All categoriesLaunch brief →
Cloud Communication Platform
https://www.capterra.com/cloud-communication-platform-software/Niches in this category - the functional product types blended into "Cloud Communication Platform" (58)
Business VoIP & Cloud Phone System30Unified Communications (UCaaS) Platform24Contact Center & Helpdesk Software20CPaaS / Messaging API Platform18SMS & Mobile Messaging Marketing Platform17Customer Engagement & Cross-Channel Messaging Platform14AI Chatbot & Conversational AI Platform9Sales Engagement & Dialer Platform7Video Conferencing & Web Meeting Software7Customer Communications Orchestration & Omnichannel Inbox6Team Chat & Business Messaging Platform5Cloud AI/ML API & Developer Services5WhatsApp Business Messaging & Marketing Platform5Video Calling & Conferencing API/SDK4SIP Trunking & Virtual Phone Number Provider4Customer Service AI Agent & Automation Platform3Work Management & Team Task Collaboration Platform3Conversational & Messaging CRM3Customer Communications Management (CCM) Software3Conversation Intelligence & Speech Analytics2CRM Software2Microsoft Teams Voice & Direct Routing Platform2Workflow Automation & BPM Platform2Mass Notification & Critical Event Management Platform2Customer Data Platform & AI Personalization2All-in-One Team Collaboration Suite2Secure Encrypted Messaging & Collaboration Platform2AI Voice Agent & Voicebot Platform2Live Chat & Website Messaging Software2MQTT Broker & IoT Messaging Middleware1Member & Association Management Software1No-Code / Low-Code Application Platform1Whistleblowing & Case Management Software1Business Intelligence & Augmented Analytics Platform1Social Media Management & AI Content Platform1Client Portal & Document Collection Platform1Online Office Suite & Document Collaboration1Employee Communication App for Frontline & Deskless Workers1Remote Desktop & Screen-Sharing Support Tool1AR Remote Assistance & Visual Field Support Platform1Digital Sales Room & Buyer Engagement Platform1Online Community & Discussion Platform1Meeting Management & Agenda Software1ETL, Data Integration & Pipeline Platform1Scheduling SDK & Calendar API Platform1Text-to-Pay & Conversational Payment Platform1Co-Browsing & Visual Customer Support Platform1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Auto Dialer & Outbound Call Center Platform1Hotel Guest Messaging & Communication Platform1Network Monitoring & Management Software1Carrier Softswitch & VoIP Billing Platform1Court & Justice Agency Case Management System1Professional Services Automation (PSA) Software1Voice Broadcasting & Robocall Platform1Business Management Suite for SMBs1Employee Engagement & Survey Platform1
218 products5 pages scraped of 5221 in category8 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 151 | 3 | 2 | - | 3.0 / 5.0 / 3.0 / 0.0 | Platform to help students succeed through communication and engagement. Learn more about Ready Campus App | |
| 152 | 1 | 2 | - | 1.0 / 1.0 / 2.5 / 1.0 | Nylas is an API platform integrating email, calendar, contacts & scheduling into apps to enable communications functionality. Learn more about Nylas | |
| 153 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications Learn more about Comapi | |
| 154 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Cloud-based tool to send mass and targeted text messages, phone calls, and emails to your employees and stakeholders. Learn more about RapidCast | |
| 155 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform. Learn more about Enreach Omnichannel | |
| 156 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Wcapi is a WhatsApp cloud application programming interface that helps businesses streamline communication with automated responses. Learn more about Wcapi | |
| 157 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Callerdesk is a cloud voice communication platform which helps Businesses to setup Virtual Call centre all over the world for enabling Learn more about CallerDesk | |
| 158 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | metricVOICE by Fastmetrics. Hosted VoIP & UCaaS starting from $15 per month. LIVE email and phone support in the Bay Area. Learn more about metricVOICE | |
| 159 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Modernize communications, improve security, and make your communications platform work better so you can work better: with Retarus. Learn more about Retarus | |
| 160 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 4.0 | MirrorFly is a popular CPaaS solution that comes with AI communication features, including AI agent video, voice & chat features. Learn more about MirrorFly | |
| 161 | 5 | 1 | - | 4.0 / 5.0 / 4.0 / 5.0 | Cloud communication tool that offers SIP accounts, configuration of phone numbers, voice response system, cloud call center, and more. Learn more about VoIP Innovations | |
| 162 | 5 | 1 | - | 4.0 / 4.0 / 4.0 / 3.0 | Customer identity and engagement APIs that enable businesses to register accounts, verify phone numbers, identify users and more. Learn more about TeleSign Platform | |
| 163 | 5 | 1 | - | 5.0 / 5.0 / 5.0 / 5.0 | Today’s workforce expects modern tools to automate & enhance performance. Lightspeed enables teams with Voice, Video, Chat & Mobile! Learn more about Lightspeed Voice Quantum | |
| 164 | 5 | 1 | - | 5.0 / 5.0 / 4.0 / 5.0 | RingRx is a cloud-based, HIPAA-compliant phone system designed to help healthcare practices of all sizes. Learn more about RingRx | |
| 165 | 4 | 1 | - | 5.0 / 5.0 / 4.0 / 4.0 | Cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Learn more about VoiceSage | |
| 166 | 3 | 1 | - | 3.0 / 4.0 / 2.0 / 0.0 | STARFACE offers a flexible and future-proof IP telephony system. As a UCC platform it even offers functions like video conferencing. Learn more about STARFACE | |
| 167 | 0 | 0 | - | – / – / – / – | Flexperto is a cloud platform for efficient sales which enable agents to communicate with customers over remote channels Learn more about Flexperto | |
| 168 | 0 | 0 | - | – / – / – / – | Software that automates customer engagement, marketing, and AI support across WhatsApp, Instagram, Messenger, email, and web chat. Learn more about PIWA | |
| 169 | 0 | 0 | - | – / – / – / – | Organize all your communications in one platform and reach your employees on the channels they already use: email, Slack, Teams, & SMS. Learn more about Reach | |
| 170 | 0 | 0 | - | – / – / – / – | TeamsPhony is a professional VoIP telephony solution directly integrated into Teams. Make videoconferencing and processing Learn more about TeamsPhony | |
| 171 | 0 | 0 | - | – / – / – / – | SIPRTC is a secure CPaaS with voice, SMS, WhatsApp, email, AI voicebots, STT/TTS/LLM, analytics, and cloud or on-prem deployment. Learn more about SIPRTC CPaaS | |
| 172 | 0 | 0 | - | – / – / – / – | TrustBy is a secure communication platform that verifies sender identity through encrypted SMS and email messaging services. Learn more about TrustBy | |
| 173 | 0 | 0 | - | – / – / – / – | Sinch is a cloud communications provider powering billions of customer interactions worldwide. Learn more about Sinch | |
| 174 | 0 | 0 | - | – / – / – / – | Voxology is a communications platform providing Voice and Messaging APIs, SIP Trunking, Phone Number Information Lookups, and more. Learn more about Voxology | |
| 175 | 0 | 0 | - | – / – / – / – | Advanced cloud-based Voice solutions including Omni-channel cloud Call Center Platform and Voice Broadcast Platform. Learn more about Voice Solution |