Chatbot

https://www.capterra.com/chatbot-software/

Niches in this category - the functional product types blended into "Chatbot" (77)

AI Chatbot & Conversational AI Platform227 Customer Service AI Agent & Automation Platform63 Conversational Marketing & Chatbot Lead Capture40 WhatsApp Business Messaging & Marketing Platform38 Contact Center & Helpdesk Software28 AI Agent Builder & Orchestration Platform24 Conversational & Messaging CRM20 AI Voice Agent & Voicebot Platform14 Large Language Model & Foundation Model Platform11 Enterprise AI Search & Knowledge Management11 IT/HR Service Desk AI Assistant9 Customer Communications Orchestration & Omnichannel Inbox9 Ecommerce Personalization & Recommendation Engine7 AI Receptionist & Virtual Phone Answering Service7 Generative AI Writing & Copywriting Assistant7 AI Sales Assistant & Revenue Intelligence5 AI Legal Research & Document Drafting5 Business Intelligence & Augmented Analytics Platform4 Patient Engagement & Communication Platform4 Live Chat & Website Messaging Software3 CRM Software3 Marketing Automation Platform3 AI Personal Productivity Assistant3 AI Research & Academic Assistant3 Customer Engagement & Cross-Channel Messaging Platform3 Cloud AI/ML API & Developer Services3 AI Itinerary & Trip Planning Assistant2 AI Learning & Course Creation Platform2 Lead Capture & Lead Management Software2 Conversation Intelligence & Speech Analytics2 AI Knowledge Worker & Workflow Copilot2 Real Estate CRM2 Customer Data Platform & AI Personalization2 SMS & Mobile Messaging Marketing Platform2 Machine Learning / MLOps Platform2 SEO Content Optimization Platform2 Work Management & Team Task Collaboration Platform1 Construction Project Management Software1 AI Governance & Compliance Platform1 Marketing Reporting & Dashboard Platform1 Affiliate & Performance Marketing Platform1 Ecommerce Platform & Online Store Builder1 Multichannel Listing & Marketplace Management Software1 Queue Management & Virtual Waitlist Software1 Dental & Medical Practice Management Software1 AI Calendar & Time-Blocking Assistant1 Integration Platform as a Service (iPaaS)1 Field Service Management Software1 Voice of Customer & Experience Management Platform1 Digital Experience Analytics & Session Replay Platform1 Contact Center Quality Management & Workforce Optimization1 Co-Browsing & Visual Customer Support Platform1 ERP Suite1 Core HR / HRIS Suite1 Transportation Management System (TMS)1 Tour Operator & DMC Management Platform1 Talent Sourcing & AI Matching Platform1 Intelligent Document Processing (IDP) & OCR1 Customer Feedback & Text Analytics Platform1 Consumer Mental Wellness & Meditation App1 AI Recruiting & Candidate Screening Platform1 AI Transcription & Meeting Assistant1 AI Voice & Text-to-Speech Platform1 AI App Builder & Vibe Coding Platform1 Inventory & Order Management System1 Board & Meeting Document Management Software1 Team Chat & Business Messaging Platform1 Secure Encrypted Messaging & Collaboration Platform1 Residential Property Management Platform1 Media Asset Management (MAM) Platform1 Ad Serving & Ad Management Platform1 AI Symptom Checker & Digital Triage Platform1 Fixed Asset Management & Depreciation Software1 Container & Cargo Load Planning Software1 Project Portfolio Management (PPM) Platform1 Ecommerce Search, Merchandising & Product Discovery1 Contract Lifecycle Management (CLM) Software1

568 products13 pages scraped of 13576 in category8 sponsored7 shortlisted

#	Product	Rating	Reviews	Rec	Ease / Svc / Feat / Value	Description
201	Pega Customer Service	4	2	-	4.5 / 4.0 / 4.0 / 3.0	CRM suite that helps businesses connect with clients across web, phone, emails, chats, and more to enhance customer engagement. Learn more about Pega Customer Service
202	BotsDekho	4	2	-	4.5 / 5.0 / 4.0 / 4.5	We speed up customer resolutions and make user interaction intelligent by developing chatbots to offer personalized self-service. Learn more about BotsDekho
203	Kindly	4	2	-	4.5 / 5.0 / 4.5 / 5.0	Kindly enables brands to build exceptional customer experiences that boost online sales and improve customer satisfaction. Learn more about Kindly
204	Lindy	3.5	2	-	3.0 / 3.5 / 3.5 / 2.5	AI automation tool that helps you build AI agents to handle tasks like email management, meeting scheduling, CRM updates, and more. Learn more about Lindy
205	C-Zentrix	3.5	2	-	4.5 / 4.0 / 5.0 / 3.0	C-Zentrix Chatbot automates customer interactions across digital channels with AI, CRM integration, and smart escalation. Learn more about C-Zentrix
206	Trring Me	3.5	2	-	4.0 / 4.0 / 4.0 / 4.5	Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more. Learn more about Trring Me
207	Zendesk Sunshine	3	2	-	3.0 / 3.0 / 4.0 / 3.0	Zendesk Sunshine is an advanced messaging platform that brings creative, interactive experiences to customers. Learn more about Zendesk Sunshine
208	BotSailor	3	2	-	3.5 / 3.0 / 3.5 / 3.0	A WhatsApp, Messenger, Instagram, and Telegram chatbot builder with no coding required, designed to help businesses generate leads. Learn more about BotSailor
209	Steer Health	5	1	-	5.0 / 0.0 / 4.0 / 0.0	Chatbot- Steer’s AI Chatbot helps you deliver a patient communication experience that's convenient for them and efficient for you. Learn more about Steer Health
210	Meplo	5	1	-	5.0 / 4.0 / 5.0 / 3.0	Rispondi con un messaggio WhatsApp o Sms, automaticamente alle chiamate cui non puoi o non vuoi rispondere. Come? www.meplo.it Learn more about Meplo
211	Nuacem AI	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Nuacem AI is a Conversational AI-powered Cognitive Customer Engagement platform Learn more about Nuacem AI
212	BizLink AI Chatbot	5	1	-	5.0 / 4.0 / 4.0 / 5.0	AI chatbot that provides automated answers in English and Japanese based on FAQ spreadsheet input. Learn more about BizLink AI Chatbot
213	SeoRitmo	5	1	-	4.0 / 5.0 / 5.0 / 5.0	SeoRitmo is an AI-powered SEO software to boost online visibility, and lead acquisition accessible at seoritmo.com Learn more about SeoRitmo
214	Zigpoll	5	1	-	5.0 / 3.0 / 5.0 / 5.0	Embeddable polling widget that lets users easily collect feedback, emails, and sentiment from their visitors on a unified platform. Learn more about Zigpoll
215	Ultramsg	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Communicate smartly with your customers using Ultramsg WhatsApp API. Learn more about Ultramsg
216	Engaige	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Empower your support team with 24/7 Generative AI assistance on all channels. Better than humans. Learn more about Engaige
217	Zoom Virtual Agent	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning Learn more about Zoom Virtual Agent
218	Support Oasis	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Support Oasis is helpdesk software that provides AI-powered agents and a copilot to deliver faster responses and reduce support costs. Learn more about Support Oasis
219	EliseAI	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Cloud-based chatbot tool that responds to customer queries, collects feedback, automates payment collections, and more. Learn more about EliseAI
220	GetGabs	5	1	-	5.0 / 5.0 / 5.0 / 5.0	AI-powered platform for WhatsApp and Instagram marketing that sends bulk messages to optimize sales, engage customers, and grow brand. Learn more about GetGabs
221	Citadel Team	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Citadel Team is an instant and trustworthy communication service, developped, hosted and operated by the french Group, Thales. Learn more about Citadel Team
222	ChatPion	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Xerone IT offers software & cloud services like chat, chatbots, analytics, heat mapping & AI writing help. Learn more about ChatPion
223	AutoResponder	5	1	-	5.0 / 5.0 / 5.0 / 5.0	AutoResponder is a cloud-based solution that helps businesses send automatic chat replies from messengers and social media platforms. Learn more about AutoResponder
224	Talkees	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Talkees is an AI chatbot software that automates customer support by managing conversations across multiple communication channels. Learn more about Talkees
225	Domino CRM	5	1	-	5.0 / 4.0 / 5.0 / 5.0	Domino CRM is chatbot builder enabling businesses to automate customer communications without code. Learn more about Domino CRM