Smartlook

Pros: Smartlook is really helpful to understand the user interaction with the website. It works perfect almost most of the time.

Cons: The tool does not work will when you have additional JS files in the page. Also, makes the page loading speed slower

Pros: Compared with other Big tools like Hubspot, Smartlook it's much more agile and easy to use. In particular, I really appreciate the real-time chat that allows to improve the conversion rate for those users who are not sure to get registered on your website. great results with little effort

Cons: Not indicated for complex business that needs to go deeper into the users behavior through the funnel analysis

Pros: The basis of Smartlook's conversion rate optimization mechanism is qualitative data. It enables me to gather, record, observe, and analyze visitor behavior on our website.Owners of interactive websites that want to employ qualitative analytics to enhance the performance of their platform can use Smartlook. Numerous third-party applications, including Wordpress, Google Analytics, and Shopify, are integrated by Smartlook. It includes a mobile app, is accessible for free, and offers premium customers access to additional tools and functions, which is really helpful to me.

Cons: I want to have the choice of viewing the recordings in a pop-up window or a panel on the same screen.I don't have the possibility to organize the recordings into folders or tag them.

Pros: Smartlook is great that shows in real-time what's exactly user is doing and also it shows the typing data of user in the forms. It also easy to create funnel and track overall process in smartlook.

Cons: The least things about smartlook is that it doesn't show accurate data of cities.

Pros: Recorded website visitor sessions are very helpful.

Cons: Everything is great there and working fine. No cons

Pros: -Heatmaps. - Bugs tracker. - Funnel optimization

Cons: - The price is higher compared with similar tools

Pros: Smartlook nos ayuda a optimizar la experiencia de usuario usando las diferentes funcionalidades: - Heatmaps - Events records. - Funnels ...etc

Cons: Mejorar los precios. Mejorar las sesiones de grabación video

Pros: When you're trying to get a better understanding of a new feature, recordings come in handy. Using Smartlook's many filtering options, we can quickly locate what we're looking for. It's also critical for future development to keep an eye on how customers go through funnels.

Cons: Some features of Smartlook irritate me, such as the inability to compare A/B test heatmaps and recordings on the same map or video. Having the ability to filter recordings and heatmaps through Google Optimize would be quite beneficial.

Pros: Smartlook help me to increase my website traffic by around 15-20% each month. Why? It is a very good tool to find and view real-time visitors what they are doing on your website and where they are dropping off so that you can fix the point. Also, smart look is very efficient to create a funnel and segregate traffic by the type of device, country,etc

Cons: There is one problem I have faced while using smart look, sometimes i see for real-time visitors it shows a little late like around 5min late.

Pros: We love all the data and funnels but when it comes to looking at what players are doing in the game is something different. We can now watch what players are doing. This is magical! With Smartlook we can now learn what they like how they interact with the game, and we can design the game accordingly.

Cons: I think the monetization of the product is still premature however price is still great for this quality product. I believe if the product encourages companies to use it for every app & game they have, this product can increase it's revenue more than limiting funnel and events. Smartlook is a secret weapon for any mobile game studio, and if this product wants to tap into that market, its monetization needs to be adjusted. I hope our competitors will not discover this product before we take full advantage!

Pros: The features it provides, particularly when beginning off as a free customer. The user interface is straightforward, with automatic recording of critical events that may be used to create a pipeline, a fast advance option, and emphasized portions that can be reviewed, among other features.

Cons: We do not use the Heatmap capability, and therefore feel it may be improved. We use a different service for it.

Pros: Smartlook is very easy to integrate in multiple ways and Easy to use.

Cons: I wish Smartlook bring Micro Survey as a new feature which can be a good mix in order to understand customer pain points.

Pros: Moving on to the pros of this platform, this software is a great solution due to so many things. First of all, the heatmaps within the software are so useful. Moreover, this software is always showing important information like IP addresses and even country data on the user interface so that it gets easier for the users. Also, this platform provides an easy way of recording all of the user sessions which I find very useful and insightful which can help me in the later stages when it would come to explore consumer insight.

Cons: The mobile applications need more improvement in the sense that new updates are required which work well with phones as this can facilitate the overall experience a lot and can take the user experience a few notches higher. Moreover, the dashboard needs to be improved as well so that the user interface feels more convenient and easy too.

Pros: I appreciate the simplicity and ease of working with the tool. It is very easy to teach even a potential client how to use the smarlook in the future and learn from it

Cons: I miss setting a session limit for a given project and events for incorrect input filling.

Pros: It's better than HotJar and I want to support Czech startups instead of foreign startups. :) The UI is much better than in HotJar.

Cons: I am still not sure if the first plan has suitable value for the money. I really appreciate the extended trial period.

Pros: Its so easy to install, works great, shows exactly how someone interacts with an app, and provides easy filters to see what you need.

Cons: Sharing specific recordings isn't as easy as sharing a YouTube link, but I can understand why!

Pros: Simple features. Enhanced software tools.

Cons: Price should be more flexible for small scale users.

Pros: recorded sessions and instantaneous heatmaps

Cons: user interface looks old and can have better UX

Pros: Heatmaps, Detailed click information, and the opportunity to funnel events to track where churn is happening.

Cons: There's a small learning curve to get the information set up and flowing correctly.

Pros: There were fallbacks at some points in our app and somehow we weren't able to find out the reason. After that, we came across smartlook which seemed great for our use case. I implemented it, and our marketing team started looking into the videos thoroughly. Found some important points and resolved them.

Cons: There's nothing to like least about your platform. It helped us in better way.

Pros: User visit tracking and heat maps are extremely easy to use. These features allow me to improve my web-app.

Cons: The product seems to me very complete. No particular flaw.

Pros: Insights. Something what you only guess, now you can really see in real life. Basically optimizing your website is now extremely easy

Cons: 1000 views to put on heatmap. Which is something we cannot reach :/