All categories
Niches in this category - the functional product types blended into "Service Desk" (36)
Contact Center & Helpdesk Software57IT Service Management (ITSM) Platform33IT/HR Service Desk AI Assistant5IT Asset Management (ITAM) Platform5No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software3Asset & Equipment Tracking Software3IT Operations & AIOps Platform3Workflow Automation & BPM Platform3Remote IT Monitoring & Endpoint Management (RMM)2Time Tracking & Timesheet Software2Field Service Management Software2Customer Service AI Agent & Automation Platform2MSP Professional Services Automation (PSA) Platform2Professional Services Automation (PSA) Software2CRM Software2Work Management & Team Task Collaboration Platform2Shared Inbox & Collaborative Email Platform2Knowledge Base & Wiki Software2All-in-One Team Collaboration Suite1Industry-Specific Vertical Business Software1Government & Citizen Engagement CRM1Security Compliance Automation Platform1Identity & Access Management (IAM/IGA)1Enterprise AI Search & Knowledge Management1Employee Intranet & Digital Workplace Platform1ERP Suite1AR Remote Assistance & Visual Field Support Platform1WhatsApp Business Messaging & Marketing Platform1Conversational Marketing & Chatbot Lead Capture1Ecommerce Returns Management Software1Integrated Workplace Management System (IWMS) / CAFM1Project Portfolio Management (PPM) Platform1Unified Endpoint Management (UEM) & MDM Platform1Configuration Management Database (CMDB) & Service Mapping Platform1Business Management Suite for SMBs1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| connectwise | 18,100 | $19.12 | 60 |
| freshdesk | 14,800 | $27.19 | 51 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| service desk | 5,400 | $28.87 | 37 |
| customer service software | 4,400 | $25.36 | 43 |
| help desk software | 3,600 | $62.32 | 50 |
| it service desk | 3,600 | $20.42 | 36 |
| servicedesk | 3,600 | $28.87 | 51 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| jira ticket | 2,900 | $7.61 | 54 |
| orts | 2,900 | $0.86 | 40 |
| service desk service desk | 2,900 | $28.87 | 35 |
| connect wise | 2,400 | $19.12 | 62 |
| connectwise control | 2,400 | $11.14 | 51 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| connectwise news | 1,900 | $0.00 | 42 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| jira service desk | 1,900 | $13.73 | 58 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| connectwise manage | 1,600 | $34.12 | 37 |
| connectwise screenconnect | 1,600 | $15.67 | 55 |
| connectwise university | 1,600 | $0.00 | 24 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| happy fox | 1,600 | $41.95 | 56 |
| help desk services | 1,600 | $22.40 | 36 |
142 products4 pages scraped of 4145 in category10 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.2 | 156 | - | 3.9 / 4.1 / 4.2 / 4.0 | AI-driven Service Desk that streamlines IT workflows, accelerates resolutions and boosts technician efficiency from ticket to close. Learn more about Autotask PSA | |
| 27 | 4.4 | 150 | - | 4.1 / 4.5 / 4.1 / 4.3 | No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks. Learn more about TeamDynamix | |
| 28 | 4.7 | 147 | 83% | 4.7 / 4.6 / 4.6 / 4.5 | Hiver is an AI service desk that is designed for modern teams and does away with the complexity of traditional ITSM tools. Learn more about Hiver | |
| 29 | 4.4 | 111 | - | 4.3 / 4.5 / 4.3 / 4.3 | TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. Learn more about TOPdesk | |
| 30 | 4.6 | 108 | 82% | 4.6 / 4.3 / 4.5 / 4.4 | AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI Learn more about monday service | |
| 31 | 4.8 | 106 | 90% | 4.7 / 4.9 / 4.7 / 4.6 | Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. Learn more about Desk Manager | |
| 32 | 4.4 | 96 | - | 4.2 / 4.3 / 4.4 / 4.5 | Fully-managed service management suite that includes ticketing, workflow automation & notification for service desks and help desks. Learn more about OTRS | |
| 33 | 4 | 77 | - | 4.1 / 4.1 / 3.9 / 3.9 | Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use. Learn more about Track-It! | |
| 34 | 4.4 | 65 | - | 4.4 / 4.2 / 4.3 / 4.3 | Supercharge Your Employee Efficiency with Intelligent and ITIL based Service Desk that comes with pre-built ITIL templates. Learn more about SapphireIMS | |
| 35 | 4.5 | 64 | - | 4.2 / 4.6 / 4.5 / 4.5 | Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator | |
| 36 | 4.8 | 59 | - | 4.8 / 4.9 / 4.7 / 4.9 | ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! Learn more about Device42 | |
| 37 | 4.6 | 56 | - | 4.4 / 4.7 / 4.6 / 4.3 | Deepser is a Service Desk solution developed to optimize support requests, daily activities and organisational processes. Learn more about Deepser | |
| 38 | 4.8 | 53 | - | 4.7 / 4.8 / 4.8 / 4.8 | Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business. Learn more about Re:amaze | |
| 39 | 4 | 51 | - | 3.9 / 4.1 / 4.0 / 4.1 | ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. Learn more about ChangeGear | |
| 40 | 4.6 | 50 | - | 4.5 / 4.5 / 4.5 / 4.5 | Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities. Learn more about Motadata ServiceOps | |
| 41 | 4.5 | 50 | - | 4.6 / 4.8 / 4.2 / 4.7 | Helpdesk software that can be used by companies to provide smooth delivery of customer support and helpdesk solution Learn more about AzureDesk | |
| 42 | 4.7 | 44 | - | 4.6 / 4.7 / 4.7 / 4.6 | HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization. Learn more about HaloITSM | |
| 43 | 4.5 | 41 | - | 4.4 / 4.1 / 4.3 / 4.6 | Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment & ITIL compatible Helpdesk. Learn more about GLPI | |
| 44 | 4.6 | 36 | - | 4.7 / 4.8 / 4.5 / 4.6 | Customer Support & Feedback Software. Available in SaaS & On-Premise. Highly customizable, scalable and flexible. Free 14-day trial. Learn more about UseResponse | |
| 45 | 5 | 31 | - | 4.9 / 4.9 / 4.7 / 4.8 | System aligned with ITIL best practices and created with under on the best usability concepts, providing greater agility and management Learn more about Milldesk | |
| 46 | 4.4 | 31 | - | 4.5 / 4.5 / 4.4 / 4.5 | Anakage unifies ITSM, ITAM, DEX & automation into one AI-powered platform to cut costs, boost productivity & scale IT. Learn more about Anakage | |
| 47 | 5 | 30 | - | 4.9 / 4.9 / 5.0 / 4.9 | Cayzu helps small businesses, non-profits, educational institutions and enterprises deliver best-in-class customer service efficiently. Learn more about Cayzu | |
| 48 | 4.8 | 30 | - | 4.9 / 4.9 / 4.6 / 5.0 | Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations Learn more about HelpSpace | |
| 49 | 4.7 | 30 | - | 4.6 / 4.7 / 4.2 / 4.4 | Make life at work better. A faster, easier way to automate, integrate, and streamline your ITSM workflows without technical gurus. Learn more about Hornbill | |
| 50 | 4.6 | 29 | - | 4.6 / 4.6 / 4.4 / 4.4 | ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration Learn more about ALVAO Service Desk |