All categories
Niches in this category - the functional product types blended into "Live Chat" (59)
AI Chatbot & Conversational AI Platform116Contact Center & Helpdesk Software83Live Chat & Website Messaging Software74Conversational Marketing & Chatbot Lead Capture40Customer Communications Orchestration & Omnichannel Inbox39Customer Service AI Agent & Automation Platform34WhatsApp Business Messaging & Marketing Platform24Conversational & Messaging CRM21SMS & Mobile Messaging Marketing Platform11Co-Browsing & Visual Customer Support Platform10Customer Engagement & Cross-Channel Messaging Platform9Team Chat & Business Messaging Platform8CRM Software6AI Voice Agent & Voicebot Platform6AI Receptionist & Virtual Phone Answering Service5Marketing Automation Platform5Reputation & Review Marketing Platform4Shared Inbox & Collaborative Email Platform4Enterprise AI Search & Knowledge Management3AI Agent Builder & Orchestration Platform3Patient Engagement & Communication Platform3Digital Experience Analytics & Session Replay Platform3Unified Communications (UCaaS) Platform3Text-to-Pay & Conversational Payment Platform3Live Shopping & Social Commerce Platform3Lead Capture & Lead Management Software3Video Conferencing & Web Meeting Software3Appointment Scheduling & Online Booking Software2Online Community & Discussion Platform2Customer Data Platform & AI Personalization2Contact Center Quality Management & Workforce Optimization2Conversation Intelligence & Speech Analytics2Sales Engagement & Dialer Platform2All-in-One Team Collaboration Suite2Business Management Suite for SMBs2Ecommerce Marketing Automation Platform2Outsourced Virtual Assistant Staffing Service1Customer Engagement Platform for Restaurants & Local Businesses1Qualitative Research & Data Analysis Platform1B2B Sales Rep & Wholesale Order-Writing App1Vertical Industry Analytics Platform1Remote Desktop & Screen-Sharing Support Tool1Dental & Medical Practice Management Software1Digital Adoption Platform (DAP)1Secure Encrypted Messaging & Collaboration Platform1No-Code / Low-Code Application Platform1CPaaS / Messaging API Platform1Work Management & Team Task Collaboration Platform1Voice of Customer & Experience Management Platform1AI Personal Productivity Assistant1Social Media Management & AI Content Platform1IT Operations & AIOps Platform1Local Listings & Multi-Location Marketing Platform1Personalized Video Marketing & Sales Video Platform1Whistleblowing & Case Management Software1Remote IT Monitoring & Endpoint Management (RMM)1Knowledge Base & Wiki Software1IT/HR Service Desk AI Assistant1Cloud AI/ML API & Developer Services1
544 products12 pages scraped of 12551 in category5 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | 4.7 | 452 | 87% | 4.8 / 4.7 / 4.5 / 4.6 | Modern live chat and chatbot solution facilitating personal communication between you and your customers. Learn more about Chatra | |
| 27 | 4.1 | 359 | - | 4.2 / 4.0 / 3.8 / 3.8 | Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução. Learn more about Zenvia Customer Cloud | |
| 28 | Smartsupp Shortlist | 4.6 | 343 | 80% | 4.8 / 4.5 / 4.4 / 4.4 | Use the power of Smartsupp live chat and AI shopping assistant to genuinely connect with your visitors and boost online sales. Learn more about Smartsupp |
| 29 | tawk.to Shortlist | 4.6 | 343 | 84% | 4.6 / 4.3 / 4.4 / 4.6 | Chat tool for connecting with customers through a mobile app or on your website. Supports chat history and performance analytics. Learn more about tawk.to |
| 30 | 4.6 | 337 | 85% | 4.6 / 4.5 / 4.4 / 4.5 | Cloud-based solution that helps businesses add live chat to websites, use canned responses, share files, and more. Learn more about Pure Chat | |
| 31 | 4.8 | 336 | 88% | 4.8 / 4.7 / 4.7 / 4.6 | Quickly engage with website visitors and capture lead information with web chat. Broadly helps local businesses win more business. Learn more about Broadly | |
| 32 | Front Shortlist | 4.5 | 286 | 81% | 4.5 / 4.4 / 4.4 / 4.1 | Front Chat enables real-time communication with customers. Dynamic chatbots & automated workflows help resolve customer inquiries fast. Learn more about Front |
| 33 | 4.3 | 262 | - | 4.4 / 4.0 / 4.2 / 4.1 | Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business Learn more about Genesys Cloud CX | |
| 34 | 4.7 | 260 | 85% | 4.6 / 4.7 / 4.6 / 4.6 | Get more out of chat by combining it with live website co-browsing to help customers navigate issues by seeing exactly what they see. Learn more about Lucky Orange | |
| 35 | RingCX Shortlist | 4.2 | 255 | - | 4.3 / 4.2 / 4.3 / 4.1 | RingCX is an AI-powered contact center: simple to use and easy to deploy. Learn more about RingCX |
| 36 | Help Scout Shortlist | 4.6 | 226 | 80% | 4.7 / 4.6 / 4.3 / 4.4 | Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers. Learn more about Help Scout |
| 37 | 4.4 | 214 | - | 4.5 / 4.2 / 4.4 / 4.3 | Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent plat Learn more about LogMeIn Resolve | |
| 38 | Drift Shortlist | 4.5 | 200 | - | 4.4 / 4.4 / 4.3 / 4.1 | Drift is an all-in-one platform that combines Live Chat, Conversational Marketing, and Conversational Sales to help companies grow. Learn more about Drift |
| 39 | 4.8 | 195 | 89% | 4.7 / 4.8 / 4.6 / 4.7 | HelpCrunch's Live Chat is the most customizable chat solution on the market that helps you increase sales & improve customer support. Learn more about HelpCrunch | |
| 40 | 4.4 | 189 | - | 4.4 / 4.5 / 4.1 / 4.2 | Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently. Learn more about HubSpot Service Hub | |
| 41 | 4 | 176 | - | 3.9 / 3.9 / 3.8 / 3.8 | Kayako Live Chat Software instantly connects with customers to Reduce Response Rates and Connect Times. See a Free Demo + Test Trial! Learn more about Kayako | |
| 42 | 4.9 | 172 | 94% | 4.8 / 4.8 / 4.7 / 4.6 | Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending. Learn more about Missive | |
| 43 | 4.7 | 164 | 86% | 4.7 / 4.2 / 4.5 / 4.6 | Whappext enables businesses to send bulk WhatsApp messages for increased customer engagement and conversions. Learn more about Whappext | |
| 44 | 4.6 | 163 | 80% | 4.6 / 4.4 / 4.6 / 4.2 | Premium enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams. Learn more about LogMeIn Rescue | |
| 45 | 4.3 | 156 | - | 4.3 / 4.1 / 4.2 / 4.4 | The world's largest open source communications platform. Learn more about Rocket.Chat | |
| 46 | 4.6 | 154 | 88% | 4.6 / 4.4 / 4.4 / 4.6 | Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. Learn more about Tiledesk | |
| 47 | 4.7 | 147 | 83% | 4.7 / 4.6 / 4.6 / 4.5 | Hiver is a modern, AI customer service platform with strong live chat capabilities that let teams engage customers in real time. Learn more about Hiver | |
| 48 | Crisp Shortlist | 4.6 | 147 | - | 4.5 / 4.5 / 4.4 / 4.5 | Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers. Learn more about Crisp |
| 49 | 4.6 | 140 | 91% | 4.8 / 4.8 / 4.6 / 4.8 | UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Learn more about UJET | |
| 50 | 4.8 | 139 | 91% | 4.9 / 4.8 / 4.8 / 4.8 | Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time. Learn more about Gladly |