All categories
Niches in this category - the functional product types blended into "Service Desk" (36)
Contact Center & Helpdesk Software57IT Service Management (ITSM) Platform33IT/HR Service Desk AI Assistant5IT Asset Management (ITAM) Platform5No-Code / Low-Code Application Platform4CMMS & Maintenance Scheduling Software3Asset & Equipment Tracking Software3IT Operations & AIOps Platform3Workflow Automation & BPM Platform3Remote IT Monitoring & Endpoint Management (RMM)2Time Tracking & Timesheet Software2Field Service Management Software2Customer Service AI Agent & Automation Platform2MSP Professional Services Automation (PSA) Platform2Professional Services Automation (PSA) Software2CRM Software2Work Management & Team Task Collaboration Platform2Shared Inbox & Collaborative Email Platform2Knowledge Base & Wiki Software2All-in-One Team Collaboration Suite1Industry-Specific Vertical Business Software1Government & Citizen Engagement CRM1Security Compliance Automation Platform1Identity & Access Management (IAM/IGA)1Enterprise AI Search & Knowledge Management1Employee Intranet & Digital Workplace Platform1ERP Suite1AR Remote Assistance & Visual Field Support Platform1WhatsApp Business Messaging & Marketing Platform1Conversational Marketing & Chatbot Lead Capture1Ecommerce Returns Management Software1Integrated Workplace Management System (IWMS) / CAFM1Project Portfolio Management (PPM) Platform1Unified Endpoint Management (UEM) & MDM Platform1Configuration Management Database (CMDB) & Service Mapping Platform1Business Management Suite for SMBs1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| help desk solutions | 1,500,000 | $54.78 | 51 |
| helpdesk | 22,200 | $18.39 | 59 |
| connectwise | 18,100 | $19.12 | 60 |
| freshdesk | 14,800 | $27.19 | 51 |
| help desk | 14,800 | $18.39 | 55 |
| helpdeskme.com | 14,800 | $0.00 | 21 |
| it help desk | 8,100 | $16.87 | 46 |
| solutions help desk | 8,100 | $54.78 | 39 |
| helpdesk solutions | 6,600 | $54.78 | 52 |
| service desk | 5,400 | $28.87 | 37 |
| customer service software | 4,400 | $25.36 | 43 |
| help desk software | 3,600 | $62.32 | 50 |
| it service desk | 3,600 | $20.42 | 36 |
| servicedesk | 3,600 | $28.87 | 51 |
| helpdesk.me/join | 2,900 | $6.35 | 52 |
| it help desk services | 2,900 | $20.42 | 23 |
| jira ticket | 2,900 | $7.61 | 54 |
| orts | 2,900 | $0.86 | 40 |
| service desk service desk | 2,900 | $28.87 | 35 |
| connect wise | 2,400 | $19.12 | 62 |
| connectwise control | 2,400 | $11.14 | 51 |
| customer service ai | 2,400 | $28.07 | 75 |
| customer support software | 2,400 | $27.20 | 50 |
| fresh desk | 2,400 | $27.19 | 48 |
| freshdesk login | 2,400 | $7.77 | 59 |
| help desk technician | 2,400 | $1.28 | 33 |
| helpdesk software | 2,400 | $62.32 | 60 |
| it helpdesk software | 2,400 | $62.32 | 59 |
| connectwise news | 1,900 | $0.00 | 42 |
| help center support tickets | 1,900 | $0.00 | 23 |
| helpdesk system | 1,900 | $62.32 | 41 |
| helpdesk ticketing system | 1,900 | $55.16 | 36 |
| jira service desk | 1,900 | $13.73 | 58 |
| service desk software solutions | 1,900 | $54.78 | 30 |
| connectwise manage | 1,600 | $34.12 | 37 |
| connectwise screenconnect | 1,600 | $15.67 | 55 |
| connectwise university | 1,600 | $0.00 | 24 |
| freshdesk pricing | 1,600 | $21.59 | 27 |
| happy fox | 1,600 | $41.95 | 56 |
| help desk services | 1,600 | $22.40 | 36 |
142 products4 pages scraped of 4145 in category10 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 1 | 4.5 | 769 | - | 4.2 / 4.3 / 4.5 / 4.3 | ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. Learn more about JIRA Service Management | |
| 2 | IBI-aws Ad | 5 | 4 | - | 4.3 / 5.0 / 4.8 / 5.0 | With IBI-aws, you can precisely inform the users concerned in the event of a malfunction or maintenance. Learn more about IBI-aws |
| 3 | 4.4 | 231 | - | 4.3 / 4.2 / 4.4 / 4.3 | Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills. Learn more about ManageEngine ServiceDesk Plus | |
| 4 | 4.5 | 2,212 | - | 4.4 / 4.3 / 4.5 / 4.5 | Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality. Learn more about Zoho Desk | |
| 5 | 4.5 | 704 | 84% | 4.6 / 4.6 / 4.3 / 4.4 | Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform. Learn more about Freshservice | |
| 6 | Atera Ad | 4.5 | 448 | 88% | 4.6 / 4.5 / 4.3 / 4.6 | Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues. Learn more about Atera |
| 7 | NinjaOne Ad | 4.7 | 288 | 91% | 4.7 / 4.7 / 4.5 / 4.6 | NinjaOne simplifies IT for 35,000+ customers with one platform for endpoint management, autonomous patching, backup and remote access. Learn more about NinjaOne |
| 8 | 4.9 | 10 | - | 4.6 / 4.9 / 4.6 / 5.0 | Returns, RMA, Repair and Service Management Software for In-house product service teams - easily configure to your process/data Learn more about RenewityRMA | |
| 9 | EcholoN Ad | 4.7 | 35 | - | 4.2 / 4.8 / 4.8 / 4.5 | Made in Germany: Echolon Service Desk Software. Flexible, easy to implement, expandable, adaptable to your needs. Learn more about EcholoN |
| 10 | 4 | 1 | - | 4.0 / 5.0 / 4.0 / 5.0 | Whether you need a helpdesk, ITSM tool, full-service management – HEINZELMANN adapts flexibly to your organization's service processes. Learn more about HEINZELMANN | |
| 11 | 4.4 | 4,079 | - | 4.3 / 4.3 / 4.4 / 4.2 | Zendesk Support is the IT service desk software built for better customer relationships. Learn more about Zendesk Suite | |
| 12 | 4.5 | 3,420 | 81% | 4.5 / 4.5 / 4.3 / 4.4 | Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Learn more about Freshdesk | |
| 13 | 4.7 | 1,781 | 88% | 4.6 / 4.7 / 4.6 / 4.6 | Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes. Learn more about LiveAgent | |
| 14 | 4.5 | 1,133 | - | 4.4 / 4.3 / 4.4 / 4.0 | Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences. Learn more about Intercom | |
| 15 | 4.2 | 990 | - | 4.0 / 4.0 / 4.3 / 4.2 | Bitrix24 is #1 free service desk (helpdesk) solution used by 15 million companies. Cloud, mobile, open source editions. Learn more about Bitrix24 | |
| 16 | 4.5 | 848 | 82% | 4.4 / 4.5 / 4.3 / 4.4 | Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships. Learn more about TeamSupport | |
| 17 | 4.4 | 584 | - | 4.3 / 4.2 / 4.2 / 4.6 | Download IT help desk software for IT pros & sysadmins around the world in all businesses. Support & mobile apps are also free. Learn more about Spiceworks Cloud Help Desk | |
| 18 | 4.6 | 577 | 85% | 4.6 / 4.6 / 4.4 / 4.5 | A scalable service desk with intentional, right-sized AI to cut resolution times. Easy to use, fully integrated, and sets up in days. Learn more about SolarWinds Service Desk | |
| 19 | 4.5 | 517 | 85% | 4.5 / 4.5 / 4.5 / 4.5 | SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. Learn more about SysAid | |
| 20 | 4.8 | 298 | 94% | 4.8 / 4.7 / 4.7 / 4.7 | Intelligent helpdesk and IT management system. Learn more about Milvus | |
| 21 | 4.3 | 223 | - | 4.3 / 4.3 / 4.1 / 4.1 | Optimize Service Desk. AI-driven time-tracking, reliable data, seamless operations. Effortlessly track support time. Learn more about Tempo Timesheets | |
| 22 | 4.6 | 205 | 84% | 4.4 / 4.7 / 4.4 / 4.6 | Everything your service desk needs to solve tickets quickly and serve users better. Backed by industry-leading, 24/7 technical support Learn more about Issuetrak | |
| 23 | 4.4 | 189 | - | 4.4 / 4.5 / 4.1 / 4.2 | Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. Learn more about HubSpot Service Hub | |
| 24 | 4.3 | 178 | - | 4.2 / 4.4 / 4.2 / 4.3 | Vivantio, built on ITIL4, offers robust asset tracking, automated IT workflows, a centralized knowledge base, and self-service portals. Learn more about Vivantio | |
| 25 | 4.5 | 173 | 87% | 4.1 / 4.8 / 4.5 / 4.2 | ACMP offers modular and scalable solutions for your specific challenges in the IT department. Learn more about ACMP Suite |