Chili Piper

Pros: Chili Piper makes it very easy to send calendar links to prospects and allows them to book time with me seamlessly. Having a centralized place to manage scheduling is extremely helpful, especially when working with a high volume of meetings. The automated reminders are also useful for reducing no shows and helping both sides stay on track.

Cons: At times the platform can feel a bit finicky, although this may be influenced by how it is configured by the organization. There is limited control at the employee level when it comes to setting up new calendar types or adjusting workflows. In addition, the number of automated reminders can feel excessive, which may lead some prospects to opt out more easily. Having more flexibility and control on the user side would be beneficial.

Pros: Makes scheduling and lead management feel a lot less cumbersome. Sends leads to the right person based on who’s free or which region they’re in

Cons: Can look a little complex at first with setting up rules, settings, aligning your work hours and calendars, but once those steps are figured out and in place things are smooth going forward.

Pros: Chili Piper works well to integrate with my Google Calendar and provides easy-to-use scheduling for my meeting guests.

Cons: I did not have any negative experiences and Chili Piper functioned as expected. There was a slight learning curve in setting up the different types of meetings and preferences, but once all set up, it runs on its own.

Pros: Seamless integration with Salesforce, and Google Calendar. Cuts out manual back-and-forth emails—huge time-saver. Makes booking meetings with the correct pre-set email language fast and efficient.

Cons: I wish it automatically detected time zones for meetings from salesforce or area codes.

Pros: Chili Piper opens the ability to set meetings with individuals whose online calendars where you cannot see availability. This is a huge advantage compared to sending several emails about booking a meeting.

Cons: Sometimes Chili Piper does not give you all the available time for an individual, and does not allow you to select a longer meeting time than what is available.

Pros: Our Salesforce admin really likes their functionaltiy for sales opperations.

Cons: It isn't as easy to use for customizing the experience for the scheduler. reminder emails, group meetings, etc.

Pros: Easy to understand and collaborate and distribute data to other teams within the company.

Cons: It is a unique service that requires additional training to new staff who may not have used the software before.

Pros: Super easy to use and works without issues

Cons: There are no cons about this product, absolutely love it.

Pros: The integration with the needed tech stack to have a meeting

Cons: Time zone choose-ability: maybe they could improve it by letting you choose a time zone for a city

Pros: Amazing to book meetings through and easy to adopt in your business

Cons: It is costly compared to other softwares as the whole team needs to use it

Pros: The ease of use and the fact that it works for our needs.

Cons: Nothing really, everything has been very simple and user-friendly.

Pros: I like that Chili Piper easily syncs with calendar and makes booking easy The software supports online booking and scheduling It comes with lead management features

Cons: No issues with Chili Piper. It has all features we need.

Pros: With Chili Piper, we have best features for lead capture and generation The software makes sales force automation easy and is great for sales enablement Finally, I like the many meeting and scheduling capabilities

Cons: Chili Piper has been amazing and nothing really to hate about Chili Piper

Pros: Chili Piper removes a lot of friction when people are booking a demo because of the integration they have with clearbit and hubspot, which allows us to book demos by asking for less information on the website form (since clearbit does the enrichment). This has been great for our form conversion rate.

Cons: Nothing comes to mind, sometimes the calendar does take longer to load on the page, but that's rare.

Pros: Easy to use and allows prospects direct access to chili pipers users availability

Cons: Integration with zoom is clunky and when an issue comes up, it’s easier to use outlook or google calendar to get a meeting scheduled.

Pros: - First, we have an amazing CSM. He was really hands on in helping us get started. - The system is user-friendly overall

Cons: We've been using the system for less than 6 months so we haven't come across anything yet.

Pros: This tool is so easy to use for both individual users and admins. Chili Piper has simple features and is very user-friendly.

Cons: There is nothing I would change with the tool, the interface is very simple and easy to use.

Pros: I like how you can schedule almost everything on the scheduling page. Thanks to it, we were able to design it to give a lot of space to our brand, but at the same time, some information about how to schedule and what the meeting will entail. Some of the other scheduling tools we evaluated looked very very bland so it was good to go for one that allowed us to make everything look good and professional.

Cons: Nothing much really. The embedded calendars stutter here and there maybe that can be improved

Pros: The integration with Salesforce that helps manage calendars, send reminders, etc.

Cons: Nothing directly...just that is one of several new tools being implemented.

Pros: - Integration with Hubspot and Clearbit -> This allow us to book demos with only the email of the person because using clearbit live enrichment we know the rest of their firmographic info needed for the meeting;- Create rules inside the concierge to build different routers -> This enables us to route people to different AE's according to different rules (F.e, if they are from 50-250 employees, route to the Senior AE)

Cons: - It can be a little pricy when you have a huge team

Pros: Availability and affordability is par 24/7/12/365. Ease of booking and events scheduling. Multi-purposed WYSIWYG software since suits B2B e-commerce services, cloud communication and online meeting facilitation, BIM chatting rooms,files sharing and content creation.

Cons: Since implementation, Chili Piper software has our best since it meets numerous business needs.

Pros: Nothing. Appalling user experience. All it did was facilitate the delivery of an email address where I, the customer, could manually contact the provider to inform him of my correct phone number.

Cons: I could not cancel the appointment I made through CP. I was forced to schedule another one. When I did, the contact information I had updated (contact phone number for the appointment) was NOT UPDATED. NO WAY FOR ME TO BE CONTACTED BY PERSON I WAS HAVING APPOINTMENT WITH.

Pros: Chili Piper allows you to manage multiple queues and round robins based on advanced logic and manage team scheduling and routing in a way that is hard to compete with.

Cons: With that being said, Chili is a complicated platform that requires a lot of effort to learn and master, with a cumbersome UI and un-intuitive UX sometimes, as an admin.