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Cloud Communication Platform
https://www.capterra.com/cloud-communication-platform-software/Niches in this category - the functional product types blended into "Cloud Communication Platform" (58)
Business VoIP & Cloud Phone System30Unified Communications (UCaaS) Platform24Contact Center & Helpdesk Software20CPaaS / Messaging API Platform18SMS & Mobile Messaging Marketing Platform17Customer Engagement & Cross-Channel Messaging Platform14AI Chatbot & Conversational AI Platform9Sales Engagement & Dialer Platform7Video Conferencing & Web Meeting Software7Customer Communications Orchestration & Omnichannel Inbox6Team Chat & Business Messaging Platform5Cloud AI/ML API & Developer Services5WhatsApp Business Messaging & Marketing Platform5Video Calling & Conferencing API/SDK4SIP Trunking & Virtual Phone Number Provider4Customer Service AI Agent & Automation Platform3Work Management & Team Task Collaboration Platform3Conversational & Messaging CRM3Customer Communications Management (CCM) Software3Conversation Intelligence & Speech Analytics2CRM Software2Microsoft Teams Voice & Direct Routing Platform2Workflow Automation & BPM Platform2Mass Notification & Critical Event Management Platform2Customer Data Platform & AI Personalization2All-in-One Team Collaboration Suite2Secure Encrypted Messaging & Collaboration Platform2AI Voice Agent & Voicebot Platform2Live Chat & Website Messaging Software2MQTT Broker & IoT Messaging Middleware1Member & Association Management Software1No-Code / Low-Code Application Platform1Whistleblowing & Case Management Software1Business Intelligence & Augmented Analytics Platform1Social Media Management & AI Content Platform1Client Portal & Document Collection Platform1Online Office Suite & Document Collaboration1Employee Communication App for Frontline & Deskless Workers1Remote Desktop & Screen-Sharing Support Tool1AR Remote Assistance & Visual Field Support Platform1Digital Sales Room & Buyer Engagement Platform1Online Community & Discussion Platform1Meeting Management & Agenda Software1ETL, Data Integration & Pipeline Platform1Scheduling SDK & Calendar API Platform1Text-to-Pay & Conversational Payment Platform1Co-Browsing & Visual Customer Support Platform1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Auto Dialer & Outbound Call Center Platform1Hotel Guest Messaging & Communication Platform1Network Monitoring & Management Software1Carrier Softswitch & VoIP Billing Platform1Court & Justice Agency Case Management System1Professional Services Automation (PSA) Software1Voice Broadcasting & Robocall Platform1Business Management Suite for SMBs1Employee Engagement & Survey Platform1
218 products5 pages scraped of 5221 in category8 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 126 | 5 | 5 | - | 4.6 / 4.8 / 4.4 / 4.8 | Streamline decisions with Slingshot: Custom AI transforms scattered data into immediate, actionable intelligence for market success. Learn more about Slingshot | |
| 127 | 5 | 5 | - | 4.8 / 5.0 / 4.4 / 5.0 | Run your business phone system on the cloud with secure calling, unified communications, and centralized management. Learn more about Yeastar Cloud PBX | |
| 128 | 4.8 | 5 | - | 4.6 / 5.0 / 4.8 / 5.0 | Sales-oriented outbound call centers and customer service teams across various industries like healthcare, telemarketing, finance, etc. Learn more about Voicespin | |
| 129 | 4.8 | 5 | - | 4.8 / 5.0 / 4.6 / 4.6 | SMS marketing software Including a\b testing, clicktracking, list management, mobile landing pages and more. Learn more about SMS Studio | |
| 130 | 4.8 | 5 | - | 4.8 / 5.0 / 4.8 / 4.8 | Elevate business communication with Notifyre's secure cloud SMS and fax solutions. Easy to use, accessible online, via email, or API. Learn more about Notifyre | |
| 131 | 4.6 | 5 | - | 4.6 / 5.0 / 4.6 / 4.8 | Cloud based Voice solutions from Voice Clearity ensure efficiency, cost effectiveness and unparalleled reliability with intelligence. Learn more about Voice Clearity | |
| 132 | 4 | 5 | - | 4.0 / 3.5 / 3.8 / 3.4 | Meet all business communication needs with Knowlarity’s all-in-one Cloud Communication Platform for better CX, ROI & revenue. Learn more about Knowlarity | |
| 133 | 4 | 5 | - | 3.8 / 3.8 / 3.5 / 3.5 | A white label & multi tenant predictive dialer software supporting predictive, progressive, preview, power and manual dialling . Learn more about ICTBroadcast | |
| 134 | 3.4 | 5 | - | 3.6 / 3.0 / 3.4 / 3.2 | Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. Learn more about Servetel | |
| 135 | 3.4 | 5 | - | 3.8 / 3.6 / 3.2 / 3.8 | MENA’s leading Arabic conversational AI platform. Empowering businesses with AI-powered bots that chat like human beings. Learn more about WideBot | |
| 136 | 5 | 4 | - | 4.8 / 5.0 / 4.8 / 4.5 | Lets businesses and developers embed voice & video communication into their apps in minutes. Learn more about Voximplant Platform | |
| 137 | 5 | 4 | - | 5.0 / 5.0 / 5.0 / 5.0 | Flexible Cloud Contact Center Software Platform sold globally as CCaaS, & to enterprises. Fully blended omnichannel, quick deployment. Learn more about Softdial Contact Center | |
| 138 | 5 | 4 | - | 5.0 / 5.0 / 4.8 / 5.0 | iFlyChat is real-time chat SDK and messaging API for web and mobile apps. Learn more about iFlyChat | |
| 139 | 4.8 | 4 | - | 4.8 / 5.0 / 4.5 / 5.0 | Australian cloud PBX tool that provides1300, 1800, and virtual receptionist phone services with call routing and voicemail features. Learn more about easyinbound | |
| 140 | 5 | 3 | - | 4.3 / 5.0 / 4.7 / 4.7 | Eccentex delivers Dynamic Case Management and Business Process Automation that leverage the power of Generative AI. Learn more about AppBase DCM & BPM Platform | |
| 141 | 4.3 | 3 | - | 4.7 / 4.0 / 4.3 / 4.0 | Cloud communication platform that helps businesses collaborate with clients or team members via LAN, WLAN, and other devices. Learn more about OXO Connect | |
| 142 | 4.3 | 3 | - | 5.0 / 3.7 / 4.7 / 4.7 | Remove the SPAM & SCAM likely messages from your dialing campaigns immediately. Increase your contacts by 500% on the first day. Learn more about iNexus | |
| 143 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | SMS marketing software that uses behavioral and demographic data to segment target audiences. Learn more about SMS Número Corto | |
| 144 | 5 | 2 | - | 5.0 / 5.0 / 4.5 / 0.0 | Retain is a white-labeled digital delivery SaaS tool using AI to increase customer engagement in delinquency communications. Learn more about Retain | |
| 145 | 5 | 2 | - | 4.5 / 5.0 / 5.0 / 5.0 | eCourtDate is an AI-powered communications and data management platform purpose-built for the justice system. Learn more about eCourtDate | |
| 146 | 4.5 | 2 | - | 4.5 / 5.0 / 4.5 / 5.0 | Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface. Learn more about Omnicus | |
| 147 | 4.5 | 2 | - | 3.5 / 3.5 / 3.5 / 3.5 | Cloud-native CPaaS enabling programmable messaging, voice, video, and AI-driven customer engagement via APIs. Learn more about Kaleyra | |
| 148 | 4.5 | 2 | - | 4.0 / 4.5 / 4.0 / 4.0 | Instant live video support for service teams. Fix technical issues remotely. Basic version from €0. Learn more about tele-LOOK | |
| 149 | 4.5 | 2 | - | 4.5 / 5.0 / 4.0 / 4.0 | All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents. Learn more about Hibot | |
| 150 | 4.5 | 2 | - | 4.0 / 4.0 / 4.5 / 4.5 | HiveMQ is the proven enterprise MQTT platform designed to connect, communicate, and control IoT data under real-world stress. Learn more about HiveMQ |