Social CRM Tools

https://www.capterra.com/social-crm-tools-software/

Niches in this category - the functional product types blended into "Social CRM Tools" (26)

CRM Software28 Conversational & Messaging CRM12 Social Media Management & AI Content Platform9 Contact Center & Helpdesk Software6 Marketing Automation Platform4 WhatsApp Business Messaging & Marketing Platform3 LinkedIn Outreach & Social Selling Automation3 Customer Engagement & Cross-Channel Messaging Platform2 Customer Communications Orchestration & Omnichannel Inbox2 Business Management Suite for SMBs2 Direct Mail Automation Platform1 Conversational Marketing & Chatbot Lead Capture1 Reputation & Review Marketing Platform1 Live Chat & Website Messaging Software1 Staffing Agency Software1 Email Client-Integrated CRM1 Investment & Deal Management CRM1 Digital Business Card & Networking Platform1 AI Chatbot & Conversational AI Platform1 Customer Service AI Agent & Automation Platform1 Customer Data Platform & AI Personalization1 Client Portal & Document Collection Platform1 Employee Intranet & Digital Workplace Platform1 WhatsApp / Messaging Channel CRM Integration1 Applicant Tracking System1 Mortgage & Loan Origination CRM1

78 products3 pages scraped of 378 in category1 sponsored11 shortlisted

#	Product	Rating	Reviews	Rec	Ease / Svc / Feat / Value	Description
26	Sendible Shortlist	4.6	137	83%	4.5 / 4.5 / 4.4 / 4.5	Social media management tool with brand monitoring, content sharing, multiple networks support, social media analysis & tracking. Learn more about Sendible
27	Highrise	4.5	130	-	4.5 / 4.4 / 4.2 / 4.5	Simple cloud based CRM to keep track of the leads, conversations, follow ups, and tasks that are the lifelines of your business. Learn more about Highrise
28	CoPilot AI	4.5	119	84%	4.5 / 4.8 / 4.4 / 4.4	An AI-powered sales enablement tool that find quality LinkedIn leads, engage them with smart messaging, and drive more booked meetings. Learn more about CoPilot AI
29	Oktopost	4.5	110	-	4.5 / 4.6 / 4.2 / 4.4	Oktopost is a B2B social engagement suite that supports modern data-driven organizations. Learn more about Oktopost
30	Breakcold	4.8	92	-	4.8 / 4.9 / 4.7 / 4.9	Breakcold is an AI-Native CRM for SMBs with or without sales teams (e.g., agencies & startups). The CRM works autonomously to eliminate Learn more about Breakcold
31	Sprinklr	4.3	90	-	3.8 / 4.0 / 4.3 / 3.8	Sprinklr’s social CRM tools help enterprises create positive interactions at scale—powered by the industry’s most advanced AI engine. Learn more about Sprinklr
32	SendJim	4.4	81	-	4.2 / 4.6 / 4.4 / 4.2	Customer engagement solution that helps businesses generate business leads and word of mouth referrals to attract clients or audience. Learn more about SendJim
33	Sage CRM	3.6	73	-	3.3 / 3.5 / 3.6 / 3.5	Cloud and on-premise customer relationship management software for sales, marketing and customer service. Learn more about Sage CRM
34	mLabs	4.7	63	-	4.7 / 4.8 / 4.5 / 4.6	mLabs is a smart social media management platform to help business succeed their social networking results. Learn more about mLabs
35	Re:amaze	4.8	53	-	4.7 / 4.8 / 4.8 / 4.8	Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business. Learn more about Re:amaze
36	Jive	4	49	-	3.8 / 4.0 / 4.1 / 3.8	Jive's Interactive Intranet software provides a single platform for corporate communication, employee engagement and collaboration. Learn more about Jive
37	folk	4.5	46	-	4.6 / 4.5 / 4.1 / 4.5	folk is like the sales assistant your team never had. Our CRM is simple, integrated, and proactive. The tool of choice for over 4000+. Learn more about folk
38	Spoki	4.4	45	-	4.3 / 4.4 / 4.3 / 4.3	Spoki is a marketing automation platform that enables companies and entrepreneurs to communicate effectively with customers on WhatsApp Learn more about Spoki
39	Shape	4.7	44	-	4.7 / 4.6 / 4.7 / 4.6	The most flexible CRM ever created! Learn more about Shape
40	Locobuzz	4.3	44	-	4.3 / 4.5 / 4.2 / 4.3	The Unified Customer Experience Management Platform Learn more about Locobuzz
41	NABD System	4.6	38	-	4.5 / 4.9 / 4.5 / 4.6	A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price. Learn more about NABD System
42	SalesSeek	4.4	35	-	4.5 / 4.7 / 4.3 / 4.5	Visual Sales CRM system and powerful Customer Data management platform for teams. Visual marketing automation & built-in integrations. Learn more about SalesSeek
43	Relenta	4.9	33	-	4.8 / 4.9 / 4.6 / 4.6	Relenta combines the features of web-based email, CRM, online calendar, task manager, and email marketing software. Free 14-day trial. Learn more about Relenta
44	Simla.com	4.7	32	-	4.5 / 4.7 / 4.6 / 4.6	Simla.com is an omnichannel CRM to centralize communication, automate sales, and boost customer engagement in one secure platform Learn more about Simla.com
45	Oracle CRM On Demand	4.4	31	-	3.9 / 4.1 / 4.3 / 4.2	Oracle CRM On Demand is cloud CRM software that helps businesses manage sales, marketing, and service interactions. Learn more about Oracle CRM On Demand
46	RAYNET CRM	4.9	27	-	4.8 / 5.0 / 4.3 / 4.9	Conquer chaos with CRM software. All contacts, deals, your calendar, and your sales pipeline analysis in one place. Learn more about RAYNET CRM
47	Infor CRM	3.7	25	-	3.7 / 3.6 / 3.8 / 3.1	Helps companies optimize customer relationships by integrating marketing, sales, and service. Learn more about Infor CRM
48	charles	4.4	21	-	4.3 / 4.7 / 4.2 / 4.3	WhatsApp marketing platform that enables businesses to to build, scale and drive revenue from a WhatsApp channel. Learn more about charles
49	MadeMarket	4.8	20	-	4.8 / 5.0 / 4.6 / 4.7	A purpose-built tool that lets businesses manage relationships, access contacts, build buyer lists, monitor active deals, and more. Learn more about MadeMarket
50	Simplify360	4.4	15	-	4.2 / 4.6 / 4.1 / 4.3	Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. Learn more about Simplify360