folk

Pros: It's relatively easy to use, designed for a small business and helps me keep track of my work. The enriching feature is so helpful! That's been a game changer.

Cons: I'd love to be able to "schedule send" email campaigns and create more customizeable dashboards to fit our group.

Pros: The merging function has to be my favorite component. Not only will it merge the contacts but it lets you select which portions of each contact to use for the final record without smashing it together willy-nilly.

Cons: It wasn't super clear which features were premium and which were in the free tier when I started the trial. But it was also a learning curve, so take that with a grain of salt.

Pros: It's super intuitive, powerful, and robust as well ! I honestly adore the chrome extension allowing you to browse LinkedIn and add directly from here

Cons: I'm not sure, I like pretty much everything. I'd say maybe a shame that chain emails are not accessible at our level.

Pros: Good product for the cost. User friendly out of the box solution that is very simple to get up and running.

Cons: Lack of visibility into number of opens and clicks on email sequences, as well as timestamps. Also, no ability to automate follow-up emails based on email clicks/opens. It's my understanding that this data is already tracked, so why not make available to the user?

Pros: It's user-friendly, makes it simple to stay organized, and isn’t cluttered with unnecessary customizations. For our team, it delivers exactly what we expected from a CRM tool - making partner management more transparent and easier to coordinate across different people.

Cons: At the moment, we're still missing a few very specific features. The good news is that we requested them, and the team is actively working on solutions. That's what we call excellent customer service!

Pros: It feel like home. Coming from being a Notion user it was like you build the CRM I have been trying to hack together for year. The fact that you can pull info from LinkedIn and IG with one click saves so much time and the reminders as so helpful for following up. Everything I need, nothing more, all in one place.

Cons: Pricing. I am Canadian so the dollar really hurts me. As a first time user and fan I'd love to receive a discount for the first year like other software companies have.

Pros: Simplicity and low price point. Import from gmail and Zapier functionality may be handy

Cons: Not able to see list of all contacts easily. Not intuitive enough to suggest groups based on gmail imports. Wish there were suggested groups from LinkedIn like -former colleagues, School connections, etc

Pros: The Chrome extension is the easiest way to import leads into the CRM

Cons: Enrichment is not working, custom senders are not available, we can only connect Gsuite accounts.

Pros: Email distribution, easy list-building, and LinkedIn integration

Cons: The clean UX is great, but it's so clean that it feels like I'm not making the best use of that deep network/relationship data!

Pros: One word: Simplicity. fol is different from other CRMs because it's as simple as a blank page. It’s simple but effective, and it really helps streamline communication, making it much easier to follow up and stay on top of everything.

Cons: Double profiles. When we use folk on Sales Navigator for example, it takes all the leads even though some leads are already in the system.. And we have to check for every lead if it's a duplicate or not manually.

Pros: The personalized customer service is out of this world. They're super responsive and have implemented multiple enhancements I requested. The tool is very intuitive and easy to use. I was able to get up and running super fast and it has definitely helped me organize and stay on top of our leads.

Cons: There are several limitations to the tool but they are open to feedback and I hope over time they're able to address these.

Pros: UI is super nice and very intuative. Slick and not boring.

Cons: that I cant do email sequences on my current plan....

Pros: super easy to use, affordable and accurate! We looked for a few CRM options and folk stood out for us.

Cons: there are a few features we'd love to see but we can be patient (like an App version or the ability to create more view options per group).

Pros: Extension folkX to add contact in one click from Linkedin and G Mail

Cons: When I add a contact from Linkedin,sometimes name of Company is written in block letters (i.e. Tecnimont or TECNIMONT) so that you have to check everytime otherwise contact is going in incorrect group with no one else...

Pros: The ease of use and there really was no learning curve. I had a challenge or two during the data migration phase, but your support team was quick, competent, and were able to solve the problem. I've also have rarely had the opportunity to meet with a team member via video chat to discuss my personal needs.

Cons: Nothing I can think of right now. A DM integration such as Kondo would be a good added feature.

Pros: Easy to set up, get going, and the extension makes a big difference with other tools on the market. Just what I needed.

Cons: Missing some CRM features that I'm sure will be coming soon (opportunities for instance)

Pros: It's close integration with Linkedin. Very easy to build lists.

Cons: Not much. Would want lists to be more customizable

Pros: The opportunity to create custom fields and tags and the BEST thing is the Chrome extension and being able to import leads immediately from SoMe!

Cons: Sometimes it is a bit overwhelming all the functionalities but overall it's a pretty great program where everything is thought out.

Pros: Simplicity over power - ensures our team will actually use it

Cons: I wish dashboards were out of beta and a little more clear. I haven’t set up conversion metrics yet but it did not seem obvious

Pros: It reduces friction for me tracking leads - something I hate doing. The more simplified and user-friendly, the better.

Cons: It currently lacks some tracking capabilities - like automatically tracking when deals move from one status to the next. I know it's in beta, but the dashboard as well could use some more customization.

Pros: Simplicity of set up and how to use it quickly. I also liked been able to get hold of customer service team although feedback isn't always consistent time wise and it would be good to get in a 24hr window.

Cons: Enriching doesn't seem to work very well / can't schedule exact times for reminders / not enough how to videos and the ones you have are too brief. Inconsistent customer feedback response times with no sense of when someone will come back to you.

Pros: Easy to use, many templates, easy to set-up, reactive customer care

Cons: Email enrichment could be better, I had some issues with them, could be expensive when adding more profiles