All categories
Niches in this category - the functional product types blended into "Knowledge Base" (84)
Contact Center & Helpdesk Software56CRM Software50Knowledge Base & Wiki Software44Enterprise AI Search & Knowledge Management16Process Documentation & SOP Training Platform11Customer Service AI Agent & Automation Platform11IT Service Management (ITSM) Platform8Sales Content & Document Tracking Platform7Digital Adoption Platform (DAP)7ERP Suite7AI Chatbot & Conversational AI Platform5AI Sales Assistant & Revenue Intelligence4Business Management Suite for SMBs4Partner Relationship Management (PRM)3Online Community & Discussion Platform3Corporate Learning Management System (LMS)3Field Service Management Software3Shared Inbox & Collaborative Email Platform3All-in-One Team Collaboration Suite2Marketing Automation Platform2Insurance Agency Management & CRM2Live Chat & Website Messaging Software2Employee Intranet & Digital Workplace Platform2Higher Education & Admissions CRM2Client Portal & Document Collection Platform2Work Management & Team Task Collaboration Platform2Learning Experience Platform (LXP)2Conversational Marketing & Chatbot Lead Capture2Government & Citizen Engagement CRM2Field Sales & Route Management Software2Digital Sales Room & Buyer Engagement Platform2AI Agent Builder & Orchestration Platform2IT Operations & AIOps Platform2Construction & Contractor Sales CRM2Customer Feedback & Text Analytics Platform2Conversation Intelligence & Speech Analytics2Employee Engagement & Survey Platform1Professional Services Automation (PSA) Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Lead Capture & Lead Management Software1Real Estate CRM1Automotive Dealer CRM & DMS1Pharma & Life Sciences CRM1Sales Performance & Incentive Compensation Software1No-Code / Low-Code Application Platform1Policy & Procedure Management Software1Third-Party / Vendor Risk Management Software1Compliance Training & LMS1Retail & Multi-Unit Operations Execution Software1Workflow Automation & BPM Platform1Presentation Management & Template Automation1Public Records & FOIA Request Management Software1Product Management & Roadmapping Platform1Qualitative Research & Data Analysis Platform1Ecommerce Marketing Automation Platform1Product Information Management (PIM) Software1Employee Shift Scheduling & Workforce Management Software1CMMS & Maintenance Scheduling Software1Senior Living & Care Community CRM1AEC Firm Business Development CRM1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Core HR / HRIS Suite1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Web Content Management System (WCMS) / Digital Experience Platform1Headless / API-First CMS1Interactive Content Experience Platform1Hotel Channel Manager & Distribution Platform1Sales Training & Readiness Platform1Skills & Competency Management Platform1Talent Management & Performance Suite1Asset & Equipment Tracking Software1Technical & Scientific Computing Software1Marketing Attribution & Analytics Platform1eLearning Authoring Tool1Ecommerce Search, Merchandising & Product Discovery1AR Remote Assistance & Visual Field Support Platform1Digital Asset Management (DAM) Software1Government Meeting & Agenda Management Software1Document & Content Management Software1IT/HR Service Desk AI Assistant1Mortgage & Loan Origination CRM1IT Asset Management (ITAM) Platform1
305 products7 pages scraped of 7310 in category7 sponsored23 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 3.6 | 73 | - | 3.3 / 3.5 / 3.6 / 3.5 | Cloud and on-premise customer relationship management software for sales, marketing and customer service. Learn more about Sage CRM | |
| 77 | 4.6 | 72 | - | 4.6 / 4.7 / 4.5 / 4.7 | Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more Learn more about LiveHelpNow | |
| 78 | 4.6 | 71 | - | 4.5 / 4.9 / 4.5 / 4.8 | With FreeAgent empower your customers by providing them with access to direct advanced support to find solutions faster. Learn more about servis.ai | |
| 79 | 4.7 | 70 | - | 4.6 / 4.7 / 4.5 / 4.6 | Empower your team to collaborate, ask questions, and learn on a dedicated knowledge management platform built for your organization. Learn more about Stack Internal | |
| 80 | 4.6 | 70 | - | 4.6 / 4.9 / 4.2 / 4.5 | The community platform built for personalized knowledge sharing. Connect customers to trusted knowledge and people — at the right time. Learn more about Zapnito | |
| 81 | 4.5 | 70 | - | 4.5 / 4.3 / 4.3 / 4.4 | Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. Learn more about Customerly | |
| 82 | 4.4 | 69 | - | 4.1 / 4.3 / 4.1 / 4.3 | AEC firms grow revenue and decrease costs of winning business with Growth and Relationship Management for CRM, proposals, marketing. Learn more about Unanet CRM by Cosential | |
| 83 | 4.7 | 68 | - | 4.8 / 4.7 / 4.4 / 4.8 | The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable. Learn more about HelpSite | |
| 84 | 4.7 | 67 | - | 4.3 / 4.9 / 4.5 / 4.6 | Cloud-based sales, catering, and event management software that manages the full event lifecycle from inquiry through billing. Learn more about Infor Sales & Catering | |
| 85 | 4.4 | 66 | - | 4.3 / 4.8 / 4.1 / 4.2 | Powerful and affordable issue tracking software solution that can be configured to your exact needs. Learn more about Tracker | |
| 86 | 4.3 | 65 | - | 4.0 / 3.9 / 4.2 / 4.0 | Equip your team with the proper processes, tools, resources and intelligence to increase revenues and engage your customer smarter. Learn more about Oracle Sales | |
| 87 | 4.5 | 64 | - | 4.2 / 4.6 / 4.2 / 4.5 | Centralized knowledge base to support sales, marketing, and customer communication workflows. Learn more about SalesNexus | |
| 88 | 4.9 | 63 | - | 4.9 / 4.9 / 4.6 / 4.8 | Multi-channel live chat solution with chatbots, knowledge base, auto-invitations, employee-to-employee transferring, and group chats. Learn more about Chaport | |
| 89 | 4.5 | 63 | - | 4.2 / 4.1 / 4.4 / 4.3 | Contentful, the leading composable content platform for digital-first business. Learn more about Contentful | |
| 90 | 4.4 | 63 | - | 3.8 / 4.5 / 4.3 / 3.9 | WalkMe simplifies software adoption with AI-powered guidance and automation, maximizing efficiency and ROI. Learn more about WalkMe | |
| 91 | 4.4 | 63 | - | 4.6 / 4.5 / 4.1 / 4.2 | Instructional how-to meets frontline know-how. Learn more about SwipeGuide | |
| 92 | 4.7 | 62 | - | 4.6 / 4.8 / 4.5 / 4.8 | Finally a customer support solution that focuses on what really matters - Time Learn more about SherpaDesk | |
| 93 | 4.9 | 57 | - | 4.9 / 4.9 / 4.5 / 4.8 | The Apple MAC of change management software in the cloud. Learn more about Giva | |
| 94 | 4.3 | 57 | - | 4.2 / 3.9 / 4.0 / 4.3 | The most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the market. Learn more about 1CRM | |
| 95 | 4.5 | 56 | - | 4.5 / 4.7 / 4.5 / 4.6 | FROGED's Platform will help you increase MRR & reduce churn through proactive onboarding, support & engagement tools. Learn more about Froged | |
| 96 | 4.9 | 55 | - | 4.9 / 5.0 / 4.6 / 4.9 | All of your training, onboarding, process documentation and best practices in one place. Learn more about Waybook | |
| 97 | 4.8 | 53 | - | 4.7 / 4.8 / 4.8 / 4.8 | Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business. Learn more about Re:amaze | |
| 98 | 4.8 | 53 | - | 4.7 / 4.8 / 4.5 / 4.6 | ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers. Learn more about ProProfs Chat | |
| 99 | 4.6 | 50 | - | 4.5 / 4.5 / 4.5 / 4.5 | Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities. Learn more about Motadata ServiceOps | |
| 100 | 4.2 | 48 | - | 4.1 / 3.5 / 4.4 / 4.8 | Open source modular CRM that can be configured for your sales or service department. Combined option is also available. Learn more about SuiteCRM |