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Cloud Communication Platform
https://www.capterra.com/cloud-communication-platform-software/Niches in this category - the functional product types blended into "Cloud Communication Platform" (58)
Business VoIP & Cloud Phone System30Unified Communications (UCaaS) Platform24Contact Center & Helpdesk Software20CPaaS / Messaging API Platform18SMS & Mobile Messaging Marketing Platform17Customer Engagement & Cross-Channel Messaging Platform14AI Chatbot & Conversational AI Platform9Sales Engagement & Dialer Platform7Video Conferencing & Web Meeting Software7Customer Communications Orchestration & Omnichannel Inbox6Team Chat & Business Messaging Platform5Cloud AI/ML API & Developer Services5WhatsApp Business Messaging & Marketing Platform5Video Calling & Conferencing API/SDK4SIP Trunking & Virtual Phone Number Provider4Customer Service AI Agent & Automation Platform3Work Management & Team Task Collaboration Platform3Conversational & Messaging CRM3Customer Communications Management (CCM) Software3Conversation Intelligence & Speech Analytics2CRM Software2Microsoft Teams Voice & Direct Routing Platform2Workflow Automation & BPM Platform2Mass Notification & Critical Event Management Platform2Customer Data Platform & AI Personalization2All-in-One Team Collaboration Suite2Secure Encrypted Messaging & Collaboration Platform2AI Voice Agent & Voicebot Platform2Live Chat & Website Messaging Software2MQTT Broker & IoT Messaging Middleware1Member & Association Management Software1No-Code / Low-Code Application Platform1Whistleblowing & Case Management Software1Business Intelligence & Augmented Analytics Platform1Social Media Management & AI Content Platform1Client Portal & Document Collection Platform1Online Office Suite & Document Collaboration1Employee Communication App for Frontline & Deskless Workers1Remote Desktop & Screen-Sharing Support Tool1AR Remote Assistance & Visual Field Support Platform1Digital Sales Room & Buyer Engagement Platform1Online Community & Discussion Platform1Meeting Management & Agenda Software1ETL, Data Integration & Pipeline Platform1Scheduling SDK & Calendar API Platform1Text-to-Pay & Conversational Payment Platform1Co-Browsing & Visual Customer Support Platform1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Auto Dialer & Outbound Call Center Platform1Hotel Guest Messaging & Communication Platform1Network Monitoring & Management Software1Carrier Softswitch & VoIP Billing Platform1Court & Justice Agency Case Management System1Professional Services Automation (PSA) Software1Voice Broadcasting & Robocall Platform1Business Management Suite for SMBs1Employee Engagement & Survey Platform1
218 products5 pages scraped of 5221 in category8 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 76 | 4.8 | 22 | - | 4.6 / 4.9 / 4.8 / 4.6 | Lobster is a 360° digital ecosystem that streamlines data integration, orchestration, and connectivity across enterprises. Learn more about Lobster Data World | |
| 77 | 4.5 | 22 | - | 4.7 / 4.6 / 4.3 / 4.3 | Arena Live Chat and Live Blog give you several ways to communicate with your audience though polls, questions, messages, and more. Learn more about Arena | |
| 78 | 4.9 | 21 | - | 4.8 / 5.0 / 4.6 / 4.6 | A cloud voice & management platform for Teams Phone & Webex. Manage, assign, integrate & automate all in one platform. Learn more about Callroute | |
| 79 | 4.4 | 20 | - | 4.5 / 4.6 / 4.1 / 4.5 | Symphony Communication software has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Made for financial services. Learn more about Symphony Communication | |
| 80 | 5 | 19 | - | 5.0 / 5.0 / 4.7 / 4.9 | Augment your offering by incorporating cloud-based voice and video solutions into your existing platform. Learn more about iotum | |
| 81 | 4.3 | 19 | - | 4.1 / 4.2 / 4.4 / 3.9 | All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers. Learn more about Eloquant | |
| 82 | 4.1 | 19 | - | 4.3 / 4.5 / 4.1 / 3.8 | Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics. Learn more about Ring.io | |
| 83 | 4.9 | 18 | - | 4.9 / 5.0 / 4.9 / 4.9 | Boost your team efficiency with our leading Business Phone Platform. Seamless integration with powerful features! Learn more about TalkChief | |
| 84 | 4.1 | 18 | - | 4.1 / 3.2 / 4.2 / 4.5 | Cloud-based audio, voice, and video API platform. Winner of 'Best in Media APIs' from the 2020 API Awards. Learn more about Dolby.io | |
| 85 | 4.8 | 17 | - | 4.9 / 4.8 / 4.6 / 4.4 | Live video, screen sharing and co-browsing for more efficient sales and support teams. Learn more about Apizee | |
| 86 | 4.8 | 17 | - | 4.4 / 4.9 / 4.9 / 4.9 | One system for professional services: new business, projects, team, finances and reporting. Boost collaboration and profitability. Learn more about Teamogy | |
| 87 | 4.7 | 15 | - | 4.3 / 4.3 / 4.5 / 4.0 | Evolve is a SaaS customer communications solution that enables businesses to design, personalize & deliver secure cloud communications. Learn more about Quadient Inspire | |
| 88 | 4.7 | 14 | - | 4.6 / 4.7 / 4.3 / 4.9 | TXTImpact is a powerful Multichannel Text Messaging platform to send Bulk SMS, MMS, RCS, WhatsApp, and SMS API campaigns. Learn more about TXTImpact | |
| 89 | 4.6 | 14 | - | 4.6 / 4.4 / 4.6 / 4.3 | Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform. Learn more about Infobip | |
| 90 | 4.3 | 14 | - | 4.2 / 3.4 / 4.6 / 3.9 | Text, voice & video chat API for building scalable, secure, and modern chat apps for mobile and web that drive user-to-user engagement Learn more about CometChat | |
| 91 | 4.8 | 13 | - | 4.7 / 4.8 / 4.5 / 4.7 | LeadDesk is a cloud-based contact center software for high volume sales and customer-service. Customers range from SMBs to Enterprise. Learn more about LeadDesk | |
| 92 | 4.7 | 13 | - | 4.8 / 4.6 / 4.7 / 4.0 | Instantly add co-browsing, video chat, screen sharing, and annotations to your communications stack without re-writing code Learn more about Surfly | |
| 93 | 4.7 | 13 | - | 4.5 / 4.9 / 4.5 / 4.9 | Audio and video meeting collaboration solution that allows you to open a link to join a meeting on any browser, mobile and desktop. Learn more about Sylaps | |
| 94 | 4.6 | 13 | - | 4.8 / 4.5 / 4.8 / 4.3 | Webex Connect is an Enterprise CPaaS platform that enables rapid automation of multi-channel customer journeys. Learn more about Webex Connect | |
| 95 | 4.5 | 13 | - | 4.6 / 4.5 / 4.5 / 4.6 | Modern-day business communications. All your calls, numbers & features in powerful desktop, web & mobile apps. No contract Learn more about CircleLoop | |
| 96 | 4.1 | 13 | - | 4.5 / 4.0 / 4.4 / 4.3 | Omnichannel cloud communication platform with AI self-service and employee calling capabilities to run multiple business units across l Learn more about Intalk.io | |
| 97 | 4.7 | 12 | - | 4.6 / 4.8 / 4.7 / 4.6 | VIS, integrated with the Cisco CUCM platform, is the ideal solution for companies that want to use innovative technologies. Learn more about VIS Centralino in Cloud | |
| 98 | 5 | 11 | - | 5.0 / 5.0 / 5.0 / 4.9 | TxtSquad: HIPAA-compliant text messaging for healthcare. Streamline patient communication with SMS, reminders, and automation. Learn more about TxtSquad | |
| 99 | 4.9 | 11 | - | 4.9 / 5.0 / 4.5 / 4.8 | Rungway connects leaders with employees at scale and helps them understand emerging issues, empowering them to prioritise what matters. Learn more about Rungway | |
| 100 | 4.6 | 11 | - | 4.6 / 4.4 / 4.6 / 4.6 | CALLR is a Voice AI platform that uses AI voice agents to answer, qualify, analyze, and route inbound calls automatically. Learn more about CALLR |