All categories

Niches in this category - the functional product types blended into "Live Chat" (59)

AI Chatbot & Conversational AI Platform116Contact Center & Helpdesk Software83Live Chat & Website Messaging Software74Conversational Marketing & Chatbot Lead Capture40Customer Communications Orchestration & Omnichannel Inbox39Customer Service AI Agent & Automation Platform34WhatsApp Business Messaging & Marketing Platform24Conversational & Messaging CRM21SMS & Mobile Messaging Marketing Platform11Co-Browsing & Visual Customer Support Platform10Customer Engagement & Cross-Channel Messaging Platform9Team Chat & Business Messaging Platform8CRM Software6AI Voice Agent & Voicebot Platform6AI Receptionist & Virtual Phone Answering Service5Marketing Automation Platform5Reputation & Review Marketing Platform4Shared Inbox & Collaborative Email Platform4Enterprise AI Search & Knowledge Management3AI Agent Builder & Orchestration Platform3Patient Engagement & Communication Platform3Digital Experience Analytics & Session Replay Platform3Unified Communications (UCaaS) Platform3Text-to-Pay & Conversational Payment Platform3Live Shopping & Social Commerce Platform3Lead Capture & Lead Management Software3Video Conferencing & Web Meeting Software3Appointment Scheduling & Online Booking Software2Online Community & Discussion Platform2Customer Data Platform & AI Personalization2Contact Center Quality Management & Workforce Optimization2Conversation Intelligence & Speech Analytics2Sales Engagement & Dialer Platform2All-in-One Team Collaboration Suite2Business Management Suite for SMBs2Ecommerce Marketing Automation Platform2Outsourced Virtual Assistant Staffing Service1Customer Engagement Platform for Restaurants & Local Businesses1Qualitative Research & Data Analysis Platform1B2B Sales Rep & Wholesale Order-Writing App1Vertical Industry Analytics Platform1Remote Desktop & Screen-Sharing Support Tool1Dental & Medical Practice Management Software1Digital Adoption Platform (DAP)1Secure Encrypted Messaging & Collaboration Platform1No-Code / Low-Code Application Platform1CPaaS / Messaging API Platform1Work Management & Team Task Collaboration Platform1Voice of Customer & Experience Management Platform1AI Personal Productivity Assistant1Social Media Management & AI Content Platform1IT Operations & AIOps Platform1Local Listings & Multi-Location Marketing Platform1Personalized Video Marketing & Sales Video Platform1Whistleblowing & Case Management Software1Remote IT Monitoring & Endpoint Management (RMM)1Knowledge Base & Wiki Software1IT/HR Service Desk AI Assistant1Cloud AI/ML API & Developer Services1
544 products12 pages scraped of 12551 in category5 sponsored15 shortlisted
#ProductRatingReviewsRecEase / Svc / Feat / ValueDescription
3514.52-4.5 / 5.0 / 4.5 / 5.0Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface. Learn more about Omnicus
3524.52-5.0 / 4.5 / 4.5 / 5.0For compliant Employee-Customer WhatsApp (not call center) Employee’s private WhatsApps chats with customers monitored & synced to CRM Learn more about Membit
3534.52-4.5 / 5.0 / 4.5 / 4.5Finn AI is an AI powered chatbot that helps banks and CUs automate self-service through seamless integrations with live chat vendors Learn more about Finn AI
3544.52-4.0 / 4.0 / 4.5 / 4.5Simple live chat widget for site owners to connect to site visitors via email, sms, and any messaging app. Learn more about KeyReply
3554.52-5.0 / 4.5 / 4.5 / 5.0SYNCRO is a website chat software that uses your phone's SMS to chat directly with visitors coming to your site. Learn more about SYNCRO Web 2 Text Chat Software
3564.52-4.0 / 4.0 / 4.5 / 4.5It is a portal solution that helps care providers manage communication, generate federal forms, identify patient needs, and more. Learn more about Provider Resource Networking
3574.52-5.0 / 5.0 / 4.5 / 3.0Futr offers an artificial intelligence (AI)-powered chatbot platform designed as a frontline, customer service solution. Learn more about Futr
3584.52-5.0 / 4.5 / 4.5 / 4.0Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real time Learn more about Appy Pie Live Chat
3594.52-4.5 / 5.0 / 4.0 / 4.0All your WhatsApp, Facebook Messenger and Instagram chats on a single platform, balancing between multiple agents. Learn more about Hibot
3604.52-3.0 / 4.0 / 4.0 / 0.0Vivocha.com, the Next Generation Customer Interaction platform: Video, Voice, Chat, and Collaboration tools Learn more about Vivocha
3614.52-5.0 / 5.0 / 5.0 / 5.0MindBehind helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. Learn more about MindBehind
3624.52-4.5 / 4.5 / 4.5 / 4.5A collaborative, multichannel customer support platform with live chat and ticketing system. Learn more about AsisteClick
3634.52-5.0 / 5.0 / 4.0 / 5.0Your truly omni-channel messaging platform to scale sales & loyalty, empowered by AI. Learn more about Chative
3644.52-4.0 / 4.0 / 4.5 / 0.0Bridge the gap between front-office engagements and back-office processes to create a unified service experience with SAP Service Cloud Learn more about SAP Service Cloud
3654.52-5.0 / 5.0 / 5.0 / 5.0DeepConverse is a customer support automation platform to reduce your support load by up to 80%. Learn more about DeepConverse
3664.52-4.5 / 5.0 / 0.0 / 0.0Chataroo is an all around solution that helps manage customer support with live chat, ticketing help desk, and visitor tracking. Learn more about Chataroo
36742-4.5 / 5.0 / 3.0 / 5.0Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging. Learn more about Airy
36842-4.0 / 5.0 / 4.5 / 5.0Synthetix enterprise Live Chat can resolve up to 8 times as many customer queries in the same period of time. Learn more about Synthetix
36942-5.0 / 3.5 / 4.0 / 4.0A cloud-based visual builder software designed to create AI-powered text and voice bots. Learn more about Aimylogic
37042-4.5 / 4.0 / 4.0 / 3.5Conversational AI platform to design and develop intelligent virtual assistants, and Voice Agents Learn more about Avaamo
37142-4.5 / 4.0 / 4.0 / 3.0CRM suite that helps businesses connect with clients across web, phone, emails, chats, and more to enhance customer engagement. Learn more about Pega Customer Service
37242-4.5 / 5.0 / 4.0 / 4.5We speed up customer resolutions and make user interaction intelligent by developing chatbots to offer personalized self-service. Learn more about BotsDekho
37342-5.0 / 5.0 / 4.5 / 5.0The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows. Learn more about Generative Studio X
37442-4.5 / 5.0 / 4.5 / 5.0Kindly enables brands to build exceptional customer experiences that boost online sales and improve customer satisfaction. Learn more about Kindly
37532-3.0 / 3.0 / 4.0 / 3.0Zendesk Sunshine is an advanced messaging platform that brings creative, interactive experiences to customers. Learn more about Zendesk Sunshine