All categories
Niches in this category - the functional product types blended into "Knowledge Base" (84)
Contact Center & Helpdesk Software56CRM Software50Knowledge Base & Wiki Software44Enterprise AI Search & Knowledge Management16Process Documentation & SOP Training Platform11Customer Service AI Agent & Automation Platform11IT Service Management (ITSM) Platform8Sales Content & Document Tracking Platform7Digital Adoption Platform (DAP)7ERP Suite7AI Chatbot & Conversational AI Platform5AI Sales Assistant & Revenue Intelligence4Business Management Suite for SMBs4Partner Relationship Management (PRM)3Online Community & Discussion Platform3Corporate Learning Management System (LMS)3Field Service Management Software3Shared Inbox & Collaborative Email Platform3All-in-One Team Collaboration Suite2Marketing Automation Platform2Insurance Agency Management & CRM2Live Chat & Website Messaging Software2Employee Intranet & Digital Workplace Platform2Higher Education & Admissions CRM2Client Portal & Document Collection Platform2Work Management & Team Task Collaboration Platform2Learning Experience Platform (LXP)2Conversational Marketing & Chatbot Lead Capture2Government & Citizen Engagement CRM2Field Sales & Route Management Software2Digital Sales Room & Buyer Engagement Platform2AI Agent Builder & Orchestration Platform2IT Operations & AIOps Platform2Construction & Contractor Sales CRM2Customer Feedback & Text Analytics Platform2Conversation Intelligence & Speech Analytics2Employee Engagement & Survey Platform1Professional Services Automation (PSA) Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Lead Capture & Lead Management Software1Real Estate CRM1Automotive Dealer CRM & DMS1Pharma & Life Sciences CRM1Sales Performance & Incentive Compensation Software1No-Code / Low-Code Application Platform1Policy & Procedure Management Software1Third-Party / Vendor Risk Management Software1Compliance Training & LMS1Retail & Multi-Unit Operations Execution Software1Workflow Automation & BPM Platform1Presentation Management & Template Automation1Public Records & FOIA Request Management Software1Product Management & Roadmapping Platform1Qualitative Research & Data Analysis Platform1Ecommerce Marketing Automation Platform1Product Information Management (PIM) Software1Employee Shift Scheduling & Workforce Management Software1CMMS & Maintenance Scheduling Software1Senior Living & Care Community CRM1AEC Firm Business Development CRM1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Core HR / HRIS Suite1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Web Content Management System (WCMS) / Digital Experience Platform1Headless / API-First CMS1Interactive Content Experience Platform1Hotel Channel Manager & Distribution Platform1Sales Training & Readiness Platform1Skills & Competency Management Platform1Talent Management & Performance Suite1Asset & Equipment Tracking Software1Technical & Scientific Computing Software1Marketing Attribution & Analytics Platform1eLearning Authoring Tool1Ecommerce Search, Merchandising & Product Discovery1AR Remote Assistance & Visual Field Support Platform1Digital Asset Management (DAM) Software1Government Meeting & Agenda Management Software1Document & Content Management Software1IT/HR Service Desk AI Assistant1Mortgage & Loan Origination CRM1IT Asset Management (ITAM) Platform1
305 products7 pages scraped of 7310 in category7 sponsored23 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.7 | 488 | 89% | 4.6 / 4.7 / 4.5 / 4.3 | AI-powered learning platform that combines LMS and LXP capabilities to scale skills development for mid-size and enterprise companies. Learn more about 360Learning | |
| 27 | Flowlu Shortlist | 4.8 | 387 | 91% | 4.6 / 4.7 / 4.7 / 4.9 | Flowlu's ultimate knowledge base: help center for customers or internal resource for employees. Learn more about Flowlu |
| 28 | 4.1 | 366 | - | 3.9 / 4.0 / 3.9 / 3.8 | Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face. Learn more about Maximizer CRM | |
| 29 | 4.6 | 331 | 85% | 4.6 / 4.4 / 4.5 / 4.4 | IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds. Learn more about IT Glue | |
| 30 | 4.4 | 329 | - | 4.1 / 4.3 / 4.3 / 4.1 | Quickbase is a dynamic work and project management software that enables teams to solve problems and manage projects without coding. Learn more about Quickbase | |
| 31 | Clari Copilot Shortlist | 4.7 | 314 | 94% | 4.8 / 4.7 / 4.6 / 4.7 | Clari Copilot, a conversation intelligence tool, helps sales teams with pipeline visibility, actionable insights, & real-time coaching. Learn more about Clari Copilot |
| 32 | 4.7 | 258 | 89% | 4.8 / 4.8 / 4.7 / 4.7 | Yonyx outperforms knowledge bases with interactive decision trees, personalized pathways, faster resolution and analytics. Learn more about Yonyx | |
| 33 | 4.4 | 254 | - | 4.3 / 4.4 / 4.2 / 4.2 | Bloomfire Knowledge Management Software enhances dynamic, accessible company knowledge bases. Learn more about Bloomfire | |
| 34 | 4.3 | 245 | - | 3.8 / 4.2 / 4.2 / 4.0 | Capitalize on customer insight, improve front-line efficiency and effectiveness, streamline critical business processes. Learn more about SAP Customer Experience | |
| 35 | 4.8 | 237 | 96% | 4.8 / 4.9 / 4.7 / 4.8 | KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers. Learn more about KnowledgeOwl | |
| 36 | ManageEngine ServiceDesk Plus Shortlist | 4.4 | 231 | - | 4.3 / 4.2 / 4.4 / 4.3 | ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations. Learn more about ManageEngine ServiceDesk Plus |
| 37 | Help Scout Shortlist | 4.6 | 226 | 80% | 4.7 / 4.6 / 4.3 / 4.4 | Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers. Learn more about Help Scout |
| 38 | 4.4 | 224 | - | 4.0 / 4.1 / 4.2 / 4.0 | Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. Learn more about Salesforce Starter | |
| 39 | 4.6 | 218 | 86% | 4.5 / 4.7 / 4.5 / 4.6 | Cloud-based sales enablement platform with content management, learning, coaching, and engagement tools to help teams boost revenue. Learn more about Seismic | |
| 40 | 4.8 | 216 | 97% | 4.8 / 4.9 / 4.8 / 4.8 | Improve Salesforce engagement and keep focus on what drives the pipeline while an AI based Virtual Assistant takes care of everything. Learn more about Veloxy | |
| 41 | 4.6 | 205 | 84% | 4.4 / 4.7 / 4.4 / 4.6 | Empower your team and keep customers happy with easy-to-use knowledge base tools. Backed by industry-leading, US-based 24/7 support. Learn more about Issuetrak | |
| 42 | 4.8 | 195 | 89% | 4.7 / 4.8 / 4.6 / 4.7 | HelpCrunch is a top-rated customer communication platform. Increase conversions and sales, improve support, and grow faster! Learn more about HelpCrunch | |
| 43 | 4.4 | 189 | - | 4.4 / 4.5 / 4.1 / 4.2 | Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. Learn more about HubSpot Service Hub | |
| 44 | 4.3 | 178 | - | 4.2 / 4.4 / 4.2 / 4.3 | Vivantio's knowledge base empowers end user self-service, and quick reference to articles during service delivery, for fast resolution. Learn more about Vivantio | |
| 45 | 4.7 | 176 | 90% | 4.7 / 4.7 / 4.6 / 4.7 | AI-powered knowledge base to centralize company info, automate answers, and keep teams and clients up-to-date—secure and easy to use. Learn more about Fusebase | |
| 46 | 4.3 | 166 | - | 4.2 / 4.3 / 4.4 / 4.4 | Easily maintain and configure IT processes across your organization with Cherwells comprehensive ITSM solution. Learn more about Cherwell Service Management | |
| 47 | 4.3 | 160 | - | 4.4 / 4.1 / 4.0 / 4.0 | Zendesk Sell is sales CRM software that helps you close more deals. Learn more about Zendesk Sell | |
| 48 | 4.8 | 155 | 91% | 4.9 / 4.9 / 4.7 / 4.8 | Teamgate CRM powers sales teams to unlock their potential, gaining efficiencies and in-depth ICP insights to close more deals, faster. Learn more about Teamgate | |
| 49 | 4.7 | 147 | 83% | 4.7 / 4.6 / 4.6 / 4.5 | Hiver is a modern, AI customer service platform that lets you set up internal and public help centers for both customers and employees. Learn more about Hiver | |
| 50 | 4.6 | 147 | - | 4.5 / 4.5 / 4.4 / 4.5 | Your all-in-one platform for multi-channel communication to improve your customers' relationship. Learn more about Crisp |