All categories
Niches in this category - the functional product types blended into "Knowledge Base" (84)
Contact Center & Helpdesk Software56CRM Software50Knowledge Base & Wiki Software44Enterprise AI Search & Knowledge Management16Process Documentation & SOP Training Platform11Customer Service AI Agent & Automation Platform11IT Service Management (ITSM) Platform8Sales Content & Document Tracking Platform7Digital Adoption Platform (DAP)7ERP Suite7AI Chatbot & Conversational AI Platform5AI Sales Assistant & Revenue Intelligence4Business Management Suite for SMBs4Partner Relationship Management (PRM)3Online Community & Discussion Platform3Corporate Learning Management System (LMS)3Field Service Management Software3Shared Inbox & Collaborative Email Platform3All-in-One Team Collaboration Suite2Marketing Automation Platform2Insurance Agency Management & CRM2Live Chat & Website Messaging Software2Employee Intranet & Digital Workplace Platform2Higher Education & Admissions CRM2Client Portal & Document Collection Platform2Work Management & Team Task Collaboration Platform2Learning Experience Platform (LXP)2Conversational Marketing & Chatbot Lead Capture2Government & Citizen Engagement CRM2Field Sales & Route Management Software2Digital Sales Room & Buyer Engagement Platform2AI Agent Builder & Orchestration Platform2IT Operations & AIOps Platform2Construction & Contractor Sales CRM2Customer Feedback & Text Analytics Platform2Conversation Intelligence & Speech Analytics2Employee Engagement & Survey Platform1Professional Services Automation (PSA) Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Lead Capture & Lead Management Software1Real Estate CRM1Automotive Dealer CRM & DMS1Pharma & Life Sciences CRM1Sales Performance & Incentive Compensation Software1No-Code / Low-Code Application Platform1Policy & Procedure Management Software1Third-Party / Vendor Risk Management Software1Compliance Training & LMS1Retail & Multi-Unit Operations Execution Software1Workflow Automation & BPM Platform1Presentation Management & Template Automation1Public Records & FOIA Request Management Software1Product Management & Roadmapping Platform1Qualitative Research & Data Analysis Platform1Ecommerce Marketing Automation Platform1Product Information Management (PIM) Software1Employee Shift Scheduling & Workforce Management Software1CMMS & Maintenance Scheduling Software1Senior Living & Care Community CRM1AEC Firm Business Development CRM1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Core HR / HRIS Suite1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Web Content Management System (WCMS) / Digital Experience Platform1Headless / API-First CMS1Interactive Content Experience Platform1Hotel Channel Manager & Distribution Platform1Sales Training & Readiness Platform1Skills & Competency Management Platform1Talent Management & Performance Suite1Asset & Equipment Tracking Software1Technical & Scientific Computing Software1Marketing Attribution & Analytics Platform1eLearning Authoring Tool1Ecommerce Search, Merchandising & Product Discovery1AR Remote Assistance & Visual Field Support Platform1Digital Asset Management (DAM) Software1Government Meeting & Agenda Management Software1Document & Content Management Software1IT/HR Service Desk AI Assistant1Mortgage & Loan Origination CRM1IT Asset Management (ITAM) Platform1
305 products7 pages scraped of 7310 in category7 sponsored23 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 151 | 5 | 15 | - | 4.7 / 4.9 / 4.8 / 4.8 | TopBuilder provides effective, yet easy-to-use sales and marketing tools for contractors, home builders and real estate professionals. Learn more about TopBuilder | |
| 152 | 4.9 | 15 | - | 4.8 / 5.0 / 4.7 / 4.9 | Search — Ask — Do. AI Agents That Make Your Knowledge Base Shine & Engage Users. Get A Personalized Demo! Learn more about Mindset AI | |
| 153 | 4.3 | 15 | - | 4.4 / 4.0 / 4.3 / 4.2 | Gives you out-of-the-box processes for incident management, self service, and inventory tracking for your help desk. Learn more about Remedyforce | |
| 154 | 4.9 | 14 | - | 4.9 / 5.0 / 4.8 / 4.7 | Capture, connect and share knowledge from experience feedbacks, documents and IoT devices to enhance your business intelligence a Learn more about PICC Software | |
| 155 | 4.7 | 14 | - | 4.7 / 4.8 / 4.4 / 4.4 | AI-based Knowledge Management Software that helps industrial companies to measurably improve process quality and productivity Learn more about Empolis Industrial Knowledge | |
| 156 | 4.5 | 14 | - | 4.3 / 4.6 / 4.1 / 4.2 | Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. Learn more about Capacity | |
| 157 | 4.4 | 14 | - | 3.9 / 4.5 / 4.2 / 4.4 | GovQA automates public records request workflows with tools and security to improve collaboration and ensure government compliance. Learn more about GovQA | |
| 158 | 4.3 | 14 | - | 4.3 / 4.2 / 4.4 / 4.4 | Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support Learn more about ManageEngine SupportCenter Plus | |
| 159 | 4.7 | 13 | - | 4.5 / 4.8 / 4.6 / 4.9 | Give customers and employees the most relevant answers in real-time using no-code intelligent automation and conversational AI. Learn more about Inbenta | |
| 160 | 4.6 | 13 | - | 4.5 / 5.0 / 4.4 / 4.7 | Flexible, configurable and competitively priced, KPSOL provides out of the box, multi use comprehensive knowledge management software. Learn more about Universal Knowledge | |
| 161 | 4.5 | 13 | - | 4.2 / 4.3 / 4.5 / 4.3 | Customer service management solution that helps businesses assist customers to solve queries on the various platforms. Learn more about Oracle Service | |
| 162 | 4.2 | 13 | - | 4.2 / 3.5 / 4.2 / 4.4 | Super user-friendly and lightweight free open-source help desk and shared mailbox (PHP7+MySQL). Learn more about FreeScout | |
| 163 | 3.9 | 13 | - | 3.8 / 3.6 / 4.2 / 3.3 | Pega CRM evolve to meet changing enterprise needs by driving competitive advantages through Marketing, CS, and SFA applications. Learn more about Pega CRM | |
| 164 | 3.5 | 13 | - | 3.4 / 3.5 / 3.3 / 2.7 | CA Service Desk Manager is an IT service management software that provides change management, automation, and practice content. Learn more about CA Service Desk Manager | |
| 165 | 4.3 | 12 | - | 4.5 / 4.6 / 4.2 / 4.2 | The Intouch Platform drives actionable insights from all customer touchpoints to align operational delivery with customer expectations. Learn more about Intouch Insight CX Platform | |
| 166 | 4.3 | 12 | - | 4.3 / 4.6 / 4.6 / 4.2 | Deliver personalized customer service knowledge and powerful AI to boost agent efficiency and help customers self-serve with Stonly. Learn more about Stonly | |
| 167 | 4.2 | 12 | - | 3.8 / 4.3 / 3.9 / 0.0 | eKMS helps your customers and agents quickly and intuitively find the information they need. Learn more about Enghouse eKMS | |
| 168 | 4.8 | 11 | - | 5.0 / 5.0 / 4.2 / 5.0 | Empower your customers for self-service and lower customer support costs with an AI-powered knowledge base and a smart widget. Learn more about HelpCenter.io | |
| 169 | 4.7 | 11 | - | 4.5 / 5.0 / 4.8 / 4.9 | An advanced Business Management SaaS with all the features you need. Used in 60 countries by 1500 companies for the last 23 years. Learn more about AtemisCloud | |
| 170 | 4.7 | 11 | - | 4.9 / 4.9 / 4.7 / 4.8 | A user-friendly, online Q&A community that can be customized to any look and feel. We make the tools available for any size community. Learn more about Answerbase | |
| 171 | 4.6 | 11 | - | 4.4 / 4.6 / 4.5 / 4.9 | Theum is state-of- the-art knowledge management software that revolutionizes the way companies manage and apply their knowledge. Learn more about Theum | |
| 172 | 4.5 | 11 | - | 4.5 / 4.7 / 4.4 / 4.6 | Forethought is the first AI-native platform for enterprise customer experience. Learn more about Forethought | |
| 173 | 4.8 | 10 | - | 4.8 / 4.9 / 4.5 / 4.9 | Contact Boss is an easy-to-use, powerful CRM database manager that lets you track and manage the people who drive your organization. Learn more about Contact Boss | |
| 174 | 4.8 | 10 | - | 4.7 / 4.8 / 4.3 / 4.3 | Plug guaranteed student advertising performance straight into over 750+ popular CRMs and platforms and attribute true ROI. Learn more about Akero | |
| 175 | 4.7 | 10 | - | 4.6 / 4.8 / 4.5 / 5.0 | HaystackCRM makes sales easy with accessible, full-featured apps and web interface to track sales pipeline and follow up conversations. Learn more about HaystackCRM |