Virima

Pros: We were able to work with our implementation team to set this product up to report and alert on hardware and software end of life dates so we can be more proactive about software and hardware. We can plan purchases of new equipment better knowing when assets need replacing prior to the expiration dates.

Cons: I don't really dislike anything about the software.

Pros: Ease of deployment. Virima got us up and running in no time. Ease of use. The information Virima CMDB provides is easily accessible to the average user. A graduate degree in boolean operators is not required, nor is learning a boatload of arcane report construction techniques. Excellent technical support. You need help. They are there. Not only are they fast - they go the extra step of making sure you get the help you need. Very impressive.

Cons: None come to mind - seriously. As noted - the application's learning curve was easy.

Pros: $85

Cons: Accessing and managing a Virima instance via a browser takes some getting use to but it is still a value add to be able to manage a customers instance from a phone. Say you forgot to do a scan. You can login on your phone and fire off that scan.

Pros: It is malleable, and able to adjust to your business's specific needs

Cons: It can have a sharp learning curve at first.

Pros: Great product; feature rich. Team seems responsive and looking to help us be successful.

Cons: No cons. Feature requests are inevitable, and I have a few. Team seems responsive and open to them; would like some more visibility into the product management space so we can see where things fall.

Pros: Ease of use..also project management is excellent

Cons: As we use more, we might be able to come up..

Pros: The products ability to present graphical business process maps representing relationships between servers is excellent

Cons: It took some additional work to get probes created some of the various OSs

Pros: Ease on install and use. Intergration with ServiceNow was quick and easy.

Cons: No being able to monitor legacy intermec scanners. This is due to intermec produce not allowing.

Pros: The business map views are really what stand out about the product. You have the ability to see an entire system, with all connections, showing port numbers, and expand that view to several hops. This gives you a dynamic view of business systems that is invaluable when troubleshooting or planning for impact of changes.

Cons: Sometimes the interface can be a bit clunky. A little refining of the look of the product would make the user experience better.

Pros: Virima is a very comprehensive ITAM/ITSM tools for organizations that follow the ITIL methodology. It is a feature rich offering with very responsive support.

Cons: The software seems to be growing rapidly with new features being added constantly, which seems to cause some instability.

Pros: Virima's intuitive UI and the business service maps are outstanding. The business service maps are a great visual representation of your CMDB - that was the differentiator for Virima during our POC selection.

Cons: We had a few technical issues to overcome during configuration of our non-windows servers; however, the Virima staff solved all the issues and were great to work with.

Pros: Ability to scan an internal network and fall all devices on that network. The Business Service Maps are great for finding communication between endpoints.

Cons: The scans can be very slow and can vary in length.

Pros: - Very intuitive interface - Feature rich ITIL-centric solution that handles all change, incident, problem and reporting needs - Dynamic Business Service Maps show Up and DOWN-stream impact to connections graphically - Integration with Service-Now and other support tools makes CMDB value immediately visible

Cons: - Minor changes in how our business would like to leverage the tool are being offered up as suggestions but no real deficiencies