SurveySparrow

Pros: A good, lightweight option for efficient creation and distribution of surveys. Easy to use and edit.

Cons: It would be useful to have better cross breaks on the data for analysis of responses - some of the design features are a bit basic.

Pros: I love how easy and intuitive it is to work with Survey Sparrow. Creating and sending surveys is not only simple but genuinely enjoyable. One of my favorite features is the offline mode—it allows me to collect data without needing an internet connection, which is a huge plus for fieldwork. Overall, the platform is user-friendly, efficient, and a pleasure to use.

Cons: I wish Survey Sparrow offered an audience purchase option. I'm currently using another vendor to fill this gap, but their platform isn’t nearly as intuitive or user-friendly as Survey Sparrow.

Pros: The UX in Survey Sparrow is great. It's easy to set up surveys and share them and we love the shareable PDF reports. The downloadable excels make it easy to analyze our data too.

Cons: We wish we could download pre-filtered excel reports. The preview option is great but it makes you start from the beginning of the survey - I just want to preview the question I am building not the whole thing.

Pros: Ease of use, fun interactions with employees. Ability to email out surveys and record anonymously or have their names listed.

Cons: I had to add each contact one at a time. Being able to upload a list would be better. and sending a survey to all contacts would be better.

Pros: Il y a Beaucoup d'utilisateur les informations sont faciles et très rapides à collecté.

Cons: D'autre s information ne sont pas complètes

Pros: I like the way you create surveys and get anonymous feedback by collecting conversational data on this software. 360 surveys are more objective, this helps to work effectively with each other and gives a complete picture about strengths and weaknesses. SurveySparrow also allows you to create different links for the same survey each time it is shared so that we can share them on our social networks and easily separate the responses no matter where they come from, be it Linkedin, Twitter, among others.

Cons: SurveySparrow offers excellent integration with other payment platforms such as Stripe, however it does not include Paypal, this integration would be a great help.

Pros: Surveysparrow is good at sending newsletters to it's clients but it has no attractive feature.

Cons: Amazing customer care with no reason because they reach to their customers without genuine reason.

Pros: Robustness and efficiency for extracting actionable insights.

Cons: Exponential for streamlining workflows. User friendly.

Pros: User friendly, interactive with my customer, getting feedback

Cons: More updates to app, more customer’s support

Pros: Integrates with Zendesk to collect customer feedback right from the Zendesk chat widget

Cons: It does not have a good looking dashboard like other solutions used

Pros: Integrates well with live chat tools and ticket tools to offer customer support as same as survey collection

Cons: It is only expensive but as far as functionality is concerned, the tool works fine enough

Pros: Whitelabelling capabilities Flexibility for suitable commercial model, when we began the journey

Cons: SSO integration not always straightforward Invoicing process and flags in tool could be optimized

Pros: The UI is great and easy to use. Platform is intuitively designed and many good features.

Cons: The platform is not very helpful for creating more elaborate and complex surveys such as 1. creating sub sections under sections within a survey 2. having a flexible survey completion % system

Pros: Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.

Cons: I dont have something i disliked. It was easy to export and read the data.

Pros: Great after sales service. Think about the long term.

Cons: Nothing to say. Thanks for the good after sales service

Pros: Very easy to use. It was perfect for me to use this for my Bachelorthesis. The Support ist nice to. From me a 10 of 10! Everytime again!

Cons: Little bit to expensive, maybe discount for students

Pros: Easy to use.

Cons: Reporting, synchronizing, couldn't get my data on google sheet, customer service couldn't solve my issue

Pros: I really liked that it is super user friendly. Not complicated at all.

Cons: I dont know if this is a feature SS has but I dont like they don't have an option to create multiple links for different things, like one link for social media, one link for database, one link for free ads, etc.

Pros: The most interesting part is the default templates. That is very easy to setup and go live with a few simple clicks.

Cons: Small suggestion add a small help bot that give suggestions and give feedback

Pros: 360 survey reports are a great time-saver. Very intuitive and detailed.

Cons: They force you to be on a renewal subscription and you cannot manually cancel it. You will need to reach out for support to clear out renewal invoices, after which your account is blocked until you make a new purchase...

Pros: Ease of use and setup. Ideal for both SME and Enterprises.

Cons: Some of hte old-fashioned features are not available anymore.

Pros: Easy to use, surveys are easy to create and the frontend for surveys is very user friendly. Good level of customisation and an excellent range of question types for quantitative and qualitative measuring. API documentation is good.

Cons: We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.