All categories
Niches in this category - the functional product types blended into "ITSM" (46)
IT Service Management (ITSM) Platform60Contact Center & Helpdesk Software58IT Operations & AIOps Platform12IT Asset Management (ITAM) Platform10Asset & Equipment Tracking Software7Remote IT Monitoring & Endpoint Management (RMM)7Remote Desktop & Screen-Sharing Support Tool6IT/HR Service Desk AI Assistant6On-Call & Incident Response Scheduling Platform5Professional Services Automation (PSA) Software4Customer Service AI Agent & Automation Platform4Workflow Automation & BPM Platform4CMMS & Maintenance Scheduling Software4Work Management & Team Task Collaboration Platform4Network Monitoring & Management Software3IT Asset Discovery & Network Inventory Tool3Identity & Access Management (IAM/IGA)3Field Service Management Software3Cybersecurity Posture & Vulnerability Management3Unified Endpoint Management (UEM) & MDM Platform3Time Tracking & Timesheet Software2Integrated GRC Platform2MSP Professional Services Automation (PSA) Platform2Configuration Management Database (CMDB) & Service Mapping Platform2AI Agent Builder & Orchestration Platform2Shared Inbox & Collaborative Email Platform1Mass Notification & Critical Event Management Platform1Client Portal & Document Collection Platform1Enterprise Architecture & Portfolio Management Platform1Business Process Modeling & BPMN Design Tool1Issue Tracker & ITSM Sync Connector1Integrated Workplace Management System (IWMS) / CAFM1Equipment Rental & Dealer Management ERP1Live Chat & Website Messaging Software1Inventory & Order Management System1Business Intelligence & Augmented Analytics Platform1Agile & Software Development Collaboration Tool1ETL, Data Integration & Pipeline Platform1Data Center Infrastructure Management (DCIM) Platform1Security Compliance Automation Platform1Cloud Cost Management & FinOps Platform1No-Code / Low-Code Application Platform1Software Asset Management (SAM) & License Optimization Platform1Network Configuration & Change Management Software1Project Portfolio Management (PPM) Platform1Knowledge Base & Wiki Software1
220 products6 pages scraped of 6227 in category12 sponsored14 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 126 | 4.8 | 9 | - | 5.0 / 4.9 / 4.8 / 4.9 | Rezolve.AI is an Agentic AI platform for employee support and ITSM inside Teams and Slack Learn more about Rezolve AI | |
| 127 | 4.6 | 9 | - | 4.6 / 4.9 / 4.4 / 4.9 | IT Care Center—ITCC is a simplified, intuitive IT Service Management platform that is fully scalable and ITIL-ready. Learn more about IT Care Center | |
| 128 | 4.4 | 9 | - | 4.4 / 4.6 / 4.3 / 4.3 | Service desk solution that helps organizations provide support and resolve issues. Learn more about OpenText Core Service Management | |
| 129 | 3.7 | 9 | - | 3.7 / 3.4 / 3.7 / 3.5 | ITSM application that handles incident, problem, change, service asset & configuration,release, identity & access management processes. Learn more about OMNITRACKER | |
| 130 | 5 | 8 | - | 4.8 / 4.8 / 5.0 / 4.9 | WorkHub Tasks is an AI-driven task management solution for your entire organization. Learn more about WorkHub Tasks | |
| 131 | 4.6 | 8 | - | 4.4 / 5.0 / 4.5 / 4.6 | SmartITSM is the all-in-one tool for IT teams, combining ticketing, asset management, seamless services, monitoring, and a CMDB. Learn more about SmartITSM | |
| 132 | 4.6 | 8 | - | 4.9 / 5.0 / 4.5 / 4.9 | ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be. Learn more about ServiceWise | |
| 133 | 4.3 | 8 | - | 3.9 / 4.0 / 3.9 / 4.0 | Tesseron ist ITSM für den Mittelstand – für transparente IT-Prozesse und spürbare Entlastung im Alltag. Learn more about Tesseron | |
| 134 | 3.9 | 8 | - | 3.8 / 3.9 / 4.4 / 3.8 | Out of the box ITSM solution that automatically predicts incidents and rapidly resolves them before they adversely affect the business. Learn more about MSM | |
| 135 | 4.4 | 7 | - | 4.6 / 4.3 / 4.6 / 4.5 | ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation. Learn more about ServicePRO | |
| 136 | 4.1 | 7 | - | 4.3 / 4.5 / 3.3 / 3.5 | Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available Learn more about IncidentMonitor | |
| 137 | 5 | 6 | - | 5.0 / 5.0 / 5.0 / 5.0 | Siit is the first dedicated internal help desk to deliver great employee service experience Learn more about Siit | |
| 138 | 4.8 | 6 | - | 4.8 / 5.0 / 4.7 / 4.8 | The orchestration platform for Planned Change, Disaster Recovery and Service Recovery enabling you to meet your Operational Resilience. Learn more about ICEFLO | |
| 139 | 4.7 | 6 | - | 4.7 / 4.5 / 4.8 / 5.0 | Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. Learn more about ServiceTonic | |
| 140 | 3.7 | 6 | - | 3.0 / 4.2 / 3.7 / 3.8 | ASM’s support for ITSM is transformative, offering a cloud-based platform that centralizes and automates IT operations. Learn more about Alemba Service Manager | |
| 141 | 4.8 | 5 | - | 4.2 / 4.6 / 4.4 / 4.8 | Neoforce, business done right. We create software that works perfectly out-of-the-box for your company! ITSM, FMIS, CRM, ERP and more! Learn more about Neoforce | |
| 142 | 4.6 | 5 | - | 4.2 / 5.0 / 4.4 / 4.8 | Flexible Service Desk solution that allows for effective incident, problem, change, SLA management from an intuitive interface. Learn more about House-on-the-Hill ITSM | |
| 143 | 4.2 | 5 | - | 4.0 / 4.0 / 4.4 / 4.5 | Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible. Learn more about Octopus | |
| 144 | 4 | 5 | - | 4.0 / 4.0 / 3.8 / 4.2 | ServiceDesk Plus MSP is an ITIL-ready service desk for managed service providers with features built on ITSM best practices. Learn more about ManageEngine ServiceDesk Plus MSP | |
| 145 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 4.7 | Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees at the product. Learn more about Bonder | |
| 146 | 5 | 4 | - | 4.5 / 4.3 / 4.5 / 4.7 | Optimize IT Operations with insight from application-centric hybrid network observability. Learn more about IBM SevOne Network Performance Management | |
| 147 | 5 | 4 | - | 5.0 / 5.0 / 4.8 / 5.0 | Uniqkey is Europe’s trusted password and access management platform - purpose-built for companies that demand security, simplicity, an Learn more about Uniqkey | |
| 148 | 4.8 | 4 | - | 5.0 / 4.5 / 4.5 / 4.3 | Youzer is a powerfull online software that helps companies to manage the IT accounts and assets of their employees. Learn more about YOUZER | |
| 149 | 4.8 | 4 | - | 4.0 / 3.7 / 4.8 / 4.7 | Next Generation IT Automation & Orchestration Platform - A force multiplier for IT and security operations Learn more about Ayehu eyeShare | |
| 150 | 4.5 | 4 | - | 4.5 / 4.8 / 4.8 / 4.3 | Streamline your IT services with centralized ticketing, SLAs, service catalog, asset links, and expert support—SaaS or license-based. Learn more about SimplyDesk |