Rating
4.0
1 reviews
Categories
5
Whether you need a helpdesk, a trouble ticketing tool, an ITSM system, or a full-service platform – HEINZELMANN’s modular structure fits your service processes. ✔ ITIL & ISIS12 compliant ✔ Web-based self-service portal ✔ Workflow automation & SLA tracking ✔ Ticketing, helpdesk & knowledge base ✔ Role-based access & logging ✔ Asset, inventory & contract management ✔ Email interface & AD connection ✔ Project module (Scrum-compatible) ✔ Reporting, dashboards & mobile usability ✔ On-Premise or SaaS ✔ Suitable for enterprises, municipalities & public institutions Straightforward. Scalable. Practical.
The shared messaging across IT Service Management (ITSM) Platform advertisers - the validated angles to copy. See the niche →
(1 reviews)
Pros: persönlicher Kontakt umfangreiche Funktionalitäten
Cons: Umsetzung von Sonderentwicklungen orientieren sich an Sprintplanung, dies kommt zu Verzögerungen (Außnahme: Blocker)
Kilicoglu E. · Projektmanagerin · Machinery · July 31, 2024
| Category | Page | Rank | Placement |
|---|---|---|---|
| Issue Tracking | 1 | 10 | Ad |
Domain confidence 95%
| 1 |
| 10 |
Ad |
| IT Service | 4 | 18 | - |
| ITSM | 5 | 17 | - |
| Help Desk | 7 | 40 | - |
