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Cloud Communication Platform
https://www.capterra.com/cloud-communication-platform-software/Niches in this category - the functional product types blended into "Cloud Communication Platform" (58)
Business VoIP & Cloud Phone System30Unified Communications (UCaaS) Platform24Contact Center & Helpdesk Software20CPaaS / Messaging API Platform18SMS & Mobile Messaging Marketing Platform17Customer Engagement & Cross-Channel Messaging Platform14AI Chatbot & Conversational AI Platform9Sales Engagement & Dialer Platform7Video Conferencing & Web Meeting Software7Customer Communications Orchestration & Omnichannel Inbox6Team Chat & Business Messaging Platform5Cloud AI/ML API & Developer Services5WhatsApp Business Messaging & Marketing Platform5Video Calling & Conferencing API/SDK4SIP Trunking & Virtual Phone Number Provider4Customer Service AI Agent & Automation Platform3Work Management & Team Task Collaboration Platform3Conversational & Messaging CRM3Customer Communications Management (CCM) Software3Conversation Intelligence & Speech Analytics2CRM Software2Microsoft Teams Voice & Direct Routing Platform2Workflow Automation & BPM Platform2Mass Notification & Critical Event Management Platform2Customer Data Platform & AI Personalization2All-in-One Team Collaboration Suite2Secure Encrypted Messaging & Collaboration Platform2AI Voice Agent & Voicebot Platform2Live Chat & Website Messaging Software2MQTT Broker & IoT Messaging Middleware1Member & Association Management Software1No-Code / Low-Code Application Platform1Whistleblowing & Case Management Software1Business Intelligence & Augmented Analytics Platform1Social Media Management & AI Content Platform1Client Portal & Document Collection Platform1Online Office Suite & Document Collaboration1Employee Communication App for Frontline & Deskless Workers1Remote Desktop & Screen-Sharing Support Tool1AR Remote Assistance & Visual Field Support Platform1Digital Sales Room & Buyer Engagement Platform1Online Community & Discussion Platform1Meeting Management & Agenda Software1ETL, Data Integration & Pipeline Platform1Scheduling SDK & Calendar API Platform1Text-to-Pay & Conversational Payment Platform1Co-Browsing & Visual Customer Support Platform1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Auto Dialer & Outbound Call Center Platform1Hotel Guest Messaging & Communication Platform1Network Monitoring & Management Software1Carrier Softswitch & VoIP Billing Platform1Court & Justice Agency Case Management System1Professional Services Automation (PSA) Software1Voice Broadcasting & Robocall Platform1Business Management Suite for SMBs1Employee Engagement & Survey Platform1
218 products5 pages scraped of 5221 in category8 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 51 | 4.7 | 42 | - | 4.6 / 4.7 / 4.6 / 4.6 | MSG91 offers automation in CPAAS space for Promotional, Transactional, OTP SMS, customer segmentation and client conversations and more Learn more about msg91 | |
| 52 | 4 | 40 | - | 4.1 / 4.0 / 3.9 / 3.7 | AI-powered communications platform with deep CRM integration, real-time coaching, and hyperscale AWS infrastructure. Learn more about CloudCall | |
| 53 | 4.7 | 38 | - | 4.8 / 4.8 / 4.7 / 4.7 | Rinkel is a virtual switchboard on your mobile, which allows you to maintain a balance between personal and professional life. Learn more about Rinkel | |
| 54 | 4.7 | 38 | - | 4.4 / 4.7 / 4.6 / 4.5 | Power your business with the award-winning Talk and Text service by VirtualPBX. Save up to 80% off VoIP today! Starting at $18/mo! Learn more about VirtualPBX | |
| 55 | 4.5 | 37 | - | 4.8 / 4.6 / 4.3 / 4.5 | Cloud based customer engagement enables your agents to handle multiple, simultaneous conversations across SMS/text, chat, and social. Learn more about Quiq | |
| 56 | 4.9 | 36 | - | 4.8 / 4.9 / 4.6 / 4.9 | Software that helps you with alumni management, alumni engagement, and giving back. Request a demo today. Learn more about VeryConnect | |
| 57 | 4.6 | 36 | - | 4.7 / 4.8 / 4.5 / 4.5 | ClearTouch cloud platform delivers seamless, scalable, and secure multi-channel customer interactions with real-time collaboration. Learn more about ClearTouch Operator | |
| 58 | 4.5 | 35 | - | 4.7 / 4.8 / 4.6 / 4.5 | Telzio's cloud platform offers hassle-free hosting with calls and customizable routing, perfect for remote and mobile teams. Learn more about Telzio | |
| 59 | 4.3 | 35 | - | 4.4 / 4.1 / 4.3 / 4.2 | Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support. Learn more about Gupshup | |
| 60 | 4 | 35 | - | 3.9 / 3.8 / 3.8 / 3.8 | Freshcaller is a cloud communication platform for customer support and sales teams. It offers phone numbers in 90+ countries. Learn more about Freshcaller | |
| 61 | 3.6 | 35 | - | 4.0 / 3.2 / 3.6 / 3.5 | Full-featured cloud phone system that allows businesses to accept calls and texts on mobile and stationary devices. Learn more about Line2 Pro | |
| 62 | 4.7 | 34 | - | 4.9 / 4.6 / 4.7 / 4.5 | Our SMS API is a fast, customizable program designed to fit your company's needs by reliably sending and receiving messages globally. Learn more about SMS API | |
| 63 | 4.4 | 33 | - | 4.3 / 4.3 / 4.4 / 4.3 | All-in-one collaboration platform that takes the hassle out of collaboration, so you can focus on what truly matters. Learn more about Lark | |
| 64 | 4.2 | 33 | - | 4.1 / 4.4 / 4.2 / 4.1 | An all-in-one software solution for sales teams. Aloware offers automatic dialing, seamless CRM integrations, and workflow automations Learn more about Aloware | |
| 65 | 4.4 | 31 | - | 4.1 / 4.1 / 4.2 / 4.3 | VidyoConnect is a meeting solution for team collaboration that speeds alignment across your enterprise. Learn more about VidyoConnect | |
| 66 | 4.2 | 31 | - | 4.1 / 3.9 / 3.9 / 3.8 | Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai & Sendbird Communication Suite. Learn more about Sendbird | |
| 67 | 4.8 | 30 | - | 4.5 / 4.6 / 4.6 / 4.6 | Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business. Learn more about NUACOM | |
| 68 | 4.4 | 30 | - | 4.4 / 4.3 / 4.3 / 4.1 | Stay connected anywhere with a high quality and reliable business cloud communication platform, including phone, SMS, video, and chat. Learn more about BroadVoice Cloud PBX | |
| 69 | 4.9 | 29 | - | 4.7 / 5.0 / 4.7 / 4.8 | Hosted communications specialist. Robust feature set. High-touch, live support. Full remote worker support. Turn-up in hours not days. Learn more about MAXvoice | |
| 70 | 4.5 | 28 | - | 4.6 / 4.5 / 4.6 / 4.4 | Intranet solution that allows to redesign the internal communication and knowledge base, approval processes , and much more. Learn more about WorkTogether | |
| 71 | iVision Mobile Shortlist | 4.7 | 27 | - | 4.4 / 5.0 / 4.7 / 4.7 | White Label SMS marketing with iVision Mobile - A robust SMS Marketing software and digital loyalty kiosk technology provider Learn more about iVision Mobile |
| 72 | 4 | 24 | - | 4.0 / 4.0 / 4.1 / 4.1 | Moxo centralizes communication with tools for messaging, file sharing, and collaboration in a secure cloud workspace. Learn more about Moxo | |
| 73 | 4.8 | 23 | - | 4.7 / 4.9 / 4.8 / 4.8 | All-in-one cloud communication with voice, video, and messaging to keep your team connected anywhere. Learn more about Vonix | |
| 74 | 4.5 | 23 | - | 4.3 / 4.1 / 4.3 / 4.4 | Add Video chat, Voice chat, Live streaming, or host video in your app, website within minutes Learn more about Video sdk | |
| 75 | Kimoby Shortlist | 5 | 22 | - | 5.0 / 4.9 / 5.0 / 4.7 | Kimoby is a customer communications management platform that enables Business Instant Messaging for team work and customer service. Learn more about Kimoby |