All categories
Niches in this category - the functional product types blended into "Live Chat" (59)
AI Chatbot & Conversational AI Platform116Contact Center & Helpdesk Software83Live Chat & Website Messaging Software74Conversational Marketing & Chatbot Lead Capture40Customer Communications Orchestration & Omnichannel Inbox39Customer Service AI Agent & Automation Platform34WhatsApp Business Messaging & Marketing Platform24Conversational & Messaging CRM21SMS & Mobile Messaging Marketing Platform11Co-Browsing & Visual Customer Support Platform10Customer Engagement & Cross-Channel Messaging Platform9Team Chat & Business Messaging Platform8CRM Software6AI Voice Agent & Voicebot Platform6AI Receptionist & Virtual Phone Answering Service5Marketing Automation Platform5Reputation & Review Marketing Platform4Shared Inbox & Collaborative Email Platform4Enterprise AI Search & Knowledge Management3AI Agent Builder & Orchestration Platform3Patient Engagement & Communication Platform3Digital Experience Analytics & Session Replay Platform3Unified Communications (UCaaS) Platform3Text-to-Pay & Conversational Payment Platform3Live Shopping & Social Commerce Platform3Lead Capture & Lead Management Software3Video Conferencing & Web Meeting Software3Appointment Scheduling & Online Booking Software2Online Community & Discussion Platform2Customer Data Platform & AI Personalization2Contact Center Quality Management & Workforce Optimization2Conversation Intelligence & Speech Analytics2Sales Engagement & Dialer Platform2All-in-One Team Collaboration Suite2Business Management Suite for SMBs2Ecommerce Marketing Automation Platform2Outsourced Virtual Assistant Staffing Service1Customer Engagement Platform for Restaurants & Local Businesses1Qualitative Research & Data Analysis Platform1B2B Sales Rep & Wholesale Order-Writing App1Vertical Industry Analytics Platform1Remote Desktop & Screen-Sharing Support Tool1Dental & Medical Practice Management Software1Digital Adoption Platform (DAP)1Secure Encrypted Messaging & Collaboration Platform1No-Code / Low-Code Application Platform1CPaaS / Messaging API Platform1Work Management & Team Task Collaboration Platform1Voice of Customer & Experience Management Platform1AI Personal Productivity Assistant1Social Media Management & AI Content Platform1IT Operations & AIOps Platform1Local Listings & Multi-Location Marketing Platform1Personalized Video Marketing & Sales Video Platform1Whistleblowing & Case Management Software1Remote IT Monitoring & Endpoint Management (RMM)1Knowledge Base & Wiki Software1IT/HR Service Desk AI Assistant1Cloud AI/ML API & Developer Services1
544 products12 pages scraped of 12551 in category5 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 176 | 4.3 | 15 | - | 4.3 / 4.2 / 4.4 / 4.1 | The secret weapon to mastering customer service, Chat Desk helps reduce overheads, increase ROI, and keep customers happy. Learn more about Clickatell | |
| 177 | 4.2 | 15 | - | 4.4 / 4.6 / 3.8 / 4.2 | Deliver memorable customer service via a messaging-first approach. Listen, support and engage with customers on channels they love. Learn more about Sparkcentral | |
| 178 | 4.8 | 14 | - | 4.8 / 5.0 / 4.4 / 4.8 | Helps companies Book 25% more demos from their existing website traffic on Autopilot - No need for you to man the software. Learn more about Chat Metrics | |
| 179 | 4.8 | 14 | - | 4.9 / 4.8 / 4.6 / 4.8 | Web Customer Engagement Platform that Improve Customer Relation, Customer Identity Recognition and Online Contract Signing & Sale. Learn more about TocToc | |
| 180 | 4.8 | 14 | - | 4.6 / 4.8 / 4.8 / 4.8 | Blazeo is a platform that helps businesses grow through Live Chat, Call Center Service, Appointment Setting, and Retainer Signing. Learn more about Blazeo | |
| 181 | 4.7 | 14 | - | 4.8 / 4.9 / 4.6 / 4.7 | A cloud-based omnichannel customer support platform with 360-degree customer view. Learn more about Desk360 | |
| 182 | 4.5 | 14 | - | 4.5 / 4.8 / 4.1 / 4.3 | Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects. Learn more about Cyara | |
| 183 | 4.4 | 14 | - | 4.4 / 4.3 / 4.0 / 3.9 | BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform. Learn more about BeInContact | |
| 184 | 4.3 | 14 | - | 4.3 / 4.2 / 4.4 / 4.4 | Give your Support Desk a powerful and visual makeover.Try Support Center Plus.Take the first step towards world-class customer support Learn more about ManageEngine SupportCenter Plus | |
| 185 | 5 | 13 | - | 4.8 / 4.9 / 4.9 / 5.0 | MarketSurge is an all-in-one lead interaction management platform to capture, nurture and close leads. Learn more about MarketSurge | |
| 186 | 4.8 | 13 | - | 4.8 / 4.4 / 4.6 / 4.5 | RingCentral Engage Digital enables companies to manage all their digital customer care channels within a single platform. Learn more about RingCentral Engage Digital | |
| 187 | 4.7 | 13 | - | 4.5 / 4.8 / 4.6 / 4.9 | Inbenta Messenger module is an omnichannel ticketing and live chat solution that centralizes and speeds up case management using AI. Learn more about Inbenta | |
| 188 | 4.7 | 13 | - | 4.8 / 4.7 / 4.7 / 4.4 | Live customer engagement platform featuring text, video & voice chat with co-browsing, chatbots, and appointment scheduling. Learn more about Vee24 | |
| 189 | 4.5 | 13 | - | 4.5 / 4.2 / 4.3 / 4.2 | Take your Sales and customer support to next level with a WhatsApp shared inbox that lets you manage multiple devices and agents. Learn more about ControlHippo | |
| 190 | 4.4 | 13 | - | 4.3 / 4.6 / 4.3 / 4.3 | Certainly is a powerful AI Chatbot builder. Our Platform is easy to use and requires ZERO coding. Get a free demo today! Learn more about Certainly | |
| 191 | 4.3 | 13 | - | 4.2 / 4.3 / 4.3 / 4.1 | Simple, clean, fast and most user-friendly live chat solution. Learn more about My LiveChat | |
| 192 | 4.3 | 13 | - | 4.1 / 4.8 / 4.2 / 4.3 | Prototype and design IVR, chatbot, and voice assistant experiences across multiple channels: Alexa, Whatsapp, Twitter, and more Learn more about Botmock | |
| 193 | 4.2 | 13 | - | 4.2 / 4.7 / 4.2 / 4.2 | Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication. Learn more about Cention | |
| 194 | 4.2 | 13 | - | 4.0 / 4.1 / 4.1 / 3.9 | All-in-one WhatsApp Business Platform | Interakt Learn more about Interakt | |
| 195 | 5 | 12 | - | 4.9 / 5.0 / 5.0 / 5.0 | CausalFunnel increases site conversion by custom AI models such as personas and AI shop assistants. Learn more about CausalFunnel | |
| 196 | 5 | 12 | - | 4.7 / 5.0 / 4.7 / 4.8 | Conversational AI platform that helps businesses greet callers, engage customers via text communications, and automate follow-ups. Learn more about Numa | |
| 197 | 4.9 | 12 | - | 4.9 / 4.9 / 4.6 / 4.9 | NuVidio is a cloud-based video platform for sales engagement that helps companies serve customers through integration. Learn more about NuVidio | |
| 198 | 4.7 | 12 | - | 4.7 / 4.9 / 4.3 / 4.8 | AI-powered automation solution for streamlining customer support operations. Learn more about Talla | |
| 199 | 4.6 | 12 | - | 4.6 / 3.9 / 4.4 / 4.7 | Set up live chat on your website in just 5 minutes. Talk to your website visitors from your PC, tablet or mobile phone. Increase sales! Learn more about HelpOnClick | |
| 200 | 4.6 | 12 | - | 4.8 / 4.5 / 4.4 / 4.5 | easiware, an omnichannel customer relationship solution, helps organizations turn their customer data into a performance accelerator. Learn more about easiware |