All categories
Niches in this category - the functional product types blended into "Live Chat" (59)
AI Chatbot & Conversational AI Platform116Contact Center & Helpdesk Software83Live Chat & Website Messaging Software74Conversational Marketing & Chatbot Lead Capture40Customer Communications Orchestration & Omnichannel Inbox39Customer Service AI Agent & Automation Platform34WhatsApp Business Messaging & Marketing Platform24Conversational & Messaging CRM21SMS & Mobile Messaging Marketing Platform11Co-Browsing & Visual Customer Support Platform10Customer Engagement & Cross-Channel Messaging Platform9Team Chat & Business Messaging Platform8CRM Software6AI Voice Agent & Voicebot Platform6AI Receptionist & Virtual Phone Answering Service5Marketing Automation Platform5Reputation & Review Marketing Platform4Shared Inbox & Collaborative Email Platform4Enterprise AI Search & Knowledge Management3AI Agent Builder & Orchestration Platform3Patient Engagement & Communication Platform3Digital Experience Analytics & Session Replay Platform3Unified Communications (UCaaS) Platform3Text-to-Pay & Conversational Payment Platform3Live Shopping & Social Commerce Platform3Lead Capture & Lead Management Software3Video Conferencing & Web Meeting Software3Appointment Scheduling & Online Booking Software2Online Community & Discussion Platform2Customer Data Platform & AI Personalization2Contact Center Quality Management & Workforce Optimization2Conversation Intelligence & Speech Analytics2Sales Engagement & Dialer Platform2All-in-One Team Collaboration Suite2Business Management Suite for SMBs2Ecommerce Marketing Automation Platform2Outsourced Virtual Assistant Staffing Service1Customer Engagement Platform for Restaurants & Local Businesses1Qualitative Research & Data Analysis Platform1B2B Sales Rep & Wholesale Order-Writing App1Vertical Industry Analytics Platform1Remote Desktop & Screen-Sharing Support Tool1Dental & Medical Practice Management Software1Digital Adoption Platform (DAP)1Secure Encrypted Messaging & Collaboration Platform1No-Code / Low-Code Application Platform1CPaaS / Messaging API Platform1Work Management & Team Task Collaboration Platform1Voice of Customer & Experience Management Platform1AI Personal Productivity Assistant1Social Media Management & AI Content Platform1IT Operations & AIOps Platform1Local Listings & Multi-Location Marketing Platform1Personalized Video Marketing & Sales Video Platform1Whistleblowing & Case Management Software1Remote IT Monitoring & Endpoint Management (RMM)1Knowledge Base & Wiki Software1IT/HR Service Desk AI Assistant1Cloud AI/ML API & Developer Services1
544 products12 pages scraped of 12551 in category5 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 251 | 5 | 6 | - | 5.0 / 5.0 / 5.0 / 4.8 | Twilio Flex is cloud contact center software that enables customer service and sales teams through a digital engagement center. Learn more about Twilio Flex | |
| 252 | 4.8 | 6 | - | 5.0 / 4.3 / 4.8 / 3.5 | WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience. Learn more about WebsiteAlive | |
| 253 | 4.8 | 6 | - | 4.7 / 4.7 / 4.5 / 4.8 | SnapCall is a Live Video, Voice and Screen Sharing tool for Virtual Sales that helps convert web-traffic into buyers. Learn more about SnapCall | |
| 254 | 4.8 | 6 | - | 4.8 / 5.0 / 4.8 / 4.5 | AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more Learn more about BotPenguin | |
| 255 | 4.8 | 6 | - | 4.8 / 5.0 / 4.5 / 5.0 | AI chatbot add-on for Gorgias. Your perfect CX AI assistant that helps clients 24/7 and successfully automates 70% of your tickets. Learn more about PerfectBot | |
| 256 | 4.7 | 6 | - | 4.5 / 4.0 / 4.7 / 4.6 | Leading conversational AI platform, allowing small teams through large enterprises to create superior AI assistants and chatbots. Learn more about Rasa | |
| 257 | 4.7 | 6 | - | 4.7 / 4.5 / 4.8 / 5.0 | Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. Learn more about ServiceTonic | |
| 258 | 4.7 | 6 | - | 4.6 / 4.3 / 4.6 / 4.3 | Smart live chat software from the UK leaders. WhosOn offers advanced scale, security, and customisation scope. Take out a trial today. Learn more about WhosOn | |
| 259 | 4.7 | 6 | - | 4.5 / 4.3 / 4.2 / 4.4 | Omnichannel communication platform and all-in-one messaging software to raise sales & boost customer support effectivity. Learn more about Umnico | |
| 260 | 4.5 | 6 | - | 4.3 / 4.6 / 4.5 / 4.4 | Live Agent is a cloud-based customer experience tool that helps agents deliver personalized assistance to customers. Learn more about Live Agent | |
| 261 | 4.5 | 6 | - | 4.3 / 4.7 / 4.3 / 4.5 | Collect customer feedback at relevant touchpoints, measure customer experience, and then take smart actions based on collected feedback Learn more about Howazit | |
| 262 | 4.5 | 6 | - | 4.7 / 4.8 / 4.5 / 4.0 | Easy to use yet powerful and functionally rich SMS messaging tool that has served businesses of all sizes for 15 years. Learn more about texti.fi | |
| 263 | 3.7 | 6 | - | 3.7 / 4.0 / 3.5 / 3.8 | Established in the UK. Click4Assistance was one of the first, ground-breaking providers to introduce Live Chat for Websites. Learn more about Click4Assistance | |
| 264 | 3.7 | 6 | - | 4.0 / 4.0 / 3.7 / 3.6 | With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. Learn more about LiveOps | |
| 265 | 5 | 5 | - | 5.0 / 5.0 / 5.0 / 5.0 | Digital clienteling software that enables live co-shopping via chat, voice, and video between brand associates and customers. Learn more about Digital Clienteling | |
| 266 | 5 | 5 | - | 5.0 / 5.0 / 5.0 / 5.0 | melibo combines Live Chat with AI Chatbots. Your Live Agents can focus on the crucial questions and the chatbot handles all the rest. Learn more about Melibo | |
| 267 | 5 | 5 | - | 4.8 / 5.0 / 5.0 / 4.8 | On-premise or cloud-based end-to-end encrypted voice call and messaging application that helps secure all data flows. Learn more about Biocoded | |
| 268 | 5 | 5 | - | 4.9 / 5.0 / 5.0 / 5.0 | Cloud-based video chat solution for businesses to co-browse and share content and streamline sales and customer service processes. Learn more about VeriShow | |
| 269 | 5 | 5 | - | 4.6 / 5.0 / 5.0 / 5.0 | Thrio's hybrid CCaaS/CPaaS platform features process automation, inbound/outbound voice, full omnichannel, and built-in AI tools. Learn more about Thrio | |
| 270 | 5 | 5 | - | 4.8 / 4.6 / 4.8 / 4.4 | AI Chatbot is an AI powered conversational chatbot builder for customer support. Learn more about AI Chatbot | |
| 271 | 4.6 | 5 | - | 5.0 / 4.6 / 4.6 / 4.6 | NinjaChat is a Live Chat Software. Helps to engage your website visitors by integrating your live chat with multi-channel communication Learn more about NinjaChat | |
| 272 | 4.6 | 5 | - | 4.6 / 5.0 / 4.8 / 5.0 | Video commerce platform that allows teams to connect with customers to give real-time advice via live video shopping. Learn more about Confer With | |
| 273 | 4.6 | 5 | - | 4.8 / 4.8 / 4.6 / 4.8 | Fastest app for sales reps. 2 minutes learning curve. Mobile-based application that helps sellers process payments and orders. Learn more about 20 Bananas | |
| 274 | 4.6 | 5 | - | 4.6 / 4.6 / 4.6 / 4.2 | WotNot speaks your mind to your customers, leads, and visitors with the help of our personalized, smart AI-chatbot! Learn more about WotNot | |
| 275 | 4.6 | 5 | - | 4.2 / 4.2 / 4.2 / 4.6 | Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot-building platform. Learn more about SAP Conversational AI |