All categories
Niches in this category - the functional product types blended into "Knowledge Base" (84)
Contact Center & Helpdesk Software56CRM Software50Knowledge Base & Wiki Software44Enterprise AI Search & Knowledge Management16Process Documentation & SOP Training Platform11Customer Service AI Agent & Automation Platform11IT Service Management (ITSM) Platform8Sales Content & Document Tracking Platform7Digital Adoption Platform (DAP)7ERP Suite7AI Chatbot & Conversational AI Platform5AI Sales Assistant & Revenue Intelligence4Business Management Suite for SMBs4Partner Relationship Management (PRM)3Online Community & Discussion Platform3Corporate Learning Management System (LMS)3Field Service Management Software3Shared Inbox & Collaborative Email Platform3All-in-One Team Collaboration Suite2Marketing Automation Platform2Insurance Agency Management & CRM2Live Chat & Website Messaging Software2Employee Intranet & Digital Workplace Platform2Higher Education & Admissions CRM2Client Portal & Document Collection Platform2Work Management & Team Task Collaboration Platform2Learning Experience Platform (LXP)2Conversational Marketing & Chatbot Lead Capture2Government & Citizen Engagement CRM2Field Sales & Route Management Software2Digital Sales Room & Buyer Engagement Platform2AI Agent Builder & Orchestration Platform2IT Operations & AIOps Platform2Construction & Contractor Sales CRM2Customer Feedback & Text Analytics Platform2Conversation Intelligence & Speech Analytics2Employee Engagement & Survey Platform1Professional Services Automation (PSA) Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Lead Capture & Lead Management Software1Real Estate CRM1Automotive Dealer CRM & DMS1Pharma & Life Sciences CRM1Sales Performance & Incentive Compensation Software1No-Code / Low-Code Application Platform1Policy & Procedure Management Software1Third-Party / Vendor Risk Management Software1Compliance Training & LMS1Retail & Multi-Unit Operations Execution Software1Workflow Automation & BPM Platform1Presentation Management & Template Automation1Public Records & FOIA Request Management Software1Product Management & Roadmapping Platform1Qualitative Research & Data Analysis Platform1Ecommerce Marketing Automation Platform1Product Information Management (PIM) Software1Employee Shift Scheduling & Workforce Management Software1CMMS & Maintenance Scheduling Software1Senior Living & Care Community CRM1AEC Firm Business Development CRM1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Core HR / HRIS Suite1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Web Content Management System (WCMS) / Digital Experience Platform1Headless / API-First CMS1Interactive Content Experience Platform1Hotel Channel Manager & Distribution Platform1Sales Training & Readiness Platform1Skills & Competency Management Platform1Talent Management & Performance Suite1Asset & Equipment Tracking Software1Technical & Scientific Computing Software1Marketing Attribution & Analytics Platform1eLearning Authoring Tool1Ecommerce Search, Merchandising & Product Discovery1AR Remote Assistance & Visual Field Support Platform1Digital Asset Management (DAM) Software1Government Meeting & Agenda Management Software1Document & Content Management Software1IT/HR Service Desk AI Assistant1Mortgage & Loan Origination CRM1IT Asset Management (ITAM) Platform1
305 products7 pages scraped of 7310 in category7 sponsored23 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 51 | 4.5 | 140 | - | 4.5 / 4.5 / 4.4 / 4.4 | AI-powered CRM for education institutes to automate admissions, marketing & communication—boosting conversions by 2X. Learn more about ExtraaEdge | |
| 52 | 4.7 | 133 | 90% | 4.7 / 4.7 / 4.7 / 4.7 | New Era of CRM: Built on AI. Ready to act Learn more about Creatio CRM | |
| 53 | 4.2 | 132 | - | 4.1 / 4.2 / 4.1 / 4.1 | SuperOffice is a European CRM software for small and mid-size businesses, with the most user-friendly CRM platform on the market. Learn more about SuperOffice CRM | |
| 54 | 4.1 | 123 | - | 4.1 / 4.1 / 3.9 / 4.1 | Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs. Learn more about Web Help Desk | |
| 55 | 4.9 | 116 | 96% | 4.8 / 4.9 / 4.7 / 4.8 | Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support. Learn more about Supportbench | |
| 56 | 4.7 | 112 | 87% | 4.8 / 4.7 / 4.5 / 4.6 | Deskero is a cloud-based software that offers simple yet effective tools to integrate requests coming from different channels. Learn more about Deskero | |
| 57 | 4.3 | 112 | - | 4.1 / 4.3 / 4.2 / 4.1 | Workbooks is the 'No-BS' CRM, combining its award-winning software platform with outstanding consultancy, implementation and support. Learn more about Workbooks | |
| 58 | 4.4 | 111 | - | 4.3 / 4.5 / 4.3 / 4.3 | TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. Learn more about TOPdesk | |
| 59 | 4.6 | 108 | 92% | 4.7 / 4.6 / 4.5 / 4.5 | InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO. Learn more about InvGate Service Management | |
| 60 | 4.6 | 108 | 82% | 4.6 / 4.3 / 4.5 / 4.4 | AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI Learn more about monday service | |
| 61 | Helpjuice Shortlist | 4.7 | 102 | 92% | 4.6 / 4.8 / 4.4 / 4.7 | Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages Learn more about Helpjuice |
| 62 | Paperflite Shortlist | 4.9 | 98 | - | 4.9 / 4.9 / 4.8 / 4.9 | Sales enablement tool that allows marketing & sales teams to discover, share and track content and get real-time engagement analytics. Learn more about Paperflite |
| 63 | 4.4 | 96 | - | 4.2 / 4.3 / 4.4 / 4.5 | Fully-managed service management solution with ticketing, workflow automation & notifications for ITSM, Customer Svc and Security. Learn more about OTRS | |
| 64 | 4.6 | 92 | - | 4.5 / 4.6 / 4.4 / 4.5 | A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Learn more about HappyFox Help Desk | |
| 65 | 4.5 | 90 | - | 4.4 / 4.5 / 4.1 / 4.3 | Kallidus accelerates the way you build compliant, skilled, and high-performing teams. Learn more about Kallidus Learn | |
| 66 | 4.5 | 88 | - | 4.4 / 4.8 / 4.3 / 4.4 | Unlock your company’s knowledge by centralizing files and platforms in one integrated knowledge management base. AI-powered search. Learn more about Axero | |
| 67 | 4.5 | 87 | - | 4.6 / 4.7 / 4.2 / 4.5 | Groove is a help desk software that provides a shared inbox, knowledge base, live chat, and reporting to enhance customer support. Learn more about Groove | |
| 68 | 4 | 85 | - | 3.8 / 4.0 / 3.9 / 3.3 | PlanPlus Online is an online productivity solution that provides leaders with a planner to plan, execute, and achieve goals. Learn more about PlanPlus Online | |
| 69 | 4.6 | 81 | - | 4.6 / 5.0 / 4.5 / 4.9 | SalesNOW is the Mobile & Online CRM Your Sales Team Will Love!! Designed to help your team to sell more, sell faster and work anywhere. Learn more about SalesNOW | |
| 70 | 4.3 | 78 | - | 4.4 / 4.3 / 4.4 / 4.2 | Field sales acceleration platform that helps businesses with pipeline building, task automation, sales tracking, and route planning. Learn more about SPOTIO | |
| 71 | 4.6 | 77 | - | 4.5 / 4.9 / 4.6 / 4.6 | Whatfix helps enterprises control, accelerate and optimize software adoption to drive outcomes from their technology investments. Learn more about Whatfix | |
| 72 | 4 | 77 | - | 4.1 / 4.1 / 3.9 / 3.9 | Fully integrated Help Desk system for small to medium sized companies that is affordable to own and easy to install, configure and use. Learn more about Track-It! | |
| 73 | 4.3 | 76 | - | 4.0 / 4.2 / 4.4 / 4.2 | Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user Learn more about Oracle E-Business Suite | |
| 74 | 4.6 | 75 | - | 4.4 / 4.6 / 4.5 / 4.3 | Sales enablement solution that helps businesses with content, guidance, training, engagement, and coaching management. Learn more about Highspot | |
| 75 | 4.3 | 75 | - | 4.3 / 4.1 / 4.3 / 4.7 | An open source customer support system that organizes, manages and archives incoming support requests. Learn more about osTicket |