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Cloud Communication Platform
https://www.capterra.com/cloud-communication-platform-software/Niches in this category - the functional product types blended into "Cloud Communication Platform" (58)
Business VoIP & Cloud Phone System30Unified Communications (UCaaS) Platform24Contact Center & Helpdesk Software20CPaaS / Messaging API Platform18SMS & Mobile Messaging Marketing Platform17Customer Engagement & Cross-Channel Messaging Platform14AI Chatbot & Conversational AI Platform9Sales Engagement & Dialer Platform7Video Conferencing & Web Meeting Software7Customer Communications Orchestration & Omnichannel Inbox6Team Chat & Business Messaging Platform5Cloud AI/ML API & Developer Services5WhatsApp Business Messaging & Marketing Platform5Video Calling & Conferencing API/SDK4SIP Trunking & Virtual Phone Number Provider4Customer Service AI Agent & Automation Platform3Work Management & Team Task Collaboration Platform3Conversational & Messaging CRM3Customer Communications Management (CCM) Software3Conversation Intelligence & Speech Analytics2CRM Software2Microsoft Teams Voice & Direct Routing Platform2Workflow Automation & BPM Platform2Mass Notification & Critical Event Management Platform2Customer Data Platform & AI Personalization2All-in-One Team Collaboration Suite2Secure Encrypted Messaging & Collaboration Platform2AI Voice Agent & Voicebot Platform2Live Chat & Website Messaging Software2MQTT Broker & IoT Messaging Middleware1Member & Association Management Software1No-Code / Low-Code Application Platform1Whistleblowing & Case Management Software1Business Intelligence & Augmented Analytics Platform1Social Media Management & AI Content Platform1Client Portal & Document Collection Platform1Online Office Suite & Document Collaboration1Employee Communication App for Frontline & Deskless Workers1Remote Desktop & Screen-Sharing Support Tool1AR Remote Assistance & Visual Field Support Platform1Digital Sales Room & Buyer Engagement Platform1Online Community & Discussion Platform1Meeting Management & Agenda Software1ETL, Data Integration & Pipeline Platform1Scheduling SDK & Calendar API Platform1Text-to-Pay & Conversational Payment Platform1Co-Browsing & Visual Customer Support Platform1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Auto Dialer & Outbound Call Center Platform1Hotel Guest Messaging & Communication Platform1Network Monitoring & Management Software1Carrier Softswitch & VoIP Billing Platform1Court & Justice Agency Case Management System1Professional Services Automation (PSA) Software1Voice Broadcasting & Robocall Platform1Business Management Suite for SMBs1Employee Engagement & Survey Platform1
218 products5 pages scraped of 5221 in category8 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.5 | 131 | 88% | 4.5 / 4.6 / 4.4 / 4.4 | Bandwidth provides APIs that make it easy to embed voice calling, text messaging, and 911 access into software and applications. Learn more about Bandwidth | |
| 27 | 4.6 | 126 | 83% | 4.7 / 4.6 / 4.5 / 4.5 | LoopUp gives multinationals one global provider for Teams Calling, simplifying management and support worldwide. Learn more about LoopUp | |
| 28 | 5 | 125 | 98% | 4.9 / 5.0 / 4.9 / 4.9 | TextP2P combines Text messaging, Email marketing, and Ringless Voicemail drops into one affordable and easy to use online application. Learn more about TextP2P | |
| 29 | 4.5 | 117 | 86% | 4.5 / 4.6 / 4.4 / 4.5 | Zingle helps SMBs and enterprise companies communicate with their customers authentically, at scale, for a better experience. Learn more about Medallia Concierge | |
| 30 | 4.7 | 108 | 90% | 4.7 / 4.7 / 4.6 / 4.6 | Cloud Contact Center platform deployed instantly with CRM plugins, full API access, and agent connectivity. Learn more about ZIWO | |
| 31 | Zoho Cliq Shortlist | 4.6 | 108 | - | 4.5 / 4.3 / 4.4 / 4.6 | Cliq will help you communicate, collaborate and reach consensus without any hassles. Catch up with your team no matter where you are. Learn more about Zoho Cliq |
| 32 | JivoChat Shortlist | 4.6 | 105 | 82% | 4.7 / 4.5 / 4.5 / 4.4 | Business messenger with multi channel could communication platform. Convert your visitors into clients today Learn more about JivoChat |
| 33 | 4.9 | 102 | 93% | 4.9 / 4.9 / 4.7 / 4.7 | Squaretalk is a cloud communication platform that increases lead engagement, contact rates, team performance, and sales personalization Learn more about Squaretalk | |
| 34 | 4.4 | 91 | - | 4.3 / 4.2 / 4.4 / 4.2 | Avaya UCaaS helps creates natural connections, whether human or digital, across all communication channels. Learn more about Avaya UCaaS | |
| 35 | 4.6 | 86 | - | 4.7 / 4.7 / 4.4 / 4.8 | Cloud-based solution to help businesses create & share personalized videos with prospects and existing customers to improve engagement Learn more about Sendspark | |
| 36 | 4.5 | 86 | - | 4.5 / 4.6 / 4.3 / 4.4 | An easy-to-use SMS marketing solution that gets you more sales through the power of texting. Text all your customers in seconds. Learn more about Mobile Text Alerts | |
| 37 | 4.3 | 84 | - | 4.3 / 4.2 / 4.2 / 4.5 | Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications. Learn more about Plivo | |
| 38 | 4.5 | 81 | - | 4.5 / 4.7 / 4.5 / 4.5 | Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Learn more about uContact | |
| 39 | Zenvia Shortlist | 4.5 | 71 | - | 4.5 / 3.9 / 4.3 / 4.2 | Zenvia Customer Cloud é a mais completa IA para atendimento ao cliente. Learn more about Zenvia |
| 40 | 4.7 | 70 | - | 4.6 / 4.6 / 4.5 / 4.5 | Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier! Learn more about Kavkom | |
| 41 | 3.8 | 67 | - | 3.6 / 3.2 / 3.8 / 3.7 | Zadarma offers a new generation of business phone system with virtual numbers in 110+ countries, free Cloud PBX, free CRM and widgets. Learn more about Zadarma | |
| 42 | Quo Shortlist | 4.2 | 63 | - | 4.3 / 4.1 / 4.2 / 4.1 | Quo gives your business a smarter phone system — with AI summaries, shared inboxes, and every conversation in one place. Learn more about Quo |
| 43 | 4.7 | 55 | - | 4.6 / 4.6 / 4.4 / 4.7 | Simple and powerful cloud phone solution. Get enterprise telephony features at a great price. Learn more about VoIPstudio | |
| 44 | 4.9 | 54 | - | 4.8 / 4.9 / 4.8 / 4.9 | Global Call Forwarding provides toll-free and local numbers from more than 160 countries. Learn more about Global Call Forwarding | |
| 45 | 4.7 | 53 | - | 4.7 / 4.6 / 4.6 / 4.6 | Send bulk text messages online to large groups of people. Pay-As-You-Go pricing, and text message marketing for any size of business. Learn more about Pony Express HQ | |
| 46 | 4.8 | 51 | - | 4.8 / 4.6 / 4.6 / 4.6 | Send mass text messages and phone calls to a list of contacts within seconds. Used by over 50,000 organizations around North America. Learn more about DialMyCalls | |
| 47 | 4.5 | 47 | - | 4.5 / 4.5 / 4.3 / 4.2 | Heymarket business texting empowers you to expand your marketing reach, close more sales, and create strong customer relationships. Learn more about Heymarket | |
| 48 | 4 | 46 | - | 4.2 / 4.2 / 3.7 / 3.8 | Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation Learn more about Zoho Voice | |
| 49 | 4.3 | 45 | - | 4.1 / 4.5 / 4.2 / 4.1 | Whispir is a cloud platform for automating intelligent, rich communications. Learn more about Whispir | |
| 50 | 4.4 | 44 | - | 4.3 / 4.0 / 4.1 / 4.3 | Sinch Engage is a cloud-based messaging platform made for easy, secure customer communication via SMS, MMS, RCS, and WhatsApp. Learn more about Sinch Engage |