Outplay

Pros: Solves the problem of sales cadence and automation. Great value with constant updates

Cons: A bit complicated when implementing triggers. Learning curve can be steep for administrator.

Pros: It has a Zoho integration and the team was very helpful

Cons: When mapping the fields the data type is very limited.

Pros: Outplay helps us to maintain our outreach cadence through email, LinkedIn, text and calls. Sequences are really easy to build. Love how it integrates with Crelate for a consolidated view of our interactions.

Cons: While there are still enhancements they can make, it is a powerful tool for our firm.

Pros: They have the best customer service. We've tried other sales engagement tools but with Outplay, most if not all our needs were met.

Cons: Occasional delay in displaying responses.

Pros: This tool is extremely valuable. But what I like best are the super helpful "how to articles" and the super fast customer support that helps me resolve all issues wicked fast. Another perk is that Outplay let's me pay month-to-month, which is great for my start up where my license numbers are fluctuating regularly. This way I don't pay for un-used licenses.

Cons: The analytics aren't great, but then again you can leverage your CRM analytics to circumvent the issue.

Pros: I like that Outplay's product and engineering team are constantly improving the product.

Cons: The activity and sales reporting features still need more work and optionality for proper analysis.

Pros: Advanced triggers, cadences, customization, etc.

Cons: The documentation is sometimes confusing.

Pros: La capacita e di prospettiva che ha nel far crescere il tuo settore e le tue vendite

Cons: Prezzo un pò troppo alto per chi non si fida molto del prodotto

Pros: Very valuable, has changed my sales process and increased touch points. Looking forward to scaling this up further. Great support

Cons: Some complex language when setting up but customer support is there to help

Pros: Email sequences, automations, tracking features

Cons: It's quite expensive for small non profits

Pros: Getting started was a little tricky but getting started, I realised it's really easy to use.

Cons: Their support team is incredible. Always responsive and willing to help out and that is absolutely great. I hope they are able to keep it up.

Pros: The Outbound calling & Email Campaigns makes it easier to set up a sales process

Cons: Does not have Task pop-ups & Time Zones details are unavailable so to differentiate and dial based on time zone which is a big bummer

Pros: Outplay's flexibility is a definite strength of this SaaS, but number one is definitely customer service.

Cons: I have not now noted the things I would describe as those I dislike about Outplay.

Pros: The thing I like most about the software is their customer support and ease of use for most features. Their support team is really good at answering questions.

Cons: As with all software related services there is a fair learning curve associated with it.

Pros: Its simple and ease of use. Support team is great and quick in replying to the responses

Cons: I didn't find any issues or cons while using the software

Pros: - Simple UI. Pretty straightforward to use. - They have all the features that you would require in a cold outbound software. Great reporting

Cons: - They are still building a lot of new features that would make this a complete software.

Pros: I use the sequencing feature as this helps me to reach out to potential clients with personalised introductions and follow ups.

Cons: It has taken a bit of trial and error to get things right, but the support that I received from the team - especially [sensitive content hidden] has been invaluable and I am now on-track.

Pros: Customer Support and are always here to solve our problems.

Cons: No Negative Filters, but they have alternatives that are the tags.

Pros: Automated lead engagement is fantastic, a little time consuming to set up but once its set up its superb.

Cons: The platform is not configured where you can use specific fields easily to create lists of leads easily you have to export sort and import.

Pros: Outplay helped me and my team set up the entire cadence in one place and also keep an accurate note of all my activities and the number of tasks I am supposed to do every da, Making my outreach quite effective.

Cons: They have a pretty simple user interface but sometimes I find it quite confusing so there is definitely a scope for improvement also on the email tracking feature, make sure it's 100% accurate.

Pros: An inexpensive cadence solution for outreach.

Cons: Had some issues with pulling certain information per prospect.

Pros: The simple and easy process to set up sales campaigns and monitor their performance. Helpful for team management.

Cons: There is no cons as of now. It is a very good tool.

Pros: It is a very well made supportive software Customer support is good as well

Cons: A little better help on the daily view of email schedule