All categories
Niches in this category - the functional product types blended into "Knowledge Base" (84)
Contact Center & Helpdesk Software56CRM Software50Knowledge Base & Wiki Software44Enterprise AI Search & Knowledge Management16Process Documentation & SOP Training Platform11Customer Service AI Agent & Automation Platform11IT Service Management (ITSM) Platform8Sales Content & Document Tracking Platform7Digital Adoption Platform (DAP)7ERP Suite7AI Chatbot & Conversational AI Platform5AI Sales Assistant & Revenue Intelligence4Business Management Suite for SMBs4Partner Relationship Management (PRM)3Online Community & Discussion Platform3Corporate Learning Management System (LMS)3Field Service Management Software3Shared Inbox & Collaborative Email Platform3All-in-One Team Collaboration Suite2Marketing Automation Platform2Insurance Agency Management & CRM2Live Chat & Website Messaging Software2Employee Intranet & Digital Workplace Platform2Higher Education & Admissions CRM2Client Portal & Document Collection Platform2Work Management & Team Task Collaboration Platform2Learning Experience Platform (LXP)2Conversational Marketing & Chatbot Lead Capture2Government & Citizen Engagement CRM2Field Sales & Route Management Software2Digital Sales Room & Buyer Engagement Platform2AI Agent Builder & Orchestration Platform2IT Operations & AIOps Platform2Construction & Contractor Sales CRM2Customer Feedback & Text Analytics Platform2Conversation Intelligence & Speech Analytics2Employee Engagement & Survey Platform1Professional Services Automation (PSA) Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Lead Capture & Lead Management Software1Real Estate CRM1Automotive Dealer CRM & DMS1Pharma & Life Sciences CRM1Sales Performance & Incentive Compensation Software1No-Code / Low-Code Application Platform1Policy & Procedure Management Software1Third-Party / Vendor Risk Management Software1Compliance Training & LMS1Retail & Multi-Unit Operations Execution Software1Workflow Automation & BPM Platform1Presentation Management & Template Automation1Public Records & FOIA Request Management Software1Product Management & Roadmapping Platform1Qualitative Research & Data Analysis Platform1Ecommerce Marketing Automation Platform1Product Information Management (PIM) Software1Employee Shift Scheduling & Workforce Management Software1CMMS & Maintenance Scheduling Software1Senior Living & Care Community CRM1AEC Firm Business Development CRM1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Core HR / HRIS Suite1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Web Content Management System (WCMS) / Digital Experience Platform1Headless / API-First CMS1Interactive Content Experience Platform1Hotel Channel Manager & Distribution Platform1Sales Training & Readiness Platform1Skills & Competency Management Platform1Talent Management & Performance Suite1Asset & Equipment Tracking Software1Technical & Scientific Computing Software1Marketing Attribution & Analytics Platform1eLearning Authoring Tool1Ecommerce Search, Merchandising & Product Discovery1AR Remote Assistance & Visual Field Support Platform1Digital Asset Management (DAM) Software1Government Meeting & Agenda Management Software1Document & Content Management Software1IT/HR Service Desk AI Assistant1Mortgage & Loan Origination CRM1IT Asset Management (ITAM) Platform1
305 products7 pages scraped of 7310 in category7 sponsored23 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 201 | 4.2 | 5 | - | 4.2 / 4.4 / 4.0 / 3.5 | Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools. Learn more about bxp software | |
| 202 | 4 | 5 | - | 4.0 / 4.0 / 3.8 / 4.2 | ServiceDesk Plus MSP is an ITIL-ready service desk for managed service providers with features built on ITSM best practices. Learn more about ManageEngine ServiceDesk Plus MSP | |
| 203 | 3.6 | 5 | - | 3.8 / 3.4 / 4.0 / 3.0 | Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities. Learn more about Freshdesk Omni | |
| 204 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 5.0 | Answer employee requests on demand, automate employee processes, manage compliance across locations. Learn more about UKG HR Service Delivery | |
| 205 | 5 | 4 | - | 4.8 / 5.0 / 5.0 / 5.0 | C2CRM is the best CRM to manage your prospects and customers. Sales Automation, Marketing & Customer Svs. Easy to use and affordable. Learn more about C2CRM | |
| 206 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 5.0 | BlueDocs is your team’s go-to place for SOPs, how-tos, and internal guides, built to keep info organized and stop repeat questions. Learn more about BlueDocs | |
| 207 | 4.5 | 4 | - | 4.5 / 5.0 / 4.3 / 4.8 | The Enterprise 2.0 Wiki for enterprise applications with central functions in quality management. Learn more about Drupal Wiki | |
| 208 | 4.5 | 4 | - | 4.3 / 4.0 / 4.3 / 4.3 | Syracuse is a software that allows organizations to centralize their in-house knowledge in a single frame of reference. Learn more about Syracuse | |
| 209 | 3.9 | 4 | - | 3.6 / 5.0 / 4.8 / 3.7 | Run your business' call operations (IVR, Voicemail, Call Handling) & your Inbound and Outbound telemarketing campaigns with Aavaz. Learn more about Aavaz | |
| 210 | 3.9 | 4 | - | 3.9 / 4.3 / 3.1 / 3.5 | Sales enablement platform that prescribes content, messaging and subject matter experts to sellers within the context of deals. Learn more about SAVO | |
| 211 | 3.5 | 4 | - | 3.7 / 2.5 / 3.7 / 3.0 | Manage every lead, opportunity, and interaction with customers throughout their journey with Aurea CRM. Learn more about Aurea CRM | |
| 212 | 3.5 | 4 | - | 3.3 / 4.0 / 3.3 / 4.5 | The world's most advanced best practice based IT service management software solution. Learn more about IFS assyst | |
| 213 | 3.5 | 4 | - | 3.4 / 3.2 / 3.5 / 3.0 | A CRM system with shared calendar, integrated email, word merging, social media integration, and reporting. Learn more about RedHorse CRM | |
| 214 | 5 | 3 | - | 4.3 / 5.0 / 5.0 / 5.0 | Get more out of your organisations knowledge! Galisto simplifies your knowledge management easy and secure with low initial risk. Learn more about Galisto | |
| 215 | 5 | 3 | - | 4.7 / 5.0 / 4.7 / 5.0 | Knowledge base management solution that enables businesses to create and organize company information and use it with customers. Learn more about Klutch | |
| 216 | 5 | 3 | - | 4.7 / 5.0 / 4.7 / 4.3 | Welder is HR software for organisations who want to measure and improve the engagement and happiness of their employees. Learn more about WELDER | |
| 217 | 4.7 | 3 | - | 5.0 / 5.0 / 0.0 / 0.0 | Automatic scheduling, dynamic dispatching, forecasting, and multi-vendor management for field service companies. Learn more about FieldPower | |
| 218 | 4.7 | 3 | - | 4.3 / 5.0 / 4.0 / 4.5 | indyRIOT is a white-labeled community platform where your members can build safe and meaningful connections on a site that you own Learn more about indyRIOT | |
| 219 | 4.7 | 3 | - | 5.0 / 5.0 / 4.3 / 5.0 | Breezz CRM optimizes the sales processes of SMBs with a smart sales pipeline, integrated email and agenda, and a high level of customiz Learn more about Breezz | |
| 220 | 4.5 | 3 | - | 4.3 / 5.0 / 4.3 / 5.0 | Helps business to improve their relationship with customers by creating differentiated and winning CRM strategies. Learn more about Skyward CRM | |
| 221 | 4.3 | 3 | - | 4.3 / 4.3 / 4.0 / 5.0 | SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks. Learn more about SpiceX | |
| 222 | 4 | 3 | - | 4.0 / 4.5 / 4.3 / 4.0 | Relevance platform to deliver contextually relevant information for personalized interactions with clients, partners, customers & more. Learn more about Coveo Relevance Cloud | |
| 223 | 3.7 | 3 | - | 4.0 / 3.7 / 3.3 / 3.3 | End-to-end complete Sales Enablement Solution with turnkey integrations to SFDC, Oracle, and MS Dynamics. Learn more about Pitcher | |
| 224 | 3 | 3 | - | 2.7 / 2.7 / 2.7 / 2.3 | Cloud-based knowledge management solution that helps businesses capture, manage and extend information across touchpoints & channels. Learn more about MindTouch | |
| 225 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | An efficient web-based system of customer service with live chat and mobile integration included in all versions. Learn more about HelpdeskEddy |