All categories
Niches in this category - the functional product types blended into "Live Chat" (59)
AI Chatbot & Conversational AI Platform116Contact Center & Helpdesk Software83Live Chat & Website Messaging Software74Conversational Marketing & Chatbot Lead Capture40Customer Communications Orchestration & Omnichannel Inbox39Customer Service AI Agent & Automation Platform34WhatsApp Business Messaging & Marketing Platform24Conversational & Messaging CRM21SMS & Mobile Messaging Marketing Platform11Co-Browsing & Visual Customer Support Platform10Customer Engagement & Cross-Channel Messaging Platform9Team Chat & Business Messaging Platform8CRM Software6AI Voice Agent & Voicebot Platform6AI Receptionist & Virtual Phone Answering Service5Marketing Automation Platform5Reputation & Review Marketing Platform4Shared Inbox & Collaborative Email Platform4Enterprise AI Search & Knowledge Management3AI Agent Builder & Orchestration Platform3Patient Engagement & Communication Platform3Digital Experience Analytics & Session Replay Platform3Unified Communications (UCaaS) Platform3Text-to-Pay & Conversational Payment Platform3Live Shopping & Social Commerce Platform3Lead Capture & Lead Management Software3Video Conferencing & Web Meeting Software3Appointment Scheduling & Online Booking Software2Online Community & Discussion Platform2Customer Data Platform & AI Personalization2Contact Center Quality Management & Workforce Optimization2Conversation Intelligence & Speech Analytics2Sales Engagement & Dialer Platform2All-in-One Team Collaboration Suite2Business Management Suite for SMBs2Ecommerce Marketing Automation Platform2Outsourced Virtual Assistant Staffing Service1Customer Engagement Platform for Restaurants & Local Businesses1Qualitative Research & Data Analysis Platform1B2B Sales Rep & Wholesale Order-Writing App1Vertical Industry Analytics Platform1Remote Desktop & Screen-Sharing Support Tool1Dental & Medical Practice Management Software1Digital Adoption Platform (DAP)1Secure Encrypted Messaging & Collaboration Platform1No-Code / Low-Code Application Platform1CPaaS / Messaging API Platform1Work Management & Team Task Collaboration Platform1Voice of Customer & Experience Management Platform1AI Personal Productivity Assistant1Social Media Management & AI Content Platform1IT Operations & AIOps Platform1Local Listings & Multi-Location Marketing Platform1Personalized Video Marketing & Sales Video Platform1Whistleblowing & Case Management Software1Remote IT Monitoring & Endpoint Management (RMM)1Knowledge Base & Wiki Software1IT/HR Service Desk AI Assistant1Cloud AI/ML API & Developer Services1
544 products12 pages scraped of 12551 in category5 sponsored15 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 101 | 4.6 | 39 | - | 4.6 / 4.8 / 4.6 / 4.8 | CRM Messaging Live Chat enables real-time customer engagement, AI automation, and lead capture to boost sales and support efficiency. Learn more about CRM Messaging | |
| 102 | 4.6 | 38 | - | 4.5 / 4.9 / 4.5 / 4.6 | Online live chat platform between your agents and customers for quick, satisfactory and efficient service Learn more about NABD System | |
| 103 | 4.6 | 38 | - | 4.3 / 4.7 / 4.5 / 4.5 | Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise. Learn more about Deskpro | |
| 104 | 4.8 | 37 | - | 4.8 / 4.9 / 4.8 / 4.8 | LiveAdmins is a leader in providing multilingual live chat solutions and services. Learn more about LiveAdmins | |
| 105 | 4.7 | 37 | - | 4.8 / 4.8 / 4.6 / 4.8 | Connect with customers and resolve their issues through ticket and feedback management. Learn more about ThriveDesk | |
| 106 | 4.5 | 37 | - | 4.8 / 4.6 / 4.3 / 4.5 | Live chat, SMS/Text, and social messaging in one. Easily implement bots across all digital channels. Up and running in 24-48 hours Learn more about Quiq | |
| 107 | 4.5 | 37 | - | 4.4 / 4.4 / 4.2 / 4.3 | Yellow.ai empowers enterprises with generative AI customer service automation, serving 1100+ clients in 85+ countries. Learn more about yellow.ai | |
| 108 | 4.7 | 36 | - | 4.6 / 4.6 / 4.3 / 4.9 | Desku is AI Customer Service Software With LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations. Learn more about Desku | |
| 109 | 4.6 | 36 | - | 4.7 / 4.8 / 4.5 / 4.5 | ClearTouch live chat enables instant, personalized support with chat transfer, notes & agent messaging for faster, smoother CX Learn more about ClearTouch Operator | |
| 110 | 4.6 | 36 | - | 4.2 / 4.8 / 4.4 / 4.6 | User.com is an advanced marketing and sales system that helps automate personalized communication and streamline business processes. Learn more about User.com | |
| 111 | 4.6 | 36 | - | 4.7 / 4.8 / 4.5 / 4.6 | Multi-channel Live Chat with Messengers Aggregator (FB Messenger, Line, WhatsUp, WeChat, etc.) + Chatbot. Goes as part of a Help Desk. Learn more about UseResponse | |
| 112 | 4.3 | 36 | - | 4.4 / 4.4 / 4.4 / 4.3 | All-in-one software: Appointment Reminders/Alerts, Recalls, Surveys, Voice AI, Self-Scheduling, eRegistration, EHR/PM Integration. Learn more about Relatient | |
| 113 | 4.7 | 34 | - | 4.9 / 4.6 / 4.7 / 4.5 | Our SMS API is a fast, customizable program designed to fit your company's needs by reliably sending and receiving messages globally. Learn more about SMS API | |
| 114 | 4.7 | 34 | - | 4.7 / 4.5 / 4.4 / 4.7 | An ideal way to communicate. A flexible messenger that integrates with email and lets you store and share files easily. Learn more about Fleep | |
| 115 | 4.6 | 33 | - | 4.7 / 4.6 / 4.6 / 4.6 | Allow businesses to improve customer experience with reviews, instant messaging, text to pay, share files, e-sign and more. Learn more about WikiPro | |
| 116 | 4.4 | 33 | - | 4.3 / 4.3 / 4.4 / 4.3 | All-in-one collaboration platform that takes the hassle out of collaboration, so you can focus on what truly matters. Learn more about Lark | |
| 117 | 5 | 31 | - | 4.9 / 4.8 / 4.8 / 4.7 | Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data. Learn more about Denser AI | |
| 118 | 4.9 | 31 | - | 4.9 / 4.9 / 4.8 / 4.8 | Acobot is an artificially intelligent chatbot that uses machine learning to engage with your customers automatically. Learn more about Acobot | |
| 119 | 4.2 | 31 | - | 4.1 / 3.9 / 3.9 / 3.8 | The omnichannel AI agent platform for delightful customer service. Learn more about Sendbird | |
| 120 | 4.6 | 30 | - | 4.5 / 4.7 / 4.5 / 4.5 | Your all-in-one business software for daily lead generation, marketing communication, customer service, and customer support. Learn more about Serviceform | |
| 121 | 4.6 | 30 | - | 4.7 / 4.7 / 4.4 / 4.6 | Help Customers, Help themselves! Elevio provides self-service support on-demand to your customers, when and where they need it. Learn more about elevio | |
| 122 | 4.8 | 29 | - | 4.8 / 4.9 / 4.8 / 4.7 | Smith.ai Live Chat combines live agents & AI to provide 24/7 virtual receptionist service for chats — for all businesses. Learn more about Smith.ai | |
| 123 | 4.8 | 29 | - | 4.7 / 4.8 / 4.5 / 4.4 | Community is an SMS marketing platform that connects brands and leaders directly to their audience via personalized, two-way messaging. Learn more about Community SMS Marketing Platform | |
| 124 | 4.8 | 29 | - | 4.7 / 4.9 / 4.6 / 4.4 | Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Live chat, Email, & In-App suite. Learn more about Formilla.com | |
| 125 | 4.6 | 29 | - | 4.4 / 4.8 / 4.4 / 4.5 | Leadoo, The Conversion Platform provides you with a complete set of tools and essential insights for converting your website visitors. Learn more about Leadoo |