Social CRM Tools

https://www.capterra.com/social-crm-tools-software/

Niches in this category - the functional product types blended into "Social CRM Tools" (26)

CRM Software28 Conversational & Messaging CRM12 Social Media Management & AI Content Platform9 Contact Center & Helpdesk Software6 Marketing Automation Platform4 WhatsApp Business Messaging & Marketing Platform3 LinkedIn Outreach & Social Selling Automation3 Customer Engagement & Cross-Channel Messaging Platform2 Customer Communications Orchestration & Omnichannel Inbox2 Business Management Suite for SMBs2 Direct Mail Automation Platform1 Conversational Marketing & Chatbot Lead Capture1 Reputation & Review Marketing Platform1 Live Chat & Website Messaging Software1 Staffing Agency Software1 Email Client-Integrated CRM1 Investment & Deal Management CRM1 Digital Business Card & Networking Platform1 AI Chatbot & Conversational AI Platform1 Customer Service AI Agent & Automation Platform1 Customer Data Platform & AI Personalization1 Client Portal & Document Collection Platform1 Employee Intranet & Digital Workplace Platform1 WhatsApp / Messaging Channel CRM Integration1 Applicant Tracking System1 Mortgage & Loan Origination CRM1

78 products3 pages scraped of 378 in category1 sponsored11 shortlisted

#	Product	Rating	Reviews	Rec	Ease / Svc / Feat / Value	Description
51	easiware	4.6	12	-	4.8 / 4.5 / 4.4 / 4.5	easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator. Learn more about easiware
52	Saleoid	4.6	10	-	4.7 / 4.8 / 4.9 / 4.8	Saleoid is the Best CRM Software: a true all-in-one for leads, sales, marketing & billing -- > Starting at just $5/month. Learn more about Saleoid
53	Khoros Care	4.8	8	-	4.5 / 4.7 / 4.6 / 4.5	Khoros care enables you to manage social campaigns and responses with precision and efficiency. Learn more about Khoros Care
54	Leadsales CRM	3.9	8	-	4.4 / 3.8 / 4.1 / 4.1	Leadsales is a CRM software for managing social media messaging and sales funnels. Learn more about Leadsales CRM
55	Neocamino	3.3	7	-	3.3 / 3.3 / 3.3 / 3.3	Neocamino est une solution marketing & ventes pour aider les TPE / PME à se développer durablement grâce au digital. Learn more about Neocamino
56	Umnico	4.7	6	-	4.5 / 4.3 / 4.2 / 4.4	Omnichannel communication platform and all-in-one messaging software to raise sales & boost customer support effectivity. Learn more about Umnico
57	F-RevoCRM	4.3	6	-	4.3 / 4.8 / 4.0 / 4.3	CRM tool that enables Japanese professionals to manage customer-related information from a single dashboard available on the cloud. Learn more about F-RevoCRM
58	Zurmo	3.8	6	-	3.6 / 0.0 / 3.6 / 5.0	Open-source CRM that manages contacts & activity, allows sales pipeline tracking, sales force automation, supports mobile devices. Learn more about Zurmo
59	Stames	4.8	5	-	5.0 / 5.0 / 5.0 / 5.0	Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps. Learn more about Stames
60	yawave	5	4	-	4.5 / 5.0 / 4.3 / 4.8	yawave is a cloud-based user interaction suite that connects content and users. Learn more about yawave
61	TierPeak	5	4	-	4.3 / 5.0 / 5.0 / 5.0	TierPeak is a cloud-based software that automates marketing, manages customer relationships, and streamlines operations for businesses. Learn more about TierPeak
62	Gallabox	4.5	4	-	5.0 / 4.3 / 4.5 / 4.0	Gallabox is a collaborative communication tool, helping convert customer conversations into actions through WhatsApp Business APIs Learn more about Gallabox
63	Wrench.ai	5	2	-	5.0 / 5.0 / 5.0 / 5.0	Wrench.AI distills complex data into painless human insights for organizations that want to truly understand their audience. Learn more about Wrench.ai
64	Ovonts	5	2	-	5.0 / 5.0 / 5.0 / 5.0	With Ovonts you can understand your audience,drive conversions,increase engagement,enhance retention through intelligent social media Learn more about Ovonts
65	CRMNEXT	4.5	2	-	4.5 / 4.5 / 4.0 / 4.5	CRMNEXT is a global CRM solution provider, a specialist in optimizing customer relationships. Learn more about CRMNEXT
66	Hibot	4.5	2	-	4.5 / 5.0 / 4.0 / 4.0	All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents. Learn more about Hibot
67	Adxstudio Portals	4	2	-	3.5 / 3.5 / 5.0 / 4.0	Web-based software, compatible with CRM 2015 & CRM Online, offering personalized portals, dynamic web templates, and CRM form. Learn more about Adxstudio Portals
68	Wazzup	3	2	-	3.0 / 3.0 / 3.0 / 3.5	Integrates WhatsApp & Instagram with CRMs which helps to improve communications with the clients. Learn more about Wazzup
69	SocialCRM	2.5	2	-	4.0 / 3.0 / 2.5 / 1.0	Helps auto shops automate their marketing efforts through reputation management, social media marketing, and customer engagement. Learn more about SocialCRM
70	Lodgestory	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Cloud-based and AI-enabled omnichannel customer relationship management system that streamlines customer interactions with automation. Learn more about Lodgestory
71	AutoServe Hub	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Cloud-based customer communication management tool that helps businesses handle reviews and facilitate collaboration with clients. Learn more about AutoServe Hub
72	Experia	5	1	-	5.0 / 5.0 / 5.0 / 5.0	Experia is a cloud customer engagement application through digital and social networks. Learn more about Experia
73	KaraboAI	5	1	-	5.0 / 5.0 / 5.0 / 0.0	KaraboAI provides customizable GPT-powered AI chatbots that enhance business efficiency, operations and customer engagement. Learn more about KaraboAI
74	Haber Chat	0	0	-	– / – / – / –	Haber Chat is a WhatsApp productivity tool for teams to automate workflows, manage contacts, and integrate with APIs. Learn more about Haber Chat
75	QuickDM	0	0	-	– / – / – / –	Social CRM tool that helps businesses automate Instagram DMs, comments, and story mentions to drive conversions effectively. Learn more about QuickDM