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IT Ticketing Systems
https://www.capterra.com/it-ticketing-systems-software/Niches in this category - the functional product types blended into "IT Ticketing Systems" (62)
CRM Software57Contact Center & Helpdesk Software50IT Service Management (ITSM) Platform12ERP Suite9Business Management Suite for SMBs8IT/HR Service Desk AI Assistant5Asset & Equipment Tracking Software5IT Asset Management (ITAM) Platform4Remote IT Monitoring & Endpoint Management (RMM)3Live Chat & Website Messaging Software2Email Client-Integrated CRM2CMMS & Maintenance Scheduling Software2No-Code / Low-Code Application Platform2Field Sales & Route Management Software2IT Asset Discovery & Network Inventory Tool2Customer Service AI Agent & Automation Platform2Customer Success Platform2Professional Services Automation (PSA) Software2Inventory & Order Management System2Knowledge Base & Wiki Software2Field Service Management Software2Shared Inbox & Collaborative Email Platform2Remote Desktop & Screen-Sharing Support Tool2Conversational & Messaging CRM2Customer Engagement & Cross-Channel Messaging Platform2Marketing Automation Platform2Patient Engagement & Communication Platform1Staffing Agency Software1Telecom & Subscription Service Billing Software1Industry-Specific Vertical Business Software1Real Estate CRM1Insurance Agency Management & CRM1Partner Relationship Management (PRM)1Government & Citizen Engagement CRM1Quality Management System (QMS) Software1AI Chatbot & Conversational AI Platform1Enterprise AI Search & Knowledge Management1IT Operations & AIOps Platform1Customer Feedback & Text Analytics Platform1Client Portal & Document Collection Platform1Public Records & FOIA Request Management Software1Ecommerce Marketing Automation Platform1Cold Email Outreach & Sales Sequencing Tool1Salon, Spa & Wellness Business Management Software1Digital Adoption Platform (DAP)1Q&A, Reviews & UGC Conversion Platform for Ecommerce1Customer Journey Mapping Software1Co-Browsing & Visual Customer Support Platform1Customer Communications Orchestration & Omnichannel Inbox1Catering & Banquet Event Management Software1Agent Scripting & Guided Interaction Software1SaaS Spend & License Management Platform1Government Property & FAR-Compliant Asset Management Software1Network Monitoring & Management Software1MSP Professional Services Automation (PSA) Platform1Loan Origination & Servicing Platform1Applicant Tracking System1Product & Digital Analytics Platform1Mortgage & Loan Origination CRM1Invoicing & Billing Software1Government Meeting & Agenda Management Software1Reputation & Review Marketing Platform1
204 products5 pages scraped of 5207 in category2 sponsored0 shortlisted
| # | Product | Rating | Reviews | Rec | Ease / Svc / Feat / Value | Description |
|---|---|---|---|---|---|---|
| 151 | 4.3 | 7 | - | 3.7 / 4.4 / 4.0 / 3.8 | eQuip is the asset management software of choice for enterprises in manufacturing, defense, aerospace and industrial services. Learn more about eQuip | |
| 152 | 4.1 | 7 | - | 4.3 / 4.5 / 3.3 / 3.5 | Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available Learn more about IncidentMonitor | |
| 153 | 3.6 | 7 | - | 3.4 / 3.5 / 3.7 / 3.4 | Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place. Learn more about Nextiva CRM | |
| 154 | 3.4 | 7 | - | 3.1 / 3.5 / 3.6 / 5.0 | Agile business systems to manage finances, CRM, ERP, and business analytics. Learn more about OASIS | |
| 155 | 4.8 | 6 | - | 5.0 / 4.3 / 4.8 / 3.5 | WebsiteAlive is a online communications provider dedicated to creating an innovative and customized live chat experience. Learn more about WebsiteAlive | |
| 156 | 4.7 | 6 | - | 4.7 / 4.5 / 4.8 / 5.0 | Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. Learn more about ServiceTonic | |
| 157 | 5 | 5 | - | 4.9 / 5.0 / 5.0 / 5.0 | Cloud-based video chat solution for businesses to co-browse and share content and streamline sales and customer service processes. Learn more about VeriShow | |
| 158 | 5 | 5 | - | 5.0 / 5.0 / 5.0 / 5.0 | We help growing businesses increase sales, improve customer relationships & grow with our cloud-based CRM, FSM & ERP business platform. Learn more about LionO360 CRM | |
| 159 | 5 | 5 | - | 4.2 / 3.4 / 4.0 / 4.0 | Capture, Engage, Retain, and Support all your customers and visitors from one single dashboard. Learn more about Interakt | |
| 160 | 4.2 | 5 | - | 4.2 / 4.4 / 4.0 / 3.5 | Tailor made Contact Centre software built for your call centre performance includes CRM, e-learning and quality assurance tools. Learn more about bxp software | |
| 161 | 4.2 | 5 | - | 4.0 / 5.0 / 4.7 / 4.7 | Use Interactive Troubleshooting Guides to make sure everybody troubleshoots like the best Learn more about Dezide | |
| 162 | 5 | 4 | - | 4.8 / 5.0 / 5.0 / 5.0 | C2CRM is the best CRM to manage your prospects and customers. Sales Automation, Marketing & Customer Svs. Easy to use and affordable. Learn more about C2CRM | |
| 163 | 4.5 | 4 | - | 4.5 / 4.8 / 4.8 / 4.3 | Centralized IT ticketing system with SLA tracking, asset links, and automation. SaaS / on-premise. Easy to use. Expert support included Learn more about SimplyDesk | |
| 164 | 4.3 | 4 | - | 4.0 / 3.5 / 3.5 / 4.0 | "ConVox: AI omnichannel & ticketing platform to unify customer engagement. Visit & review us on Gartner to boost your CX." Learn more about ConVox | |
| 165 | 3.5 | 4 | - | 3.4 / 3.2 / 3.5 / 3.0 | A CRM system with shared calendar, integrated email, word merging, social media integration, and reporting. Learn more about RedHorse CRM | |
| 166 | 5 | 3 | - | 4.3 / 5.0 / 4.7 / 5.0 | Unthread is an agentic service management in Slack. Learn more about Unthread | |
| 167 | 5 | 3 | - | 5.0 / 4.7 / 5.0 / 5.0 | Tikit by Cireson is a powerful Microsoft 365 Service Desk built inside of Teams. Learn more about Tikit by Cireson | |
| 168 | 4.7 | 3 | - | 4.7 / 5.0 / 4.7 / 5.0 | Automated platform that can be personalised to your unique business processes. Learn more about RADAR CRM | |
| 169 | 4.3 | 3 | - | 4.7 / 5.0 / 4.0 / 4.0 | Audits and tracks PC's, peripherals, software media, licensing & documentation, purchasing and help desk tickets & more. Learn more about Web Tracks | |
| 170 | 4.3 | 3 | - | 4.3 / 4.3 / 4.0 / 5.0 | SpiceCSM is a cloud based integration & automation platform making it easy to connect disparate systems, and automating manual tasks. Learn more about SpiceX | |
| 171 | 3.3 | 3 | - | 3.3 / 4.0 / 3.7 / 3.7 | Maple CRM is all-in-one CRM + Case Process management platform designed for immigration consultants and RCIC Consultants Learn more about Maple CRM | |
| 172 | 5 | 2 | - | 5.0 / 5.0 / 5.0 / 5.0 | An efficient web-based system of customer service with live chat and mobile integration included in all versions. Learn more about HelpdeskEddy | |
| 173 | 4.5 | 2 | - | 4.0 / 5.0 / 4.5 / 4.5 | Help Desk ticketing solution for businesses needing a best practice Help Desk with integrated IT Asset Management. Try Now. Learn more about VIZOR IT Asset Management | |
| 174 | 4.5 | 2 | - | 3.5 / 4.0 / 4.5 / 4.0 | Complete ERP that includes CRM, Sales & Order Management, Project Management, Ecommerce, Event Management, Vendor Management, and more. Learn more about Aysling | |
| 175 | 4.5 | 2 | - | 4.0 / 3.0 / 0.0 / 5.0 | Manage all aspects of your business seamlessly, from prospect first contact, through sales, supply chain, and financials. Learn more about Business Manager Enterprise (BME) |