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Incident Management
https://www.capterra.com/incident-management-software/Niches in this category - the functional product types blended into "Incident Management" (66)
EHS Management Software84On-Call & Incident Response Scheduling Platform25Mass Notification & Critical Event Management Platform23IT Operations & AIOps Platform22Business Continuity & Operational Resilience Platform19Integrated GRC Platform17Inspection & Audit Checklist App15Cybersecurity Posture & Vulnerability Management13Whistleblowing & Case Management Software13Quality Management System (QMS) Software11Contact Center & Helpdesk Software10Status Page & Service Status Communication Platform9IT Service Management (ITSM) Platform8SOAR & Security Incident Response Platform8Public Safety Computer-Aided Dispatch (CAD) Software6Physical Security Operations & Guard Management Platform6Healthcare Compliance Management Software6CMMS & Maintenance Scheduling Software5Enterprise Risk Management (ERM) Platform5No-Code / Low-Code Application Platform4Connected Worker & Industrial Collaboration Platform3Third-Party / Vendor Risk Management Software3Field Service Management Software3Sustainability & ESG Reporting Software3Compliance Training & LMS2Retail & Multi-Unit Operations Execution Software2Forms Automation & Mobile Data Capture Platform2Workflow Automation & BPM Platform2Work Management & Team Task Collaboration Platform2Operational Risk Management Software for Financial Institutions2Insurance Claims & RMIS Software2Geopolitical & Physical Security Intelligence Platform2Asset & Equipment Tracking Software2Occupational Health & Case Management Software2Contractor Compliance & Prequalification Software2Job Scheduling & Workload Automation Software1Employee Shift Scheduling & Workforce Management Software1Fleet & DOT Compliance Software1Food Safety & HACCP Compliance Software1Employee Monitoring & Productivity Tracking Software1Corporate Learning Management System (LMS)1Safety Training & Induction Management Software1Identity & Access Management (IAM/IGA)1Construction Project Management Software1Environmental Permitting & Reporting Software1IT Asset Management (ITAM) Platform1Industrial IoT & Operational Analytics Platform1Core HR / HRIS Suite1Security Compliance Automation Platform1Digital Risk Protection & External Attack Surface Management1ERP Suite1Whistleblowing Hotline & Ethics Reporting Service1Lone Worker Safety & Journey Management Platform1Employee Relations & Case Management Software1All-in-One Event Management Platform1Sensitive Data Discovery & Classification Platform1Endpoint Protection & Antivirus Software1Procure-to-Pay & Procurement Software1Customer Service AI Agent & Automation Platform1HR & Employment Law Compliance Software1Internal Audit Management Software1K-12 School Safety & Threat Assessment Platform1Online Whiteboard & Visual Collaboration Platform1Policy & Procedure Management Software1Project Risk Management Software1Unified Endpoint Management (UEM) & MDM Platform1
Keyword opportunities - what to bid on / rank for (SEMrush)
| Keyword | Volume | CPC | Difficulty |
|---|---|---|---|
| incident | 40,500 | $2.04 | 48 |
| pagerduty | 33,100 | $7.87 | 75 |
| pager | 27,100 | $0.42 | 67 |
| incidents | 5,400 | $2.04 | 46 |
| incident management | 4,400 | $8.19 | 43 |
| pager duty | 4,400 | $7.87 | 65 |
| call hp customer service | 2,400 | $2.13 | 80 |
| incedent | 2,400 | $2.04 | 28 |
| pagerduty news | 2,400 | $11.76 | 44 |
| pagerduty login | 1,900 | $8.07 | 23 |
| shift agent | 1,900 | $4.29 | 35 |
| aiops tools | 1,600 | $13.54 | 100 |
| netflix global outage | 1,600 | $0.00 | 56 |
| pd.com | 1,300 | $0.00 | 63 |
| incident reporting software | 1,000 | $42.25 | 27 |
| incident response tools | 1,000 | $17.20 | 31 |
| itil incident management | 1,000 | $6.94 | 28 |
| pagerduty pricing | 1,000 | $11.55 | 28 |
| etsy官网 | 880 | $0.01 | 100 |
| incident io | 880 | $75.66 | 50 |
| incident management process | 880 | $5.93 | 38 |
| incident management system | 880 | $14.00 | 50 |
| incident response software | 880 | $25.10 | 30 |
| pagerduty careers | 880 | $0.00 | 19 |
| all in one management | 720 | $2.93 | 32 |
| call spotify support | 720 | $3.66 | 44 |
| incident management tools | 720 | $16.65 | 54 |
| it incident management | 720 | $6.94 | 40 |
| vanta login | 720 | $0.00 | 34 |
| automated incident management | 590 | $0.00 | 18 |
| automated incident response | 590 | $21.79 | 23 |
| crisis management software | 590 | $13.06 | 22 |
| emergency management software | 590 | $8.79 | 24 |
| pagerduty company | 590 | $4.91 | 60 |
| what is incident management | 590 | $2.07 | 38 |
| incident response platform | 480 | $33.15 | 42 |
| newrelic login | 480 | $0.00 | 37 |
| pager website | 480 | $4.00 | 39 |
| pagerduty inc | 480 | $4.91 | 45 |
| pagerduty logo | 480 | $0.00 | 11 |
351 products8 pages scraped of 8368 in category25 sponsored12 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 26 | Onspring Shortlist | 4.8 | 105 | 92% | 4.7 / 5.0 / 4.7 / 4.8 | Onspring helps teams streamline the resolution of unplanned interruptions for greater productivity. Flexible for enterprise and IT. Learn more about Onspring |
| 27 | 4.7 | 95 | - | 4.4 / 4.6 / 4.5 / 4.5 | The leading critical communication and data platform trusted to help save lives. Learn more about Rave Alert | |
| 28 | 4.7 | 95 | - | 4.5 / 4.5 / 4.5 / 4.2 | Unified workforce intelligence platform for insider risk detection, DLP, behavioral analytics, and productivity optimization. Learn more about Teramind | |
| 29 | 4.4 | 85 | - | 4.2 / 4.5 / 4.2 / 4.3 | Public safety, incident reporting, & security management solutions for law enforcement, education, healthcare, gaming, and hospitality. Learn more about Omnigo | |
| 30 | 4.3 | 84 | - | 3.9 / 4.4 / 4.2 / 4.1 | Benchmark Gensuite's Incident Management Software ensures safety, compliance, & efficiency across domains. Learn more about Benchmark Gensuite EHS | |
| 31 | LogicGate Risk Cloud Shortlist | 4.7 | 83 | - | 4.4 / 4.8 / 4.4 / 4.5 | Risk Cloud is a no-code GRC platform that streamline and automate processes, helping organizations reduce risks and ensure compliance. Learn more about LogicGate Risk Cloud |
| 32 | 4.2 | 83 | - | 3.7 / 3.8 / 4.2 / 3.7 | Maximo HSE enables your teams to manage incidents, hazards, and risks with end-to-end tracking, investigations, and corrective actions. Learn more about IBM Maximo Application Suite | |
| 33 | 4.5 | 81 | - | 4.6 / 4.6 / 4.5 / 4.2 | Enterprise-grade monitoring and performance/load testing solutions for websites, web applications, infrastructure, APIs, and more. Learn more about Dotcom-Monitor | |
| 34 | 4.6 | 79 | - | 4.5 / 4.6 / 4.5 / 4.5 | HSI is a cloud-based EHS management tool that helps businesses centralize safety compliance, gather real-time data, and automate tasks. Learn more about HSI | |
| 35 | 4.7 | 75 | - | 4.8 / 4.9 / 4.6 / 4.8 | Web and mobile-based integrated management system and digital database for collecting, managing and analysing any information. Learn more about Dashpivot | |
| 36 | 4.7 | 74 | - | 4.7 / 4.9 / 4.6 / 4.8 | Safesite is a powerful, easy-to-use safety management solution proven to reduce workplace incidents by up to 57%. Learn more about Safesite | |
| 37 | 4.6 | 73 | - | 4.6 / 4.4 / 4.4 / 4.7 | Freshstatus is a Status Page and Incident Communication Software. Learn more about Freshstatus | |
| 38 | Oh Dear Shortlist | 4.9 | 72 | - | 4.9 / 4.7 / 4.8 / 4.6 | Oh Dear is a website monitoring software that checks uptime, SSL certificates, broken links, mixed content, and more. Learn more about Oh Dear |
| 39 | 4.6 | 72 | - | 4.3 / 3.9 / 4.5 / 4.5 | 2025 Gartner MQ Leader in Observability Platforms, offering an OSS-based, composable observability stack with Grafana Cloud + LGTM. Learn more about Grafana | |
| 40 | 4.4 | 69 | - | 4.4 / 4.3 / 4.3 / 4.3 | Wooqer is "The WorkApp" for enabling everyday workplace Apps and Agents to Get Any Job Done. Learn more about Wooqer | |
| 41 | 4.5 | 68 | - | 4.4 / 4.3 / 4.2 / 4.3 | Regroup is the robust communication solution that keeps your entire IT team informed and ready to respond to critical outages. Learn more about Regroup Mass Notification | |
| 42 | 4.4 | 68 | - | 4.3 / 4.6 / 4.3 / 4.2 | Access real-time data and insight on enterprise risk with Ideagen EHS analytics-driven Incident Claims Management Software. Learn more about Ideagen EHS | |
| 43 | 3.8 | 65 | - | 3.8 / 3.3 / 3.8 / 3.3 | A compliance suite integrating policy management, AI-driven regulation tracking, and risk visibility to simplify compliance oversight. Learn more about Relias | |
| 44 | 4.7 | 64 | - | 4.5 / 4.7 / 4.4 / 4.5 | ilert is the cross-stack incident response layer where AI investigates and resolves incidents and pages humans only when necessary. Learn more about ilert | |
| 45 | 4.5 | 60 | - | 4.3 / 4.6 / 4.4 / 4.4 | Panopta offers a full-service monitoring solution that covers all your devices and doesnt compromise on security. Learn more about Panopta | |
| 46 | 4.8 | 59 | - | 4.5 / 4.9 / 4.5 / 4.8 | When an incident occurs, track and document the response process through the six stages outlined by NIST. Learn more about Tandem Software | |
| 47 | 4.8 | 58 | - | 4.8 / 4.8 / 4.5 / 4.6 | BIS Safety Software streamlines incident reporting, investigations, and compliance to reduce risk and improve workplace safety. Learn more about BIS Safety Software | |
| 48 | 4.8 | 57 | - | 4.8 / 4.9 / 4.7 / 4.8 | Manage safety, quality, security, machine breakdown and environmental incidents through SafetyQube. On mobile, tablets & desktops !!! Learn more about SafetyQube | |
| 49 | 4.6 | 56 | - | 4.5 / 4.7 / 4.4 / 4.7 | Awarded the best EHS software 2022 - Simple, Customizable, Cost-Effective & User-Friendly. Automate & digitize ISO 45001/ISO 14001 Learn more about Effivity | |
| 50 | 4.6 | 56 | - | 4.4 / 4.7 / 4.6 / 4.3 | Deepser is the only 100% Italian Service Management platform, unifying services in a customizable ecosystem built for performance. Learn more about Deepser |