All categories
Niches in this category - the functional product types blended into "ITSM" (46)
IT Service Management (ITSM) Platform60Contact Center & Helpdesk Software58IT Operations & AIOps Platform12IT Asset Management (ITAM) Platform10Asset & Equipment Tracking Software7Remote IT Monitoring & Endpoint Management (RMM)7Remote Desktop & Screen-Sharing Support Tool6IT/HR Service Desk AI Assistant6On-Call & Incident Response Scheduling Platform5Professional Services Automation (PSA) Software4Customer Service AI Agent & Automation Platform4Workflow Automation & BPM Platform4CMMS & Maintenance Scheduling Software4Work Management & Team Task Collaboration Platform4Network Monitoring & Management Software3IT Asset Discovery & Network Inventory Tool3Identity & Access Management (IAM/IGA)3Field Service Management Software3Cybersecurity Posture & Vulnerability Management3Unified Endpoint Management (UEM) & MDM Platform3Time Tracking & Timesheet Software2Integrated GRC Platform2MSP Professional Services Automation (PSA) Platform2Configuration Management Database (CMDB) & Service Mapping Platform2AI Agent Builder & Orchestration Platform2Shared Inbox & Collaborative Email Platform1Mass Notification & Critical Event Management Platform1Client Portal & Document Collection Platform1Enterprise Architecture & Portfolio Management Platform1Business Process Modeling & BPMN Design Tool1Issue Tracker & ITSM Sync Connector1Integrated Workplace Management System (IWMS) / CAFM1Equipment Rental & Dealer Management ERP1Live Chat & Website Messaging Software1Inventory & Order Management System1Business Intelligence & Augmented Analytics Platform1Agile & Software Development Collaboration Tool1ETL, Data Integration & Pipeline Platform1Data Center Infrastructure Management (DCIM) Platform1Security Compliance Automation Platform1Cloud Cost Management & FinOps Platform1No-Code / Low-Code Application Platform1Software Asset Management (SAM) & License Optimization Platform1Network Configuration & Change Management Software1Project Portfolio Management (PPM) Platform1Knowledge Base & Wiki Software1
220 products6 pages scraped of 6227 in category12 sponsored14 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 51 | 4.6 | 92 | - | 4.5 / 4.6 / 4.4 / 4.5 | A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Learn more about HappyFox Help Desk | |
| 52 | 4.5 | 84 | - | 4.5 / 4.3 / 4.6 / 4.5 | ADManager Plus is an IGA solution for managing Active Directory, Microsoft 365, Exchange, and Google Workspace environments. Learn more about ManageEngine ADManager Plus | |
| 53 | 4.2 | 83 | - | 3.7 / 3.8 / 4.2 / 3.7 | Maximo IT helps power up performance with integrated IT service management and IT asset management software. Learn more about IBM Maximo Application Suite | |
| 54 | 4 | 77 | - | 4.1 / 4.1 / 3.9 / 3.9 | Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use. Learn more about Track-It! | |
| 55 | 4.5 | 75 | - | 4.4 / 4.2 / 4.5 / 4.5 | Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software. Learn more about Lansweeper | |
| 56 | 4.3 | 75 | - | 4.3 / 4.1 / 4.3 / 4.7 | An open source customer support system that organizes, manages and archives incoming support requests. Learn more about osTicket | |
| 57 | 4.4 | 65 | - | 4.4 / 4.2 / 4.3 / 4.3 | Supercharge Your Employee Experience with Intelligent and ITIL based Service Desk that comes with pre-built ITIL templates. Learn more about SapphireIMS | |
| 58 | 4.5 | 64 | - | 4.2 / 4.6 / 4.5 / 4.5 | Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you. Learn more about Alloy Navigator | |
| 59 | 4.5 | 60 | - | 4.3 / 4.6 / 4.4 / 4.4 | Panopta offers a full-service monitoring solution that covers all your devices and doesnt compromise on security. Learn more about Panopta | |
| 60 | 4.8 | 59 | - | 4.8 / 4.9 / 4.7 / 4.9 | ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! Learn more about Device42 | |
| 61 | 4.6 | 56 | - | 4.4 / 4.7 / 4.6 / 4.3 | Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance. Learn more about Deepser | |
| 62 | 4.8 | 52 | - | 4.7 / 4.8 / 4.8 / 4.5 | Spanish-language ITAM&ITSM tool that helps organizations save costs and secure their IT infrastructure. Learn more about Proactivanet | |
| 63 | 4 | 51 | - | 3.9 / 4.1 / 4.0 / 4.1 | ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. Learn more about ChangeGear | |
| 64 | 4.6 | 50 | - | 4.5 / 4.5 / 4.5 / 4.5 | Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities. Learn more about Motadata ServiceOps | |
| 65 | 4.7 | 44 | - | 4.6 / 4.7 / 4.7 / 4.6 | HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization. Learn more about HaloITSM | |
| 66 | 4.5 | 42 | - | 4.3 / 4.4 / 4.6 / 4.1 | ServiceNow IT Service Management is a modern, cloud-based, silo-busting solution with improved productivity, cost and resilience. Learn more about ServiceNow IT Service Management | |
| 67 | 4.5 | 41 | - | 4.4 / 4.1 / 4.3 / 4.6 | Web-based Open Source ITSM and Service Desk Software. It provides automatic inventory, software deployment & ITIL compatible Helpdesk. Learn more about GLPI | |
| 68 | 4.6 | 40 | - | 4.7 / 4.8 / 4.5 / 4.8 | Incident management system that ensures rock-solid-reliability. Never miss critical alerts from monitoring tools and teams. Learn more about OnPage Incident Management System | |
| 69 | 4.8 | 39 | - | 4.8 / 4.9 / 4.7 / 4.8 | Wavity Help & Service Desk is a ticketing solution that can streamline collaboration and improve resolution times. Learn more about Wavity Help & Service Desk | |
| 70 | 4.8 | 38 | - | 4.3 / 4.8 / 4.7 / 4.5 | HaloPSA is a professional services automation software that modernizes and transforms the delivery of managed IT services. Learn more about HaloPSA | |
| 71 | 4.8 | 38 | - | 4.5 / 4.6 / 4.7 / 4.6 | Cloud-based tool that helps streamline contract lifecycle management via obligation tracking, pre-made templates, workflows, and more. Learn more about Agiloft | |
| 72 | 4.6 | 38 | - | 4.3 / 4.7 / 4.5 / 4.5 | Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise. Learn more about Deskpro | |
| 73 | 4.7 | 35 | - | 4.2 / 4.8 / 4.8 / 4.5 | EcholoN as IT Service Software covers all disciplines of ITIL-compliant IT service management. Customizable and expandable. Learn more about EcholoN | |
| 74 | 4.3 | 34 | - | 4.4 / 4.6 / 4.2 / 4.2 | End users can submit requests for service, search for solutions, and view the status of their open incidents. Learn more about iSupport | |
| 75 | 3.5 | 34 | - | 3.4 / 3.6 / 3.5 / 3.4 | IT service management for mid-size organizations Learn more about FootPrints |