Rating
4.9
63 reviews
Starting price
$29
Flat Rate
Categories
6
Founded
2014
Employees
4
Chaport is a modern live chat solution with chatbots, auto-invitations, knowledge base, integrations with email, Facebook, Viber, and Telegram, offline messaging, employee-to-employee transferring, group chat capabilities, and much more. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Besides, it provides web-, desktop, and mobile apps so that you can chat with customers from any device and location.
Ad spend / mo
$0
0 paid keywords
Paid visits / mo
0
Organic keywords
174
Organic visits / mo
374
SEMrush reports no paid spend for this domain, but Google confirms 2 ad creatives- a paid channel SEMrush's panel misses.
Creatives run
2
as K&K ADVERTISING LTD
Active now
0
last 14 days
Advertising since
Jan 2026
3 mo running
Last seen
27d ago
The shared messaging across AI Chatbot & Conversational AI Platform advertisers - the validated angles to copy. See the niche →
(63 reviews)
Pros: I tried a couple of Live Chat plugs for my web. But finally chose Chaport.
Cons: Im very satisfied with Chaport. Installed by WordPress to my website. Download APP for ISO. It's all easy and free. Just WOW!!
Nick K. · Home Services · Information Technology and Services · July 6, 2024
Brilliant so far, I'd especially recommend it to a solo operator like me. Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html.
Pros: Everything so far has been excellent :) Compared to a couple of other options I looked at, Chaport was far simpler to understand, install and customise. From creating an account, it took less than 10 minutes to be up and running. There can't be many other tools that are as easy to use! I'm also very impressed with the ability to tweak the appearance of the pop up, it fits in with my branding perfectly.
Cons: The only thing I would change, is the notification noise - I'd have it louder and longer.
Rachel B. · Founder · Research · March 27, 2024
| Category | Page | Rank | Placement |
|---|---|---|---|
| Chatbot | 2 | 18 | - |
| Customer Support | 2 | 21 |
Domain confidence 100%
Pros: Very easy to use, it does not have millions of features that you'll never need, very simple, delivers the promise that they make, and most importantly they have applications for all the platforms which makes it faster and easier for our users to use them daily and interact with clients
Cons: For now, no cons, everything seems neat as explained
Harris M. · Sales Manager · Import and Export · March 15, 2024
Pros: We like that is it so simple to set up and add new agents as well as the customer support is always so helpfull and on point with everything we need.
Cons: There is nothing that I could say at this time, maybe the interface would be nice to change from basic, but we are here for functionality
Anja M. · Web developer · Marketing and Advertising · February 6, 2024
A game changer for our business. We now offer chat services to all our customers.
Pros: Ease of use. flexibility, integrates with all the major platforms!
Cons: I don't think there is anything to be honest.
Nick C. · Managing Director · Marketing and Advertising · January 29, 2024
Pros: I liked the chatbot, it was easy to incorporate into my code and besides being free
Cons: Some features are paid, which limits you to small functions!
Pedro S. · Manager · Internet · January 8, 2024
This website's chat feature is by far the best I have come across in years.
Pros: Ease of use and confidence no matter where I the requests will find me.
Cons: I would like a way to appear online most of the day, I always have device with me and think I would be used more by potential clients.
Frank M. · Owner · Music · November 24, 2023
Excellent
Pros: Ease of use and ease of installing, clear billing section
Cons: Nothing comes to mind, if anything, there could be more options/settings on the agent side
Lauri K. · support · Automotive · August 8, 2023
Easy impleand good customer support
Pros: easy to implement, rapid customer support
Cons: Looping previous chat questions or the user can not go back to the previous messages
Sandaru D. · Marketing & Systems Manager · Civil Engineering · June 21, 2023
Great experience, 10/10 would recommend it.
Pros: The support team gave me some special code that loaded the chat after the site fully loaded so it did not slow down the site at all!
Cons: The pre-built automation for busy operators is not that good. You have to build a little automation for this.
Josh M. · Director · Marketing and Advertising · June 7, 2023
Really nice and well assisted from your team.
Pros: Nice support from your end and easy and friendly implementation. That is powerful. Thanks for the trial time by the way.
Cons: May I have not tried this one and is already including in your widget but, how about live videocalls for support for tech or critical services support such like medicine and technology!?
Omar M. · IT Manager and CEO · Information Technology and Services · April 29, 2023
Pros: When a user is logged in into my software and starts a chat, I can send information about the user like name, telephone number and which page it is on. That is very welcome to help the user. Customers are enthousiastic when they can get an answer to a question immediately from within my software.
Cons: The delivery of push messages to my phone seems slow, especially when the message is already delivered to my desktop. Chaport can adjust that for me, but in my short period of using it I am not sure if it is fixed completely. The chatbox can only be minimized when clicking the X button, what is somewhat confusing, because it looks like you are deleting the chat which is not the case.
Michael C. · Owner · Information Technology and Services · March 22, 2023
Pros: in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide . no banned countries or regions !! i used another software once and i lost lots of clients . after investigation the software was not showing on their side because of USA sanctions .so clients move into another service same as my service and i lost them . when i started using Chaport . most of them come back .
Cons: User friendly . no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc
Ghazwan E. · unlock server and software services · Computer Software · November 28, 2022
Now I can capture more clients, with this active chat solution.
Pros: The proactive chat is a nice feature, its really helpful to convert a visitor to client. But other good features are implemented: pre-set messages, possibility to edit a message, follow clients navigatios on site, etc.
Cons: You can't operate well with a free version, its not so functional.
Sergey M. · CEO · E-Learning · July 11, 2022
So far so good. As mentioned above - it's the best software this amount of money can buy, and we hope it will only get better. We won't be changing it any time soon :)
Pros: Chaport is excellent! It provides you with chatbots, live chat, FAQ section and an FAQ bot for a small amount of money which makes it great for our company! We haven't yet implemented live chat on all our pages, but the ones that do work are working flawlessly! Their support is there to help us out with any question in a few minutes! They're simply doing an awesome job and from what I can see, it only gets better!
Cons: Adding a symbol like "#" to open saved replies would be great. Also, adding styling and hyperlinks to chat windows would be an awesome addition!
Aleksandar V. · Head of Customer Happiness · Computer Software · June 22, 2022
Great customer support and chat features
Pros: Live chat was very easy to use and answered my questions efficiently
Cons: No major flaws to note. Very easy to use and great support when needed
Maddie T. · Insurance Broker · Insurance · May 30, 2022
My students have benefited by having access to me for real-time help, and the access is easy since it isn't device or platform specific. I have benefited by the satisfaction of helping my students, and by the fact that I can use numbers to quantify how exactly I've helped students with their learning.
Pros: Students love the fact that they can get a hold of me in various ways, whether in person, by phone, email, and chat. They especially like the chat option because unlike email, it's in real time; and unlike the phone, it doesn't product anxiety. I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up. These days, when customer support from many other organizations has become almost non-existent, Chaport truly stands out as extraordinary.
Cons: I can't think of anything that I don't like about Chaport. I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living.
Billy P. · Professor of English · Education Management · March 1, 2022
Excellent really happy with it. Installed on 2 of my business sites and will recommend on facebook.
Pros: What i like most is that it doenst have too many features, and it just works as it should. Intuitive to setup, not much troubleshooting needed. No issues displaying the chat even with a heavily cached website. It doesnt slow the website down unlike tidio. Which is super important. Clean and professional design without extra elements. Good desktop and mobile app. It's done all the basics well, and thats what i need.
Cons: nothing so far. No issues run into and nothing to change yet.
Armstrong L. · Manager · Health, Wellness and Fitness · February 14, 2022
We are getting instant feedback from clients and useful leads so its great for us
Pros: Its easy to use and allows for instant communication with leads on our website
Cons: Not very easy to navigate in the begining but once you get a hang of it its fine
Robert M. · Operations Director · Leisure, Travel & Tourism · February 12, 2022
My hope was to talk to real live users, sadly they appeared to be robots.
Pros: I like its easiness and power!) When its window toggles down from small icon in the bottom corner my mind becomes joyfull)
Cons: In smartpnone mode it takes all the width and height of the screen.
Anton K. · it-labourant · Information Technology and Services · December 6, 2021
Pros: Leads are everything in my business. I needed a way to get website visitors to leave there name and number so my sales staff could contact them without a bunch of "unnecessary" chats. Therefore, the ability to customize the product with very little computer skills is what I like most about Chaport software. Plus your customer service. Thank you [SENSITIVE CONTENT] for your help.
Cons: I have very little experience with chatbot software, so I really don't know. Maybe some more templates.
William B. · Owner · Consumer Goods · December 4, 2021
Overall experience is positive. I've never had an issue with the software not working. Sometimes tech support can be a little slow to respond, but I've never had to deal with them over a technical issue. I've only ever had general questions. Quality product that delivers a very simple and easy user experience at both the visitor level and the operator level.
Pros: I loved out out of the box this solution was for me! I've been using the free version for a while now and it just works and I don't really have to mess with much configuration to suit my needs. I particularly love how simple the visitor experience can be. I personally don't care for an chats that require a lot of info. I just want direct contact with a human being for a quick question - setting up this approach for my visitors with chaport is easy. From the admin stand-point it's way eaiser to use than most other live chat solutions. Again I'm not a power user or looking for a full CRM or anything like that. I've found that with live chat engines, the more functionality means more headache in setup and use. Chaport seems like they were just built around ease-of-use and solid core functionality.
Cons: The auto-invitation improved engagement and conversion drastically. I wish this feature was free, but the only competitors in this space offering this functionality for free are terrible to use. I guess I can't complain too much about a company trying to make a buck.
Justin G. · Owner · Sports · November 10, 2021
Pros: Easy to use, cool UI & great customer support!
Cons: Chaport solves all my needs for now.
Gökhan A. · Product Manager · Information Technology and Services · September 29, 2021
Pros: I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market
Cons: There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.
Sergey B. · Co-Founder · Design · August 17, 2021
Very good. Support is excellent
Pros: Easy of use. Excellent support 24/7 never seen such a fantastic support
Cons: I would like to transfer in email my client email and phone, in email comes only email
Eva V. · Head of Marketing · Health, Wellness and Fitness · July 29, 2021
| Conversational AI Platform | 2 | 22 | - |
| Live Chat | 3 | 14 | - |
| Knowledge Base | 3 | 16 | - |
| Customer Service | 3 | 35 | - |