Zoho Survey

Pros: Easy to create a survey and administrate it fast. It's included in our Zoho membership so we've also set up automations with our CRM part.

Cons: The visual of the survey it not always customisable to our taste and doesn't look 100% good. Although you can use the API to do your own design and call the survey in the backend but this takes more time.

Pros: Easy to use drag&drop, the templates are good, and the price is fair relative to the features and capabilities

Cons: It's not the latest word in UI design, and there could be more features. No time to test it all and get a feel of the software in the 7-day trial period

Pros: Zoho Survey special logic paths and multilingual questionnaires allow me to craft defined surveys, which resonate with my global customers. Conditional questions make the feedback feel-relevant and the sentiment charts allow me to read responses in real-time.

Cons: Occasionally exporting in Excel gave me too generic results that required a manual refresh before being shared.

Pros: I enjoyed creating adaptive surveys with the genius logic flow through Zoho. It allowed me to inquire follow-up questions only when a respondent reached particular answers and my surveys felt natural and like a conversation.

Cons: Saving logic rules got glitched or reset itself so I had to go over every condition to make sure I did not cut under a question that is important.

Pros: The experience with Zoho Survey helped me gather and analyze customer feedback in a better way. The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast.

Cons: When dealing with large datasets, I discovered that the filtering options in the analytics module were somehow limited.

Pros: Whenever I conduct surveys with groups or for my clients, I depend on Zoho Survey for the best results. I do not have to send back multiple emails to get the important feedback I need.

Cons: One disadvantage with using matrix questions was that scoring was limited. It became necessary to find a way to give responses in a grid layout numerical values.

Pros: It was simple to get started with Zoho Survey and connect to CRM and Zoho Analytics. It enables us to collect that feedback post-demo, onboarding, and feature testing all queuable and orderable.

Cons: The design is customisable; you can skin it, but you cannot expect pixel perfect control over the design. Also mobile optimization could be better.

Pros: - Simple to use and clean interface with drag and drop question feature - Easy to create, distribute and analyse the surveys - Ideal for quick surveys and doesn't require any tech expertise - Seamless integration across Zoho ecosystem (CRM, Campaign) and third party apps like Google sheet - Advance feature like scoring, skip logic and multi language support - Real time analytics and dashboard is provided - Cost effective tool

Cons: - Inadequate customer support - Although third party integration is offered, it sometimes create issues - User can feel interface outdated because of its too simple look. Additionally it may look outdated because of its survey design and layout

Pros: Zoho Survey has been essential for creating surveys and understanding customer satisfaction in terms of service and presentation. From the initial creation, it's a simple process in which all the information is clearly defined and has an attractive design for the public. Most customers don't fill out surveys because they find them boring. However, Zoho Survey makes it a simpler and faster process to respond to, and it's easier for us to send them to the entire interested public.

Cons: I don't dislike it at all because Zoho has always proven to be a very comprehensive platform without flaws or poor user tools.

Pros: Zoho Survey has helped me to launch structured surveys for internal assessments as well as for customer feedback. The built in analytics allowed me to filter responses and I could set up scoring based evals without having to learn formulas.

Cons: The thing that did bug me was the real time response syncing took time when surveys are shared cross channel.

Pros: Zoho Survey is user friendly, easy to navigate and allows you to create surveys using 25 question types and 250 multi-lingual survey templates!

Cons: We love that Zoho Survey is catered to everyone on our teams; whether you are a college student, business person or an artist Zoho can work for you!

Pros: I liked that it was already integrated in my CRM tool for easy tracking

Cons: I disliked pretty much everything else - I find Zoho very outdated

Pros: Zoho Survey is cost effective and user friendly, it is simple and easy to navigate.

Cons: Zoho Survey lacks customization options for free users.

Pros: Zoho Survey is very easy to use. Setup is a breeze and the survey system works seamlessly with Zoho's CRM. The product is very affordable, offering multiple pricing options. From the FREE version to the ENTERPRISE version, Zoho's got you covered..

Cons: Zoho Survey integrates very well with the Zoho CRM. If you do not utilize Zoho's CRM, Zoho Survey is fine as a standalone product, but it works much better with the Zoho CRM.

Pros: Helps the human capital management process in companies.

Cons: No cons at the moment, It is very useful for management, helps making better reporting, and document control for remote companies.

Pros: I like that if I want to know more about or interact with my customers then I can create a survey that will ask the questions I want it to ask, or I can use surveys they have already created and I just choose from different templates. I can also create fun little polls to poll my customers about a certain product versus another. I can even create forms, and quizzes for my employees.

Cons: I love Zoho Survey. There was nothing that I didn't like about it.

Pros: Zoho Survey is great because it's easy to implement and use! The UI is impressive and better than I expected. I had only a small amount of experience with this category of software yet I was still able to create surveys for clients on my own. There are 20+ types of questions to choose from in the survey builder. Some of the question types can even be used to power skip logic. I also have the Zoho Survey mobile app where I can review survey responses as soon as they're received. I can set up notifications when a question receives a specific answer as well. I never needed customer service to resolve an issue, however I have emailed them with questions and the response was prompt.

Cons: I wanted to include questions that were something like "Please select what we did well" or "Please select what we could do better" and the client could check the boxes on multiple answers. I put the questions into the editing box and discovered that multiple answer specifications are not supported. I think this is something Zoho Survey could do better.. I would also like to be able to use bold letters in some questions with specifications that clients seem to overlook, however this is not supported either. It was surprising to me that a survey software would overlook such basic features.

Pros: Puedes realizar encuestas muy rápido y fáciles

Cons: No tiene mucha personalización de los formatos

Pros: I like how it's simple to create surveys and Q&A with Zoho Survey. Again, it is simple to track and analyze survey responses using this tool. It has a clean and user-friendly interface.

Cons: I'm yet to find anything that is challenging with Zoho Survey.

Pros: Zoho Survey makes creating and sending surveys incredibly easy. The drag-and-drop interface is intuitive, and the variety of question types and templates helps me gather the exact information I need. I also appreciate how easy it is to analyze the results with clear charts and reports.

Cons: While Zoho Survey offers a lot in its free plan, some advanced features require a paid subscription.

Pros: It is quite easy to set up and with good templates to have your surveys up and running in a few minutes.

Cons: I can't think of any; it generally met my expectation when i used it

Pros: Zoho Survey is intuitive and easy to use, with customizable templates and robust analytics for actionable insights. Its integration with other Zoho apps and third-party tools is a major plus.

Cons: The free version has some limitations on advanced features like branching and reporting.

Pros: I chose Zoho Survey because it is simple, direct, user-friendly and affordable

Cons: Zoho Survey reviews from verified users. Extensive field reports with advantages and disadvantages to features, usability, value, and customer support.

Pros: I like the customer effort survey, it actually helps in determining how much the customer is willing to stick to the business and be a potential buyer of the product

Cons: Data security can be improved and I believe the costing is slightly high in terms of features provided.