All categories
Niches in this category - the functional product types blended into "Service Desk" (36)
Contact Center & Helpdesk Software57IT Service Management (ITSM) Platform33IT/HR Service Desk AI Assistant5IT Asset Management (ITAM) Platform5No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software3Asset & Equipment Tracking Software3IT Operations & AIOps Platform3Workflow Automation & BPM Platform3Remote IT Monitoring & Endpoint Management (RMM)2Time Tracking & Timesheet Software2Field Service Management Software2Customer Service AI Agent & Automation Platform2MSP Professional Services Automation (PSA) Platform2Professional Services Automation (PSA) Software2CRM Software2Work Management & Team Task Collaboration Platform2Shared Inbox & Collaborative Email Platform2Knowledge Base & Wiki Software2All-in-One Team Collaboration Suite1Industry-Specific Vertical Business Software1Government & Citizen Engagement CRM1Security Compliance Automation Platform1Identity & Access Management (IAM/IGA)1Enterprise AI Search & Knowledge Management1Employee Intranet & Digital Workplace Platform1ERP Suite1AR Remote Assistance & Visual Field Support Platform1WhatsApp Business Messaging & Marketing Platform1Conversational Marketing & Chatbot Lead Capture1Ecommerce Returns Management Software1Integrated Workplace Management System (IWMS) / CAFM1Project Portfolio Management (PPM) Platform1Unified Endpoint Management (UEM) & MDM Platform1Configuration Management Database (CMDB) & Service Mapping Platform1Business Management Suite for SMBs1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| connectwise | 18,100 | $19.12 | 60 |
| freshdesk | 14,800 | $27.19 | 51 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| service desk | 5,400 | $28.87 | 37 |
| customer service software | 4,400 | $25.36 | 43 |
| help desk software | 3,600 | $62.32 | 50 |
| it service desk | 3,600 | $20.42 | 36 |
| servicedesk | 3,600 | $28.87 | 51 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| jira ticket | 2,900 | $7.61 | 54 |
| orts | 2,900 | $0.86 | 40 |
| service desk service desk | 2,900 | $28.87 | 35 |
| connect wise | 2,400 | $19.12 | 62 |
| connectwise control | 2,400 | $11.14 | 51 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| connectwise news | 1,900 | $0.00 | 42 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| jira service desk | 1,900 | $13.73 | 58 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| connectwise manage | 1,600 | $34.12 | 37 |
| connectwise screenconnect | 1,600 | $15.67 | 55 |
| connectwise university | 1,600 | $0.00 | 24 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| happy fox | 1,600 | $41.95 | 56 |
| help desk services | 1,600 | $22.40 | 36 |
142 products4 pages scraped of 4145 in category10 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 4.8 | 10 | - | 4.7 / 5.0 / 4.5 / 4.9 | OXARI ITSM is a professional IT Service Management (ITSM) platform that complies with ITIL standards. Learn more about OXARI ServiceDesk | |
| 77 | 4.4 | 10 | - | 4.8 / 4.4 / 4.4 / 4.8 | Empowering service desk teams to deliver outstanding service and manage processes through our powerful service desk software. Learn more about Sunrise ITSM | |
| 78 | 4.3 | 10 | - | 4.6 / 4.3 / 4.1 / 4.5 | Service Desk: Optimize Finances, Manage Projects with Cost Tracker by Tempo. Learn more about Financial Manager for Timesheets | |
| 79 | 4.8 | 9 | - | 4.3 / 4.8 / 4.8 / 4.7 | Rexpondo is a modern Help Desk Ticketing and ITSM software structured on standardized ITIL processes. Learn more about Rexpondo | |
| 80 | 4.8 | 9 | - | 5.0 / 4.9 / 4.8 / 4.9 | Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack Learn more about Rezolve AI | |
| 81 | 4.7 | 9 | - | 4.1 / 4.9 / 4.3 / 4.0 | Your #1 for PowerShell Automation Learn more about ScriptRunner | |
| 82 | 4.4 | 9 | - | 4.4 / 4.6 / 4.3 / 4.3 | Service desk solution that helps organizations provide support and resolve issues. Learn more about OpenText Core Service Management | |
| 83 | 5 | 8 | - | 4.8 / 4.8 / 5.0 / 4.9 | WorkHub Tasks is an AI-driven task management solution for your entire organization. Learn more about WorkHub Tasks | |
| 84 | 4.6 | 8 | - | 4.4 / 5.0 / 4.5 / 4.6 | Ready-to-use service catalog. Users access the service desk via MS Teams, enabling direct service requests without portal switching. Learn more about SmartITSM | |
| 85 | 4.6 | 8 | - | 4.9 / 5.0 / 4.5 / 4.9 | ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be. Learn more about ServiceWise | |
| 86 | 4.4 | 8 | - | 4.3 / 4.3 / 4.0 / 4.4 | Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud. Learn more about HESK | |
| 87 | 4.9 | 7 | - | 5.0 / 4.8 / 4.9 / 5.0 | Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace Learn more about Callbox | |
| 88 | 4.7 | 7 | - | 4.4 / 5.0 / 4.7 / 5.0 | Scaling your IT Service MSP business can be hard. Computicate PSA makes is easy - PSA software simplified Learn more about Computicate PSA | |
| 89 | 4.4 | 7 | - | 4.6 / 4.3 / 4.6 / 4.5 | ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation. Learn more about ServicePRO | |
| 90 | 4.1 | 7 | - | 4.3 / 4.5 / 3.3 / 3.5 | Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available Learn more about IncidentMonitor | |
| 91 | 5 | 6 | - | 5.0 / 5.0 / 5.0 / 5.0 | Siit is the first dedicated internal help desk to deliver great employee service experience Learn more about Siit | |
| 92 | 4.7 | 6 | - | 4.7 / 4.5 / 4.8 / 5.0 | Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. Learn more about ServiceTonic | |
| 93 | 4.5 | 6 | - | 4.3 / 5.0 / 3.7 / 4.8 | CRM/311 cloud-based software solution suite, complete with web-app, mobile-app, internal workflow, knowledgebase, and robust reporting. Learn more about QAlert | |
| 94 | 3.7 | 6 | - | 3.0 / 4.2 / 3.7 / 3.8 | Alemba Service Manager adeptly meets ITIL Service Desk requirements, offering a streamlined approach to IT Service Management (ITSM). Learn more about Alemba Service Manager | |
| 95 | 3.7 | 6 | - | 3.8 / 4.2 / 3.7 / 4.0 | Cloud-based software for remote monitoring and management, all-in-one software for network, classroom, safeguarding & asset management. Learn more about Senso.cloud | |
| 96 | 4.8 | 5 | - | 4.8 / 5.0 / 4.8 / 4.6 | Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more. Learn more about Sabio Virtual | |
| 97 | 4.8 | 5 | - | 4.2 / 4.6 / 4.4 / 4.8 | Neoforce, business done right. We create software that works perfectly out-of-the-box for your company! ITSM, FMIS, CRM, ERP and more! Learn more about Neoforce | |
| 98 | 4.8 | 5 | - | 4.8 / 4.4 / 4.4 / 4.4 | Canais de comunicação centralizados: E-mail, Portal do Cliente, chat, telefonia, Integração API, WhatsApp, Facebook e formulários. Learn more about Movidesk | |
| 99 | 4 | 5 | - | 4.0 / 4.0 / 3.8 / 4.2 | ServiceDesk Plus MSP is an ITIL-ready service desk for managed service providers with features built on ITSM best practices. Learn more about ManageEngine ServiceDesk Plus MSP | |
| 100 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 4.7 | Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product. Learn more about Bonder |
