Chaport

Pros: We like that is it so simple to set up and add new agents as well as the customer support is always so helpfull and on point with everything we need.

Cons: There is nothing that I could say at this time, maybe the interface would be nice to change from basic, but we are here for functionality

Pros: Ease of use. flexibility, integrates with all the major platforms!

Cons: I don't think there is anything to be honest.

Pros: I liked the chatbot, it was easy to incorporate into my code and besides being free

Cons: Some features are paid, which limits you to small functions!

Pros: Ease of use and confidence no matter where I the requests will find me.

Cons: I would like a way to appear online most of the day, I always have device with me and think I would be used more by potential clients.

Pros: Ease of use and ease of installing, clear billing section

Cons: Nothing comes to mind, if anything, there could be more options/settings on the agent side

Pros: easy to implement, rapid customer support

Cons: Looping previous chat questions or the user can not go back to the previous messages

Pros: The support team gave me some special code that loaded the chat after the site fully loaded so it did not slow down the site at all!

Cons: The pre-built automation for busy operators is not that good. You have to build a little automation for this.

Pros: Nice support from your end and easy and friendly implementation. That is powerful. Thanks for the trial time by the way.

Cons: May I have not tried this one and is already including in your widget but, how about live videocalls for support for tech or critical services support such like medicine and technology!?

Pros: When a user is logged in into my software and starts a chat, I can send information about the user like name, telephone number and which page it is on. That is very welcome to help the user. Customers are enthousiastic when they can get an answer to a question immediately from within my software.

Cons: The delivery of push messages to my phone seems slow, especially when the message is already delivered to my desktop. Chaport can adjust that for me, but in my short period of using it I am not sure if it is fixed completely. The chatbox can only be minimized when clicking the X button, what is somewhat confusing, because it looks like you are deleting the chat which is not the case.

Pros: in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide . no banned countries or regions !! i used another software once and i lost lots of clients . after investigation the software was not showing on their side because of USA sanctions .so clients move into another service same as my service and i lost them . when i started using Chaport . most of them come back .

Cons: User friendly . no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc

Pros: The proactive chat is a nice feature, its really helpful to convert a visitor to client. But other good features are implemented: pre-set messages, possibility to edit a message, follow clients navigatios on site, etc.

Cons: You can't operate well with a free version, its not so functional.

Pros: Chaport is excellent! It provides you with chatbots, live chat, FAQ section and an FAQ bot for a small amount of money which makes it great for our company! We haven't yet implemented live chat on all our pages, but the ones that do work are working flawlessly! Their support is there to help us out with any question in a few minutes! They're simply doing an awesome job and from what I can see, it only gets better!

Cons: Adding a symbol like "#" to open saved replies would be great. Also, adding styling and hyperlinks to chat windows would be an awesome addition!

Pros: Live chat was very easy to use and answered my questions efficiently

Cons: No major flaws to note. Very easy to use and great support when needed

Pros: Students love the fact that they can get a hold of me in various ways, whether in person, by phone, email, and chat. They especially like the chat option because unlike email, it's in real time; and unlike the phone, it doesn't product anxiety. I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up. These days, when customer support from many other organizations has become almost non-existent, Chaport truly stands out as extraordinary.

Cons: I can't think of anything that I don't like about Chaport. I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living.

Pros: What i like most is that it doenst have too many features, and it just works as it should. Intuitive to setup, not much troubleshooting needed. No issues displaying the chat even with a heavily cached website. It doesnt slow the website down unlike tidio. Which is super important. Clean and professional design without extra elements. Good desktop and mobile app. It's done all the basics well, and thats what i need.

Cons: nothing so far. No issues run into and nothing to change yet.

Pros: Its easy to use and allows for instant communication with leads on our website

Cons: Not very easy to navigate in the begining but once you get a hang of it its fine

Pros: I like its easiness and power!) When its window toggles down from small icon in the bottom corner my mind becomes joyfull)

Cons: In smartpnone mode it takes all the width and height of the screen.

Pros: Leads are everything in my business. I needed a way to get website visitors to leave there name and number so my sales staff could contact them without a bunch of "unnecessary" chats. Therefore, the ability to customize the product with very little computer skills is what I like most about Chaport software. Plus your customer service. Thank you [SENSITIVE CONTENT] for your help.

Cons: I have very little experience with chatbot software, so I really don't know. Maybe some more templates.

Pros: I loved out out of the box this solution was for me! I've been using the free version for a while now and it just works and I don't really have to mess with much configuration to suit my needs. I particularly love how simple the visitor experience can be. I personally don't care for an chats that require a lot of info. I just want direct contact with a human being for a quick question - setting up this approach for my visitors with chaport is easy. From the admin stand-point it's way eaiser to use than most other live chat solutions. Again I'm not a power user or looking for a full CRM or anything like that. I've found that with live chat engines, the more functionality means more headache in setup and use. Chaport seems like they were just built around ease-of-use and solid core functionality.

Cons: The auto-invitation improved engagement and conversion drastically. I wish this feature was free, but the only competitors in this space offering this functionality for free are terrible to use. I guess I can't complain too much about a company trying to make a buck.

Pros: Easy to use, cool UI & great customer support!

Cons: Chaport solves all my needs for now.

Pros: I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market

Cons: There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.

Pros: Easy of use. Excellent support 24/7 never seen such a fantastic support

Cons: I would like to transfer in email my client email and phone, in email comes only email