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Complaint Management
https://www.capterra.com/complaint-management-software/Niches in this category - the functional product types blended into "Complaint Management" (43)
Contact Center & Helpdesk Software34Quality Management System (QMS) Software20CRM Software7EHS Management Software6Whistleblowing & Case Management Software5Voice of Customer & Experience Management Platform5Employee Relations & Case Management Software4Government & Citizen Engagement CRM4Integrated GRC Platform3Work Management & Team Task Collaboration Platform3Customer Service AI Agent & Automation Platform3Financial Services Regulatory Compliance Software2Workflow Automation & BPM Platform2Shared Inbox & Collaborative Email Platform2AI Chatbot & Conversational AI Platform2Healthcare Compliance Management Software2Feedback Kiosk & On-Site Rating Device2No-Code / Low-Code Application Platform2Customer Communications Orchestration & Omnichannel Inbox1Telecom & Subscription Service Billing Software1Sales Engagement & Dialer Platform1Conversational & Messaging CRM1Loyalty & Customer Engagement Platform1Inspection & Audit Checklist App1Life Sciences Regulatory & Submission Software1Customer Feedback & Text Analytics Platform1Knowledge Base & Wiki Software1Reputation & Review Marketing Platform1CMMS & Maintenance Scheduling Software1Asset & Equipment Tracking Software1Calibration Management Software1Whistleblowing Hotline & Ethics Reporting Service1Enterprise Asset Management (EAM) Platform1Live Chat & Website Messaging Software1Occupational Health & Case Management Software1Government Permitting, Licensing & Inspection Software1Survey & Questionnaire Software1Contact Center Quality Management & Workforce Optimization1Field Service Management Software1Product Lifecycle Management (PLM) Collaboration Platform1Business Management Suite for SMBs1Government Meeting & Agenda Management Software1Document & Content Management Software1
137 products4 pages scraped of 4143 in category12 sponsored12 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 4.7 | 7 | - | 4.1 / 5.0 / 4.1 / 4.2 | Matrix Requirement ensures certification success through consistent and compliant documentation. Learn more about Matrix Requirements | |
| 77 | 4.3 | 7 | - | 4.4 / 4.8 / 4.1 / 4.6 | Neocase is a provider of SaaS-based software for Human Resource Service Delivery. Learn more about Neocase HR | |
| 78 | 4.8 | 6 | - | 4.3 / 4.8 / 4.7 / 4.2 | TurnFriendly helps your customer service teams to handle complaints professionally. Special platforms for Banks, Touristik and Retail. Learn more about TurnFriendly | |
| 79 | 4.7 | 6 | - | 4.7 / 4.5 / 4.8 / 5.0 | Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. Learn more about ServiceTonic | |
| 80 | 4.5 | 6 | - | 4.3 / 5.0 / 3.7 / 4.8 | CRM/311 cloud-based software solution suite, complete with web-app, mobile-app, internal workflow, knowledgebase, and robust reporting. Learn more about QAlert | |
| 81 | 4.8 | 5 | - | 4.8 / 5.0 / 4.8 / 4.6 | Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more. Learn more about Sabio Virtual | |
| 82 | 4.8 | 5 | - | 5.0 / 5.0 / 5.0 / 5.0 | Unify customer communications, sales, orders and other vita data on one platform for teams across multiple channels & apps. Learn more about Stames | |
| 83 | 5 | 3 | - | 4.7 / 5.0 / 4.0 / 5.0 | cVortex is customer service software that enables omnichannel conversations between companies and customers while streamlining support Learn more about cVortex | |
| 84 | 5 | 3 | - | 5.0 / 5.0 / 5.0 / 5.0 | Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99 Learn more about Support.cc | |
| 85 | 4.7 | 3 | - | 4.7 / 4.3 / 4.7 / 4.7 | Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests. Learn more about SutiDesk | |
| 86 | 4.7 | 3 | - | 4.7 / 5.0 / 5.0 / 5.0 | Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist. Learn more about Antlere | |
| 87 | 5 | 2 | - | 4.5 / 5.0 / 5.0 / 5.0 | Complaints reporting in real-time, allowing escalation of open complaints and reporting of closed complaints for review. Learn more about Compliance Star | |
| 88 | 5 | 2 | - | 4.5 / 5.0 / 5.0 / 5.0 | Integrated regulatory, quality and environmental management system, ISO9001, 14001, PBQPh, PROBARE, SA8000, AR-ABIQUIM and similar. Learn more about HCSGI | |
| 89 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | QR code-based Complaint Management System enabling quick issue reporting, real-time tracking, AI routing, and transparent resolutions. Learn more about gocrew | |
| 90 | 4.5 | 2 | - | 4.5 / 5.0 / 4.5 / 4.0 | Complaints Pro enables professionals to take control of Customer Complaints, Corrective Actions and other quality functions. Learn more about Complaints Pro | |
| 91 | 4.5 | 2 | - | 5.0 / 4.5 / 0.0 / 0.0 | Globally recognized enterprise asset management. Completely configurable & scalable browser based software to meet your business need. Learn more about EAMbrace | |
| 92 | 4.5 | 2 | - | 4.0 / 5.0 / 4.0 / 3.0 | life sciences eQMS Suite: integrated ECM/DMS system with modular building blocks for a full GxP-compliant eQMS suite. Learn more about dls | eQMS | |
| 93 | 4.5 | 2 | - | 4.0 / 4.0 / 4.5 / 0.0 | Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud Learn more about SAP Service Cloud | |
| 94 | 4 | 2 | - | 4.0 / 4.0 / 4.0 / 3.0 | Effortlessly manage complaints and cases with Aptean Respond—your trusted solution for compliance, insights, and customer satisfaction. Learn more about Aptean Respond | |
| 95 | 3.5 | 2 | - | 3.5 / 3.0 / 3.5 / 3.5 | The XM platform for Continuous Local Improvements. Learn more about OMBEA Insights | |
| 96 | 2.5 | 2 | - | 4.0 / 2.0 / 4.0 / 3.0 | EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers worldwide. Learn more about EthicsPoint | |
| 97 | 2.5 | 2 | - | 2.5 / 2.5 / 2.0 / 3.0 | Thanks to Vittoria RMS, complaint management becomes simple and immediate for the improvement of organizations. Learn more about Vittoria RMS | |
| 98 | 5 | 1 | - | 4.0 / 3.0 / 4.0 / 5.0 | Intelex provides users with a central location to effectively track and manage customer complaints and corresponding follow-up actions. Learn more about Customer Complaint Management Software | |
| 99 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Complaint management system that enables businesses to assign, track and manage tickets, create reports, manage workflows, and more. Learn more about Saho Complaint Desk | |
| 100 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | With ConSol CM/Complaint you can process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports Learn more about ConSol CM/Complaint |