LMS1Digital Adoption Platform (DAP)1Digital Experience Analytics & Session Replay Platform1User Onboarding & Product Adoption Platform1Cancellation & Churn Recovery Flow Software1Automotive Dealer CRM & DMS1Conversational & Messaging CRM1Contact Center & Helpdesk Software1Conversation Intelligence & Speech Analytics1Client Onboarding & Customer Success Project Software1Push Notification & Web Engagement Platform1Gift Card & Incentive Rewards Platform1Marketing Automation Platform1Local Listings & Multi-Location Marketing Platform1Employee Recognition & Rewards Platform1
53 products2 pages scraped of 253 in category3 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.6 | 8 | - | 4.4 / 4.8 / 4.5 / 5.0 | Customer Success Management platform for B2B subscription services. Learn more about Freshsuccess | |
| 27 | 4.4 | 8 | - | 4.4 / 4.2 / 4.3 / 4.0 | Customer success management platform that enables businesses to reduce churn and increase revenue from the existing customer base. Learn more about Akita | |
| 28 | 5 | 6 | - | 5.0 / 5.0 / 4.8 / 5.0 | The Award-Winning B2B Customer Engagement & Loyalty Platform. Apex is transforming the way companies engage with their B2B customers. Learn more about Apex Loyalty | |
| 29 | 5 | 6 | - | 4.7 / 4.8 / 5.0 / 4.8 | AI-based client onboarding tool that enables businesses to manage campaign building, customer data, audience segmentation, and more. Learn more about Quest | |
| 30 | 4.8 | 5 | - | 5.0 / 5.0 / 5.0 / 5.0 | Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps. Learn more about Stames | |
| 31 | 4.8 | 4 | - | 4.8 / 5.0 / 4.3 / 4.7 | Corelation Software makes it easy to spot and initiate customer retaining actions and lower employee turnover. Relations that matter. Learn more about Corelation | |
| 32 | 5 | 3 | - | 5.0 / 4.7 / 4.3 / 4.0 | Enhance customer retention with Yalt’s loyalty programs, cashback, rewards, and personalized communication to drive repeat business. Learn more about Yalt | |
| 33 | 4.7 | 3 | - | 4.3 / 5.0 / 4.3 / 5.0 | An easy-to-implement customer loyalty and engagement solution with powerful data-analytics and campaigning features. Learn more about OptCulture | |
| 34 | 4.3 | 3 | - | 4.3 / 4.5 / 4.3 / 5.0 | Optimove combines the art of marketing with the science of data to autonomously generate actionable insights. Learn more about Optimove | |
| 35 | 3.7 | 3 | - | 4.0 / 3.5 / 4.0 / 3.0 | Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams. Learn more about Catalyst | |
| 36 | 4.5 | 2 | - | 5.0 / 4.5 / 4.5 / 5.0 | Churn Assassin offers 90% of what you need at 10% the cost. Powerful, yet simple customer success and customer health monitoring. Learn more about Churn Assassin | |
| 37 | 3.5 | 2 | - | 4.0 / 2.0 / 4.0 / 4.0 | FLYX is the Europe's Leading Provider of Order Management and Omnichannel Loyalty Systems. Learn more about Flyx | |
| 38 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Intelligent CDP that allows for creating multiple databases and resolving identities with the use of machine learning techniques. Learn more about Amperity | |
| 39 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | No-code retention platform that helps businesses manage cancellation flows, product feedback, customer data and more. Learn more about Raaft | |
| 40 | 5 | 1 | - | 5.0 / 3.0 / 5.0 / 4.0 | Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers. Learn more about Epicor Service CRM | |
| 41 | 3 | 1 | - | 3.0 / 2.0 / 4.0 / 4.0 | Deliver intelligent cross-channel messaging with Cheetah Digital and meet your audience in the moments that matter most. Learn more about Cheetah Digital | |
| 42 | 0 | 0 | - | – / – / – / – | Our UGC solution for brands to capture feedback at any touchpoint in the customer journey and transform VoC into strategic activations. Learn more about Skeepers Feedback Management | |
| 43 | 0 | 0 | - | – / – / – / – | Churn management solution that helps B2B SaaS firms identify at-risk customers & trigger personalized interventions to retain clients. Learn more about Revenue Plumber | |
| 44 | 0 | 0 | - | – / – / – / – | FirstDistro is AI-powered software providing health scores, churn alerts, and insights to help businesses prevent customer loss. Learn more about FirstDistro | |
| 45 | 0 | 0 | - | – / – / – / – | EngagePackage is a Dubai-based all-in-one customer engagement platform that enhances business growth and maximizes business ROI. Learn more about EngagePackage | |
| 46 | 0 | 0 | - | – / – / – / – | Nexie is an AI marketing agent that automates personalized campaigns to boost repeat purchases and revenue from existing customers. Learn more about Nexie | |
| 47 | 0 | 0 | - | – / – / – / – | ProsperStack is a drop-in cancellation flow that's easy to set up and use with the best optimization tools and the smartest support. Learn more about ProsperStack | |
| 48 | 0 | 0 | - | – / – / – / – | Customer retention software that helps businesses recover canceled customers through automated personalized email campaigns. Learn more about Reactivation | |
| 49 | 0 | 0 | - | – / – / – / – | RetentionLab is an autonomous retention engine for DTC brands. It predicts churn, personalizes outreach, and recovers revenue . Learn more about RetentionLab | |
| 50 | 0 | 0 | - | – / – / – / – | Cloud-based solution that helps enhance customer retention for ecommerce businesses through automated marketing solutions and AI. Learn more about Evolvoom |