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Cloud Communication Platform
https://www.capterra.com/cloud-communication-platform-software/Niches in this category - the functional product types blended into "Cloud Communication Platform" (58)
Business VoIP & Cloud Phone System30Unified Communications (UCaaS) Platform24Contact Center & Helpdesk Software20CPaaS / Messaging API Platform18SMS & Mobile Messaging Marketing Platform17Customer Engagement & Cross-Channel Messaging Platform14AI Chatbot & Conversational AI Platform9Sales Engagement & Dialer Platform7Video Conferencing & Web Meeting Software7Customer Communications Orchestration & Omnichannel Inbox6Team Chat & Business Messaging Platform5Cloud AI/ML API & Developer Services5WhatsApp Business Messaging & Marketing Platform5Video Calling & Conferencing API/SDK4SIP Trunking & Virtual Phone Number Provider4Customer Service AI Agent & Automation Platform3Work Management & Team Task Collaboration Platform3Conversational & Messaging CRM3Customer Communications Management (CCM) Software3Conversation Intelligence & Speech Analytics2CRM Software2Microsoft Teams Voice & Direct Routing Platform2Workflow Automation & BPM Platform2Mass Notification & Critical Event Management Platform2Customer Data Platform & AI Personalization2All-in-One Team Collaboration Suite2Secure Encrypted Messaging & Collaboration Platform2AI Voice Agent & Voicebot Platform2Live Chat & Website Messaging Software2MQTT Broker & IoT Messaging Middleware1Member & Association Management Software1No-Code / Low-Code Application Platform1Whistleblowing & Case Management Software1Business Intelligence & Augmented Analytics Platform1Social Media Management & AI Content Platform1Client Portal & Document Collection Platform1Online Office Suite & Document Collaboration1Employee Communication App for Frontline & Deskless Workers1Remote Desktop & Screen-Sharing Support Tool1AR Remote Assistance & Visual Field Support Platform1Digital Sales Room & Buyer Engagement Platform1Online Community & Discussion Platform1Meeting Management & Agenda Software1ETL, Data Integration & Pipeline Platform1Scheduling SDK & Calendar API Platform1Text-to-Pay & Conversational Payment Platform1Co-Browsing & Visual Customer Support Platform1Patient Engagement & Communication Platform1Personalized Video Marketing & Sales Video Platform1Auto Dialer & Outbound Call Center Platform1Hotel Guest Messaging & Communication Platform1Network Monitoring & Management Software1Carrier Softswitch & VoIP Billing Platform1Court & Justice Agency Case Management System1Professional Services Automation (PSA) Software1Voice Broadcasting & Robocall Platform1Business Management Suite for SMBs1Employee Engagement & Survey Platform1
218 products5 pages scraped of 5221 in category8 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 101 | 4.3 | 11 | - | 4.2 / 4.3 / 4.2 / 4.3 | Placetel is a business communications solution with telephony, messaging, meetings & smart automation. Trusted by 40,000 companies. Learn more about Placetel | |
| 102 | 4.8 | 10 | - | 4.7 / 5.0 / 4.4 / 4.8 | With SkySwitch, resellers can offer their end-users communication and collaboration services with ease even if they are not experts. Learn more about SkySwitch | |
| 103 | 4.8 | 10 | - | 4.8 / 5.0 / 4.6 / 4.7 | Cloud Video Real-time Communications with high-quality transactional channels for existing IP Contact Centers. Learn more about Video RTC | |
| 104 | 4.8 | 10 | - | 4.7 / 4.8 / 4.8 / 4.7 | Cloud-based solution that lets users manage corporate communications and customer service contact centers from a single place. Learn more about HiperMe! | |
| 105 | 4.2 | 10 | - | 3.4 / 3.5 / 3.6 / 3.4 | UCx is a cloud communication platform that lets users conduct video meetings, make calls, send instant messages and much more. Learn more about UCx | |
| 106 | 4.9 | 9 | - | 4.8 / 4.9 / 4.9 / 4.8 | Web-based communication platform that helps marketers create campaigns via drag and drop interface, send updates on WhatsApp, and more. Learn more about AIO | |
| 107 | 4.9 | 9 | - | 4.9 / 4.9 / 4.6 / 5.0 | As a telecom operator and cloud software vendor, we empower Customer Service & Sales teams to effectively handle all interactions. Learn more about Diabolocom | |
| 108 | 4.8 | 9 | - | 4.2 / 4.8 / 4.7 / 4.3 | INSIGHT INTO ACTION Apteco FastStats® is the first part of your journey to a true understanding of your customers and prospects. Learn more about Apteco FastStats | |
| 109 | 4.8 | 9 | - | 5.0 / 4.9 / 4.7 / 4.8 | Cloud-based communications platform that provides secure, multi-channel messaging across SMS, email, voice, RCS and Conversational AI. Learn more about Soprano | |
| 110 | 4.7 | 9 | - | 4.9 / 4.9 / 4.6 / 4.4 | Omnichannel platform that helps companies to unify and automate communications with chatbots, multiagent, broadcast campaigns and more. Learn more about Ticker | |
| 111 | 4.7 | 9 | - | 4.3 / 4.9 / 4.3 / 4.6 | High-performance enterprise communication platform for delivering Unified Communications and Collaboration services Learn more about 4PSA VoipNow | |
| 112 | 4 | 9 | - | 4.3 / 4.0 / 4.2 / 4.4 | Launch bi-directional sms text conversations within one minute, NLP-enhanced automations within one hour and Instant Apps within a day. Learn more about Prompt.io | |
| 113 | 4.8 | 8 | - | 4.5 / 4.9 / 4.6 / 4.8 | Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly. Learn more about Pypestream | |
| 114 | 4 | 8 | - | 4.4 / 3.9 / 4.5 / 4.1 | Flowroute provides cloud-based calling and messaging through APIs and a self-service online portal. Learn more about Flowroute | |
| 115 | 5 | 7 | - | 5.0 / 5.0 / 5.0 / 5.0 | Tinkle is the smarter business phone system with no setup fees, line rental or contracts and a host of easy to use on-demand features. Learn more about Tinkle | |
| 116 | 4.9 | 7 | - | 5.0 / 4.8 / 4.9 / 5.0 | Cloud PBX for Full Collaboration and Contact Center integrated with Microsoft Teams and Google Workspace Learn more about Callbox | |
| 117 | 4.9 | 7 | - | 4.7 / 5.0 / 4.4 / 4.7 | Single Communications Platform for Messaging & Voice Learn more about CM.com Communications Platform | |
| 118 | 4.6 | 7 | - | 4.9 / 4.9 / 4.6 / 4.6 | Teams.cc is a simple and fast AI-powered team chat platform that allows teams of all sizes to connect and work more effectively. Learn more about Teams.cc | |
| 119 | 4.6 | 7 | - | 4.4 / 4.9 / 4.7 / 4.5 | Deliver personalized content and brand experiences across the customer journey with our digital customer engagement platform. Learn more about Messangi | |
| 120 | 4.4 | 7 | - | 4.7 / 4.1 / 4.0 / 4.0 | It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus | |
| 121 | 4.1 | 7 | - | 4.7 / 4.0 / 4.4 / 4.2 | EnableX delivers AI-driven omnichannel engagement for personalized, seamless interactions across web and social channels. Learn more about EnableX | |
| 122 | 2.8 | 6 | - | 2.7 / 2.7 / 2.8 / 2.8 | Empower your business with a versatile cloud communication platform. Seamlessly connect with customers through voice and video. Learn more about SignalWire | |
| 123 | 5 | 5 | - | 4.8 / 5.0 / 4.6 / 4.8 | The most personal customer interaction tool: Voice, video, chat, screen-sharing and appointment scheduling. Learn more about Okomo | |
| 124 | 5 | 5 | - | 4.6 / 5.0 / 4.8 / 5.0 | Contact Cloud is an all-in-one virtual business phone system for any business. Learn more about Contact Cloud | |
| 125 | 5 | 5 | - | 5.0 / 5.0 / 4.6 / 5.0 | Our powerful LCR technology optimizes outbound and inbound voice API call routing in real time, reducing costs by 50%+. Learn more! Learn more about thinQ |